Our plumber that came to address our leak recommended this company. I checked online and saw the 5…read morestar reviews and gave them a call. I would love to have received 5 star service and give them a great review but unfortunately it was a terrible experience. Biggest issue was poor communication, second poor planning and miscalculation of costs. The first guy said to expect the project to take about six weeks, that was on September 15. The project wasn't finished until January 13, much of that was their poor planning but some was due to communication issues with the insurance adjuster. They kept trying to get "us" more money, which none of the money comes to us only to them. So I think this is key to the poor service we received. I wish they would have told us up front they didn't want to do the project for what our insurance gave. One thing they made a big argument over was needing a trash dumpster, insisted they had to have it. Finally the adjuster gave them the amount for a small dumpster. They never had a dumpster on site. So the extra three weeks it took wasn't worth it to us at all. We provided details of products we wanted to Chelsea on 10/17. We knew that there could be a difference in the replacement value of our countertops and what we had picked out. They got the contract to us on 11/10 and did say there would be a separate contract for the backsplash since it wasn't covered in the insurance settlement but part of it actually was covered by insurance. Also they did not credit us for the amount insurance paid toward it until I caught it and pointed it out. They made no mention of additional costs of countertop and the contract showed the countertop included. Two weeks into the actual work, 11/25, they contacted us saying we would owe them an additional $5718 (34% of the total contract fee) for the difference in materials. This should have been disclosed at the time of the contract. In their calculations they failed to credit us everything the insurance had allowed. They also had referred us to ProSource for picking out materials and their price for the same materials was $1841 less than who they chose to buy it from which shows they were more interested in lining the pockets of their business buddies than getting the best deal for their "customer". Also they knew it would take a week to get the materials in and another week to fabricate yet they didn't order it until two weeks into the actual work causing more delay. The countertop going to the stove was made 5/16" too long. That might not sound like much but it pushed our stove over and made the back edge of the stove hit at where the outlet is. The plug is pretty thick so the stove wouldn't go back flush with the wall as it did before. When I sent this message to Chelsea she didn't respond sorry let me have them look into it and see what we can do. About an hour and a half later she called with Paul on speaker with her. They said they talked to the contractor and he said our previous countertop wasn't square and he kept getting different measurements every time he measured as if that's a legitimate reason for the measurement to be off. Showing again they don't care about us but protecting their business buddy. After our pushing, it took over two weeks for them to get an electrician out to move the outlet, not the best solution, it would have been much better to have had the countertop cut correctly. The other incident that shows their lack of consideration for their "customer" is the faucet. When they went to install it on 12/22, they had misplaced a lug nut and it's specific to the faucet and can't be bought at a regular hardware store. We were told it would be two weeks before they could get the part, thus delaying having a workable kitchen two more weeks. When we decided that wasn't acceptable and insisted that they pay to replace the whole faucet and get it installed before Christmas they said the contractor would be here on the 24th to install it. He didn't bring a new faucet but said that when we pushed them they chose to pay the extra shipping of the part to get it overnight. That should have been their first choice seeing they were already running behind the completion date not expecting us to wait two more weeks. Lastly they said at the beginning they would do a walk through and take photos after everything was finished. They never did.

Super Professional Honest, Fast Response Time!…read more I was very impressed with the RestoPro team. I had a leak in my roof which caused some water to drip through the ceiling of my dining room after a big storm in June 2023. I called RestoPros on probably the busiest day of the their year (tons of damage all over town). They texted me back immediately, letting me know they were on a job and that they would call me shortly. Lo and behold, 5 minutes later, they called and ended up coming over an hour later. Their tech was super knowledgable, and went into our attic crawl space to discover that the leak was small, and the damage was minimal. Paul, the owner gave us some recommendations and counted our meeting as their complementary consultation... So it was free of charge! They could have easily convinced me that they needed work, but instead, they took the honest route. I love these guys.

Blue Dog Carpet Cleaning is by far the best around. He is super friendly and really knows what you…read moreneed to have done. He gives suggestions on what you might need done but doesn't pressure you to get it done. However, listen to the suggestions and feel free to ask him questions! why? because he explains why you should and isn't going to tell you something that isn't needed or will improve your carpet tremendously. He has great customer service and it giving you what you pay for! Couldn't be happier with the results he consistently gives.

I have 4 large indoor dogs who track in a lot of dirt and on occasion green grass puke among other…read morethings. He came in with a black light to identify the trouble spots and treated accordingly. The house smelled so fresh and the carpets look like new. Super friendly and actually enjoyable to be around. Highly recommend and will absolutely use again!

I cannot thank Assurance Restoration enough for saving my home from even worse damage. I cannot…read morebelieve how fast they worked and how kind all of their employees were. They worked side by side with my insurance company and were so patient with me. I never once doubted the value of craftsmanship I was getting. I'm looking forward to my bathroom remodel! Who would have thought a kitchen disaster could turn into my dream bathroom! What a great company!!

Such a great and peaceful experience with Assurance Restoration. They were very experienced and…read moreknowledgeable when discussing options for our home. The customer service, products, expertise, and timeliness was unmatched. My husband and I are very pleased with our new paint, flooring, and baseboards. Not to mention their help with businesses during the COVID conditions!

Last winter our house was severely damaged by fire and smoke. The next morning TULSA Fire and Water…read moreDamage Restoration responded promptly. It was a very long project due to extensive damage. We got new walls, floors, windows and beautiful bathrooms. Both interior and exterior of the house was painted. We got several compliments on our updated and modern house. Overall, I am pleased with their service, personnel, communication, and timely and thorough renovation process. I would recommend Paul and his crew for any repair or remodel job.

After a fire in my kitchen my insurance agent had me call **** at Tulsa Fire and Water Damage…read moreRestoration, he was so very helpful. **** came to the house that very day and contracted all the repairs. It is a stressful time and it was wonderful to have one person to contact. **** was always available to me and if he did not know the answer to my question he would find out and call me back. I would highly recommend this company. CS

Had a great experience with dynamic carpet care! They were on time, and had 2 techs working my…read moreproject. They were done in 1 and a half hours. We moved into a new house and they had pets and a lot of carpet so we wanted to do a deep clean. This was the best deal for carpet cleaning and I was impressed with the service. Would recommend.

Had a minor carpet stretch job. They were out within a few days and did not treat like a small job…read more The tech was polite , friendly and professional. Reasonably priced. Have used for cleaning before and will now be my go to for all things carpet.

I had damage in my home from an exterminator company that did not inspect before applying a termite…read moretreatment that involves drilling 3 foot deep holes at 12 inch intervals around the base of the foundation and then pumping termidor pesticide into the holes in the ground. Due to the negligence of the exterminator, the pesticide ended up being pumped into in the lower level of my split level home, not into the ground. I called ODR to mitigate the damage. Basically, about 1/2 of the downstairs ceiling, carpet, floor planking and drywall had to be removed and properly disposed of. They did an amazing job with the mitigation and removal of the damage. However, the real value ODR brought was in the 18 months they stuck with me as I had to sue the insurance company that represented the exterminator. They are experts in the world of insurance damage claims and detailed estimates with all of the proper coding for sinks, drywall, carpet etc. They also provided subject matter expertise that allowed me to make the decision to move forward with the lawsuit as the insurance adjuster was a despicable person, paid to delay and block rather than resolve my claim. They went above and beyond my expectations at every step, I felt I had an expert partner I could call to assist with the myriad of questions I had in what was for me, uncharted, dark water. Disaster recovery often involves a lot more than removal of damaged drywall, you unfortunately might have to fight with an insurance company. Pick a partner like ODR who can give you the tools for the fight.

From the owner: Oklahoma Disaster Restoration & Tulsa Carpet Cleaning Specialists, Inc. is a family-owned and…read moreoperated business that has been open since 1988. Our technicians are trained and certified in Tulsa disaster restoration services such as water & flood damage, fire & smoke damage, mold remediation, and additional disaster restoration services. Our company has invested in state of the art technology, staff, and equipment for reconstructing your home to its original state or better.

Jeff showed up the day we called in for assistance. He worked quickly to get us back to normal as…read moresoon as our bathroom was dry. Thank you so much!

From the owner: Welcome to Best Options Restoration of Tulsa, your trusted partner for comprehensive restoration…read moreservices in Tulsa, Oklahoma. Located in the heart of Tulsa, we specialize in providing top-quality restoration solutions to residential and commercial properties affected by disasters such as water damage, fire damage, mold infestation, and more. At Best Options Restoration of Tulsa, we understand the urgency and stress that comes with property damage emergencies. Our expert team is available 24/7 to respond swiftly to your restoration needs, providing immediate assistance and guidance to mitigate further damage.

I hired Paul Davis Restoration to restore my home and personal property after the Memorial Weekend…read moretornado in Claremore. I had lost my husband only a few months before. Working with this company has been an extremely stressful, expensive, humiliating and crushing experience. Their employees have treated me with disdain, insensitivity, rudeness and disrespect. They ignore my calls and voicemails, have not addressed my needs. Their demolition crew had absolutely NO respect, were exceedingly careless and unprofessional. They even carried some of my personal outside decor into the house for their enjoyment. They used and destroyed MANY of my tools and fixtures. The siding contractors were incompetent, wasteful, unreliable and unsupervised.

They do poor work and then won't honor their warranty. They give an enormous amount of excuses for…read morenot covering work.

Bobby and Zane and Vernon were so polite and professional! They knew exactly how to fix our…read moredisaster! They kept us informed of what was going on and were very thorough throughout the process of fixing our home!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.