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Tulsa, OK

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ServiceMaster Restoration by RSI - Tulsa

5.0 (1 review)
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Services - ServiceMaster Restoration by RSI - Tulsa

Mold remediation

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2 years ago

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Better Air Duct Cleaning - Before and After Photo

Better Air Duct Cleaning

(6 reviews)

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.

Air Doctor Duct Cleaning & Lining

Air Doctor Duct Cleaning & Lining

(9 reviews)

East Tulsa

We had an issue with deteriorating ductwork in a new home purchase. The ducts were primarily made…read moreout of sonotube - a cardboard tubing coated in mylar which was, unbelievably, a very common way to line in-slab ducts before 1970. The air in the home smelled and some of the ducts were visibly falling apart. The home inspector told us the only solution was to ultimately seal up the in-slab ducts and reroute the ductwork through the attic. Doing so would run over $30,000 and come with its own set of issues. Fortunately, Air Doctor Duct Cleaning had a solution. They employ the Duct Armor system, which lines the ductwork with a latex-based coating and seals them from further damage or deterioration. It is really the only way to stop deterioration of in-slab ductwork, short of jackhammering up the concrete. It was far cheaper than rerouting the ductwork and the warranty is good for 15 years (the product is likely good for much longer than that, actually) Issues with in slabs ducts are very common for older homes. Air Doctor Duct Cleaning comes out to do a visual camera inspection of the ducts - you can see exactly what is going on down there. Then they come out and do one treatment, cleaning and then lining all the ducts with their product, as well as a follow-up treatment a few weeks later to make sure everything has been properly coated. These treatments are not at all disruptive and you can be home the entire time during the work if you want to be. The product is non-toxic and, in addition to shoring up the ductwork and plugging small holes, it is resistant to mold. Your ducts will be as clean as they were the day they were installed once the Duct Armor coating is complete. As a bonus, the Duct Armor coating saved us the cost of remediating radon. In our new home, tests revealed we had elevated levels. It seems much of it was coming into the house through the in-slab ductwork. Once that ductwork was sealed with Duct Armor our radon levels, as tested on a continuous radon monitor, were cut in half. This is not an advertised or guaranteed use of the Duct Armor product, but it sure worked for us, saving us about $3,000 in remediation costs. Jason and his team at Air Doctor Duct Cleaning are knowledgeable and professional. They were always on-time and did their jobs with competence. Jason is also the kind of guy who doesn't just want a job to be done - he wants it to be done right - and he will not stop until that happens... it was extremely cold on our second application (down to a very abnormal zero degrees), which presented a problem with the product working optimally as it went through the tubing as it made its way into the house. Without blinking an eye, Jason told us they would come out for a third visit in order to make sure the job was done right under more normal conditions. I have dealt with many work crews, and unfortunately it is hard these days to find people who do their jobs well and do them with integrity. Jason is one of the good guys. He knows how good his product is, he stands by it with his warranty, and he will not stop until he is sure the job was done correctly. I would recommend this product and this company to anybody without hesitation. If you have in-slab ductwork, you really owe it to yourself to give Air Doctor Duct Cleaning a call to check things out.

These guys are amazing! They were thorough and professional- they explained to me what they were…read moredoing and what issues they saw with a camera; they fixed everything they needed and cleaned my ducts. Everything cost me less than $600! I am so happy with their work. I will definitely be using them again and would recommend them to everyone!

Comfort Class - An invoice from ASAP Heating and Air, 9 months after the initial installation, saying the unit needs to be completely reinstalled.

Comfort Class

(12 reviews)

While trying to sell a house, and needing some chimney/fireplace work done, I came across C&C…read more From the beginning to the end, C&C was top notch and professional. The two techs arrived early and completed their work quickly and efficiently. They showed me all the inspection pictures and carefully explained what had been done, what needed to still be done, and what they considered optional in that list. Not a bit of pressure to do more than I asked for, and that's a rare thing nowadays. From the techs to the office staff, you couldn't ask for a more professional and courteous crew. We even had a little misunderstanding about one thing (totally my fault as it turns out), and Suzanna was profession and patient with me while I came to my senses. The follow up to make sure everything was done to my satisfaction was also much appreciated. I will not hesitate to use C&C at my new house anytime I have a need.

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

ServiceMaster Restoration by RSI - Tulsa - damagerestoration - Updated October 2026

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