Backstory: we recently added a digital lock on our side door. That lock was difficult to rekey, so…read morewe rekeyed out front door to match. So, we needed new house keys. The Universe has a perverse sense of humor and our problems started. I had a "vanity" key pattern I really liked. I found something close. Got it cut at Lowes. It worked in the new side door lock but not the front door. Then we discovered that one of the keys that came with the new lock also didn't work in the front door. I ordered a keyblank like the one I prefer. We tried a (different) locksmith in Everett. He cut the key, it didn't work, he declared the blank "junk" and said "throw it away. He cut me an aluminum key; half of the teeth were missing. We also had a lot of communication problems. We tried another Everett locksmith who claimed they had a blank like I wanted in stock. They didn't. I was frustrated. Today we tried Everett Lock and Safe. They: recut and filed the two almost-working keys to work in the front door AND cut me two working keys with the blanks I like. Extra points for no communication issues. If we need a locksmith or to have another key cut, this is where we will go! 10 stars!

This is an impressive shop. Probably much bigger than most. Knowledgeable staff…read more These folks were literally safe and lock nerds. Price was slightly lower than all the others. The store has some actual safes on display and sale. Walking into the you cant help but be impressed by the wall of keys they have. I had to have a fob and key duplicated it was a tricky match from what a few other shops told me but they matter of fact ordered the right part, cut it and duplicated it. I was a bit unsure going in but when they finished duplicating I was sure everything worked even before I tested it. These folks are real professionals!

hes soooo weird! he hung up on me! I was just getting quotes I needed him in emergency!read more

This guy is weird. Hung up on me twice. Needed to get in my mom's storage unit at her condo and he…read morewasn't having it . My gawd what is wrong with people?

(cross-posting from my google review!)…read more David is a total genius with cars and such a genuinely kind person. I needed to change the locks on my car after the spare key was stolen. I did the usual thing: looked up reviews, sent out requests through Google and Yelp, and got back a flood of responses and calls. It was overwhelming, but after speaking with a few companies, David immediately stood out. He was the only one who came across as a true expert, and he freely shared detailed information just to be helpful, even before I'd committed to working with him. I got a great vibe right away. Even though I live in Seattle, I drove out to his business in Sammamish to get my car worked on. Because of the particular situation with my car, he had to order parts and went 1000% above and beyond throughout the process. I trusted him with my car, and the service he provided was just outstanding and the best car experience I've ever had. He got the job done perfectly, and his communication every step of the way was fantastic. It was also clear just how passionate and skilled he is at his work - to the point that other car service shops will call him for jobs that are too difficult for them. I would recommend David without hesitation to anyone, and if I ever need car work done again, he will be the first person I call. He's not just running a business - he's an honest person who clearly has a passion for cars and will become an expert at anything. He truly cares about his customers. Thank you so much David!

I lost my Audi key 2015 q5. I was quoted 830 for the key plus 179 from…read moreAudi. David was less than half and did it while I cooled my heels. Audi wanted 3 days and I suspect more service work if they had it long enough to figure out something. All I can say is money well spent and the care of service was well beyond my expectations

Friendly. Great service. Got it done…read morequickly..............................................................,,,,, ........................................................,,,,, ........................................................,,,,,

Every single time I go whether it's noon 1:00 2:00 there's a random sign it'll say we'll be back…read more.. I was there the other day it was noonish and it said we'll be back at 12:30 I went shopping for over an hour came back 1:15 still nobody. Send me back today at 2:38 however I am not going to hang around for 45 minutes waiting to see if they will return. Can you make some standard hours and stick to it. When it says you're open 9:00 to 6:00 but yet you randomly close at 1:00, 2:00 whenever you feel like it it really hinders everybody else. I realize people have things that come up but you're going to run a business run a business. I've been wanting to come back since my debacle of the last keys to give the business a second chance however I went last week sign says will be back at whatever didn't come back. So I went today another handwritten janky sign that says we'll be back. So I guess I'm going to have to find a locksmith place that actually has standard business hours and practices. I really wanted to give you a second chance but...

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out…read morethe blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied!

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies…read moremade. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review.