Have been coming here for years, now my kids come here too...always honest and great service…read more Highly recommend them.

The owner is rude ! Called me name when I questioned the failed inspection because of the tires ,…read moredidn't want to use a special gage and is very old ! Got upset I had to pay for the inspection anyway, Do not use this place !! Un professional , And bad service..

Dave always goes above and beyond. Make an appointment place is always busy will highly recommend.read more

I had been looking for a place to bring my cars for regular maintenance as my dealer is clueless…read more Came in for an oil change which I assume was done. Wheels came off so I assume were rotated. Got home and found the tire pressures were not checked and adjusted, and the fluids weren't topped off. I called and nicely told them my issue with the tires and fluids...I got no response. No well bring it on back, we'll take care of it sorry for the inconvenience, no I'll have a manager contact you, nothing. They obviously don't care. I'll be thinking twice about bringing my car in the future. And please, save any AI response, if you want to contact me here I am.

What do you want from a mechanic? Ask yourself that question... My answer is an honest Mechanic, a…read moremechanic that your wife or daughter can go to and not feel like they're being talked down to or being taken advantage of. The guys at Division are those guys. For three years now I've taken my truck, my wife's Jeep, and my daughter's Honda CRV there and they've always done right by my family. They're respectful, honest, responsive and nothing is ever an issue. It's nice to have that in your pocket

We were looking for an auto mechanic after our car warranty expired years ago and came upon this…read morefamily owned business. They have a 2 bay garage. They have always provided excellent service and kept our cars running well for many years. Their rates are reasonable. We remain loyal customers and recommend them as well.

Excellent service i got a great deal and price, a quite waiting area, and the workers did a great…read morejob explaining what i need for my car.

I will give these guys three stars for the fact that they are all somewhat personable though I have…read moretried to get a NYS inspection done here and even if I called 10 minutes before arriving and they said they can take me, there is a reason why they couldn't do it. The machine is down, the tech had to leave, or the last one is that there needs to be three witnesses to the inspection. At least this location has always had customers and the techs were nice and apologetic that they couldn't take me.

STAY AWAY Horrible,…read morethey use impact wrenches, god forbid you bring them tires to install - they will not prep the rim, and then gaslight you that "corrosion happens" when you have a flat on tires that are less than 6 months old.

Picked up a large piece of irregular shaped road debris recently. A few years ago had something…read moresimilar and remembered that HOT did internal patch repairs. Called late in the day after work, close to their closing time and they said come on in. 30 minutes later, ready to roll! They told me they only patch, never plug! I understand a properly installed patch might last the life of the tire.

The new manager is very nice and extremely helpful. came in late with a flat tire and he took the…read morecar in and fixed it himself. you don't see that kind of service very often in this day and age. Highly recommend you visit this store for your car needs.

I bought a life time alignment service. Paid full price. Brought my van for inspection and oil…read morechange. Asked for the alignment service. They just visually checked the alignment and didn't do the real alignments. Disappointed and felt like a scam. I am going to try another Firestone store but not sure about this location anymore.

Ok so I had called and scheduled a NYS safety inspection at this location. Arrived for the…read moreinspection and there was no one in the bays and walked in the front office. When I opened the door the smell of pot smoke was unbearable. They said the tech left, though I called and scheduled and I would have to come back another day. Not against people smoking but hey, if you are replacing brakes on someone's car and forget to tighten the lug nuts you may have caused a serious accident. Sucks cause the concept of a Jiffy Lube is great. In and out with quick service and most people are probably not doing brakes there. But someone could forget the oil drain plug or use the wrong filter which would cause another issue. Something to think about before you bring your car here. This company should also not advertise NYS inspections as each location has a reason why they can't when you get there even though you call ahead.

Ricky and the rest of the guys were super helpful and quick. Even helped me with a coupon I…read morecouldn't find.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

Called up and talked to Chris she answered all my questions 2 days later I called back talked to…read moreRyan he said to bring in my truck for tire rotation and to recalibrate the TPI's.They checked the tires for wear checked the wheel alignment and test drove the vehicle.Everyone involved went the extra mile and were very very polite!The price was excellent for the work that was done!

I know places like this always have bad reviews but this place really is a disaster. Making an…read moreappointment online never matters here. You will wait hours. They also talk you into so much extra spending you don't need of course. Made an appointment for an inspection for 1 pm, went in and they said they'd call in an hour. Already too long for an inspection but we waited. An hour and a half goes by so we come back and ask if it's done and we are told the "only have one inspector here today". After over two hours of waiting and they still didn't even start inspecting the car yet, we just asked for the keys and left. Definitely not coming back here for anything. If they would have told us in the beginning they were backed up instead of telling us an hour, we could have left and saved a lot of time. Thanks for that!

I drove up and went into the office the manager in charge Natalia was very helpful gave me the…read moreprice I was looking for and had it done within 45 minutes for a placement of brakes. I considered a good value because I had a lifetime warranty on the pads and just had to pay for labor

Very kind and helpful. Great customer service and quality service. They gave a realistic time frame…read moreof when to expect the installation of placing my new tires to be completed and reviewed all options thoroughly.