I know places like this always have bad reviews but this place really is a disaster. Making an appointment online never matters here. You will wait hours. They also talk you into so much extra spending you don't need of course. Made an appointment for an inspection for 1 pm, went in and they said they'd call in an hour. Already too long for an inspection but we waited. An hour and a half goes by so we come back and ask if it's done and we are told the "only have one inspector here today". After over two hours of waiting and they still didn't even start inspecting the car yet, we just asked for the keys and left. Definitely not coming back here for anything. If they would have told us in the beginning they were backed up instead of telling us an hour, we could have left and saved a lot of time. Thanks for that! read more

I don't typically use commercial auto shops as they tend to be rip offs. With this mavis shop I must say I had no issues. Booked an appointment for a wheel alignment, got a call same day after booking it to confirm. Got a call to confirm day of appointment. Arrived fifteen minutes before appointment and was told probably an hour and 15 until completion. Went for a walk came back pretty much that time later car was done. Price was very reasonable. No upsell. No nonsense like at the dealer where you come in for oil change and they tell you oh your transmission fluid needs changing and air filters at $100 each. None of that. They did what was asked, took payment and car was done promptly. Next time I need basic services will be back read more

Called up and talked to Chris she answered all my questions 2 days later I called back talked to Ryan he said to bring in my truck for tire rotation and to recalibrate the TPI's.They checked the tires for wear checked the wheel alignment and test drove the vehicle.Everyone involved went the extra mile and were very very polite!The price was excellent for the work that was done! read more

Don't waste your time. Had a nail in the tire. They tell me an hour later I need a new tire. I knew this was not possible so I left and went to another repair shop. They checked it and the nail never punctured the tire. Don't trust Mavis and don't waste your time. Terrible experience. read more

Went to Mavis this morning for a patch, I could have plugged it on my own at home but didn't want to make the tire worse so I then took it to you this morning. you told me you guys don't patch tires and just plug them. I said not a problem you can plug it. It was my fault to start the scam you did to me today by saying " I'm not the best with cars" and you answered with " not many women know anything about cars that's what we are here for " Before they asked me and showed me the " nail" in the tire. ( It was a little needle. I drove around with it for 2 weeks , filling it up on my own until I had the time from just giving birth to now. ) they removed the " nail" and told me it's on the side wall and I need to get a new tire. There is no way it was on the side wall because we took a look at it before I brought it in. ( picture shown ). Before even scamming me into a new tire you should have showed me before you removed the needle from the tire and said you will need a new tire is that something you would like to do? You gave me NOO choice but to buy a new tire.. what am I supposed to do drive around with no plug in after removing it? I then get a price of $303 from the tire... I have a Honda CVR , the tire should be no more than at LEAST $200. The manager then says he can give me a $40 discount, didn't make me feel any better when a man came in and he gave another $40 discount to him doing whatever it was with his car. I asked for the managers name and if he could write it down for me , he then says " why would you need my name " and walked out. If you are PROUD of what you did you would have provided me with that information. Clearly , not proud of what you did to me today. I will be calling the tire company provided on the tire today to tell them what just happened. I have been going to Mavis for years and for all my cars and today I felt the most scammed ever. Is it because I'm a female? What a terrible customer service job and providing me with the right facts. I will never be coming here again, along with all my friends and family. read more

Mavis Discount Tire - Management - Tires Near Me - Bethpage, New York

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It turned out I needed front tires and an alignment for my Honda CR-v. I decided on great tires- Michelin Defenders. I went over and they gave me a discount making it a great price. They did the work diligently and I expressed some other concerns and the mechanic went above and beyond caring for my car! Ya' gotta love 'em! read more

Very disappointed in the service. Took advantage of my daughter who just needed her tired patched not a new tire ! No ones seems to know what they are doing over there . read more

Awful! This is the only negative review I've written as I try to give businesses the benefit of the doubt so take this review seriously. I went in last Thursday and Christina came out to my car to assist. She told me my alignment was off and advised I get one with my tires (driver side front and back) and told me she had to order my tires and they would be in the next day (Friday). Long story short they gave me the run around and I didn't get the tires until late Saturday afternoon. As I pulled out of the parking lot (they had just closed) I noticed the tire pressure was off and my new tires were overinflated and my car was pulling to the right. I went back again on Sunday and they argued with me that the pressure was correct and my alignment was accurate but that I should NOT have gotten an alignment, which again was sold to me by Christina. Twice, they did an alignment on my car with the wrong tire pressures!!!! This is a TIRE store, how do you let someone leave with incorrect pressures????? And perform alignments with mismatched tire pressures and tell me it's accurate?!?! The gentleman that works up front was very nice. Christina was rude and upsold me and the mechanic was incompetent. Picture was after I left Saturday for proof. read more

Mavis Discount Tire - Tires Near Me - Bethpage, New York

Look before you leap. When you choose to do business with a company that provides a service, that company makes the choice at that very moment to take on the client and the issue(s) that come with it. In my case it was aprox. $1,500.00 in repairs that were needed. When you as the service company don't stand by the work by agreeing to fix the further problem created by you, it does not show your company acts in good faith. Also, when you cause a further problem knowingly or not, having the decency to work with your customer on Their Time should be the priority. Saying your not the dealer is not allowed since you took on the work in the first place. It is my recommendation to all of you reading this to take your business elsewhere before you suffer the same additional fate. read more

I asked you get my tires inspected and they said I have to go to where I got them from. According to Michelin they are a verified dealer and I can go to them. Useless people read more

Charlie was Great as usual. The Mechanics always are very good!! Charlie made sure my sons 2010 Edge received 2 new front tires without any problems. We will definitely be back for the 2 rear tires!! Prices as always fair and great value!!This is my 3rd vehicle I have bought to Mavis of Bethpage!! read more

Work truck needed inspection, oil change and wiper blades. Made an appt online for Sunday which was verified and then confirmed. Arrive at the scheduled time to be told they don't do inspections on Sunday. Why is that an option then? Why was my appt confirmed? Very inconvenient. Not my first issue with Mavis but this one takes the cake. read more

Just found out I have a nail in my tire. It's Sunday and the place we go was closed, the one across from Shop Rite. Decided.To go to Mavis. It was about 1:30 My husband walk in and ask the woman at the desk and she said I AM BUZY My husband walk into to the garage excuse me do you fix's flats SOMETIMES . Will not recommend them. read more

I had a slow leak in one of my tires. I needed to get it fixed so I made an appointment at my local Mavis. 1 o'clock appointment I got there about one. and Charlie at the front desk said I would be finished by two and he was as good as his word. There were two nails in my tire, and he got them both out and patched them up. Some people might've been finished when they found one but they took the extra time to make sure nothing else was wrong. Charlie also suggested some other services, but didn't push them on me. All in all, I was door to door with my car fixed in less than an hour and a half. Very highly rated! read more

I see all of these horrible reviews and I'm surprised. I took in my father-in -law's car for 2 new rear tires. I told Charlie that the car was feeling wonky and asked him to please check it out. It ended up being a huge job because the car (which was bought used for a local car use) was in really bad shape. Charlie showed me the wear and tear damage to the car, which was extensive, was courteous and even offered a discount once he learned my brother-in-law was a 9/11 survivor. They fixed the car within 3 hours. I didn't feel taken advantage of or disrespected. I think Charlie and his team were A+. read more

Left my vehicle with Charlie for an oil change. The next day, 12/12/21 the woman behind the counter called me saying my car was done. Not only was my car not touched but I pulled the dip stick asking why my oil was still dark??? I was told to f@&! Off after I was given a bullish!t line of old oil mixing with new oil from the technician working that day. When I walked away he said, Christine let him go. That place was well ran when Booker and Kathy worked there and been going for years. Sadly I can't afford to put my life on the line because there is no one I trust there with my vehicle. read more

I would be giving only 1 star however I went to Mavis on a Friday night and Charlie who seemed nice plugged my tire for didn't charge me however hit me up for a tip. Two days later and the Sunday before Memorial Day I had 5lbs PSI in the same tire. I brought my car back in and Booker T helped me and really went above and beyond for me. He is why I gave this place a second star. He was fast friendly and showed me that Charlie missed another nail in the same tire. I wouldn't recommend going here and I only went back because Charlie didn't complete the job. Thank you Booker T! read more

My mom came to visit with me. She told me her tire pressure kept going off. I looked and found a screw in it. We drove over to Mavis, they took us right away. Juan couldn't be more helpful. It took all of 10-15 minutes for him to patch it. My only complaint is that on the TV in the waiting area The View was on. She's going to need new tires soon. She knows where she wants to go. read more

Do not go here! the lady that works the front desk with the heavy Jamaican accent is a complete scam artists. she sells you tires that she shows you on the shelf then they put a different model of that same tire the cheaper one and she tires to convince you she showed you the tire . I contacted corporate about this incident and they still have not returned my email , I've been a mavis customer since I got my first car over 15 years ago ... unbelievable that sales people act like this to long time customers . She must be working on commission to act like this . read more

I STRESS again run...don't walk away from this place. They verbally quote a price and when you pick up your vehicle they charged you more than they quoted for the tires saying "I pay more for the tire than you're saying I was gonna charge you". Then they tried to tell me I needed brakes when I had just had them done. The icing on the cake is their printer is set up so that the pricing (other than the total) is obscured by the preprinting on the receipt paper. This is apparently the business model for all Mavis locations. Go there if you want but be prepared to be ripped off. If you visit the company site, there is nothing but glowing reviews and not a single negative one. Amen read more

Mavis Discount Tire - try to make sense of that - Tires Near Me - Bethpage, New York

I would give it a zero if I could. Horrible service and rude customer service and mechanics that argue back. First off I went cause my car was making sounds. So I went the first time and they told me I had the change the brakes and rotors. Sound of my car stayed the same but actually got worse the next day. They also stole a tire as well. Who does that. I brought it over to an honest mechanic somewhere else and they diagnosed the problem within 10 mins. Mavis are just money hungry people that don't give two sh*ts about their customer. Made a complaint on top of that and they can't even follow up. I wanted a full refund and they can't even respond. What f**ckers they are. read more

Charlie is the man, a young man but still " The man!" There are days when I work as an actor, some days I'm a comedian, other days I'm a security guard, and today I was working as a driver ( not the best day to get a flat tire although no day is really good for a flat.) I had a client in my car and I apologized that I needed to get off of the road and head to a gas station to check my tire. The tire was losing air by the minute so I did the ' ol Google search for " tire places near me." Mavis showed up and was just a two minute ride away. My three " full of air" tires and my one " little guy" made it over to Mavis and that's when I met Charlie. I explained that I was working as a driver and I had a passenger with me and I had a flat tire. Charlie was so kind, helpful, and had a positive attitude. He asked which car it was and got me right in. The service was unbelievable! In a world where there is so much negativity, I'm delighted to say that Charlie was a true pleasure to work with. If more places hired people with Charlie's attitude, the world would be a better place and there would definitely be more positive reviews. He plugged my tire, told me drop off my customer, and then return if I needed to. I cannot say enough nice words about Charlie. I highly recommend driving over a few nails just so you get to meet Charlie. They need another Charlie, like a " spare." I know you're probably " tire" d of reading this but get a " grip." I think I " spoke" enough. Charlie is a " stud." read more

Mavis Discount Tire - This does not belong in a tire - Tires Near Me - Bethpage, New York

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Had a tire pressure sensor replaced, low pressure light on the dashboard never came off, when I came back they tried to fix, but light came on an hour later, the second time I came the lady at the desk told me "your not getting your money back to the car to the dealership for programming" read more

Charlie and Christine better not leave that location as they are not only extremely helpful, but professional. They work with you and are very pleasant overall thank you both. read more

Had my brakes done because my usual place couldn't take me. Mavis took me relatively fast and the price wasn't terrible.

Came in for a tire rotation, upsold me on unnecessary services They convinced me were needed but independent mechanic said we're not, left with a hefty bill, and now a bunch of lights on my dash that weren't there prior and they cannot fix. Only come if your wanting to get your wallet emptied.. read more

Careful, these guys will upsell on you like crazy even if they know you don't have the money and try to get you to sign up for there mavis credit card. My suggestion, don't bother even bringing your car here, Its stressful and they will create a problem $$ read more

This place is very fair and honest. I thought I need to Toya fixed her out it was just the valve $10 in and out! The manager is super nice and very professional. I would highly recommend this place! read more

I brought my car in today to have a leak plugged in my tire. The gentleman walked out to my car and immediately said you need all the tires replaced they are bald. He referenced the 22 written on the tire and said that that is their age and they need to be changed. I told them that I only wanted the leak fixed for now and they told me I would need to sign that I was refusing to replace dangerous tires. After waiting for over an hour he brought me my keys and told me they had put in two plugs. When I went to pay the lady behind the counter, she told me I had no charge. I questioned it because they put in two plugs. She went to confirm with the mechanic who told her they didn't actually do anything. They took the nail out and put the nail back in and said they couldn't fix it. I immediately drove to another place who told me I did not need my tires replaced that I had 6/32 tread left in almost all of my tires. One of my tires was as much as 8/32. I replaced the tire with the nail and went on my merry way. STAY AWAY FROM MAVIS BETHPAGE. read more

Horrible. Do not go here. Ruined my rims putting 4 new tires on. And my old tires were good. They did fix my rims after regional manager helped. Manager Charlie was Nasty. Sold me extended warranty. And 2 days later air was coming out. My sensors stopped working. He refused to allow my car in to look at Did take it to Mavis in deer park Commack rd. They were very nice. Were not able to fix due to time restriction I was moving. But they did try. Go there. Stay awY from bethpage read more

unprofessional and rude. the guys sounds like he hates his life and takes it out on customers

I had to wait a little longer than normal for unscheduled Inspection,but they kept me updated. Mavis always comes through for me & their technicians are knowledgeable &. friendly. read more

I called at 11am to replace 1 tire. was told 2 hours which was perfect as I was taking my family on a road trip vacation that night. not finished until 6pm. girl at front desk kept putting me on hold for 15 minutes at a clip each of the 4 times I called. after never hearing back , I decided to drive there since it was after 5 and they were not picking up phone. my car was on lift ( 7 hours later) with the wrong tire on it and wrongly charged me an extra $100. had to then readjust charge and put correct tire on. while waiting, there were a plethora of other irrmutated customers with similar issues. read more

I was sent to Mavis by the DMV to have my license plates removed/replaced. They took me right away, changed my plates and even offered to change my window registration. They were incredibly kind and helpful! read more

Spoke to a gentleman yesterday and made an 8 a.m appointment for today. I got there 10 mins before to see a line already inside. Thought to myself thankfully I have an appointment! The women behind the counter told me I would have to wait over two hours even with my appointment because their "call center" booked 14, 8 a.m appointments. Not sure how true this is because the guy I spoke to yesterday said I will see you tomorrow and take care of your tire for you. Who likes waking up early or to an alarm on a Saturday? No one! I will never go back! I went less than 1/2 a mile down the street to tire discount across from ace hardware and shop rite. I was in and out in less than 30 mins and to top it off they gave me a way better price!!!!! Mavis was going to charge me over $150 and I left tire discount with the same tire brand new for $103 tax and all included. These guys have been servicing my families cars for years and I will never stop going here! Don't go anywhere else this is the place to go. They are honest and trust worthy they don't try to sell you or take advantage and the best part, they are quick! Have a great weekend! read more

Went here to get a puncture repaired. They claimed all tires needed to be replaced. 2 tires were old but 2 tires were purchased 3 years ago from them. When we asked about the warranty they refused to honor it because we hadn't done yearly alignments and that was considered neglect. It was too late in the day to go elsewhere and we caved in. When we arrived home we noticed that one wheel hub cap was missing. We went back and told them about the issue, they said they couldn't find it and that they wouldn't provide a replacement because we couldn't prove that it was their fault. In all, definitely not a happy customer. read more

made an appointment for 9 am at the Hicksville location for Sunday 4/7/2024 for 9 am for tires and brakes. was called and told there was no Mechanic working so I moved to this location. got there at 9 am the person who was in the office took my information and I sat down. I was not informed that the mechanic does not coming into later in the morning so my truck was not taken in to the shop intel after 11am only then I was told about the mechanic coming in later so I don't know why the made a 9 am appointment. what should have been a couple of hours became a 9am to 6pm all day thing with me waiting all that time in the waiting room read more

Terrible. The service is a joke. Had to leave it overnight for break pads that apparently I didn't need and a tire rotation. I had an appointment. 20 minutes before they closed I finally got them on the phone to tell me that I could pick up my car. No call for an update, nothing. No idea what they did to my car at this point but the next day when I went to pick up the car was on the lift with the hood up. The woman at the front desk clearly hates her job because she is a useless idiot who can't even answer the phone. I was told that's what they do, they just leave it on the lift which is clearly BS. Well done Mavis you set the bar for crappy service and a terrible staff. Had to call 4 times just to get an update. Every time they put me on hold it was a 10 minute wait, then they wouldn't come back on the call "how can I help you". The proceed timeout me on hold again. Terrible. Go anywhere else. I have to take the car somewhere else now because I don't trust anything that they did or might have done to my car. read more

I brought my car in this morning for a flat tire. There was a large bolt with a washer stuck in my rear tire. When I got there around 9 AM, the place was pretty empty. I remember years ago whenever I went there the place was always packed. That made me wonder. The receptionist was a pretty young woman with a Jamaican accent. She was extremely nice and friendly. They took my car in pretty quickly and the mechanic came out and said the tire would be ok with a plug, or he could put on a new tire. I eventually decided on just the plug. The receptionist kept asking me if I was sure that I didn't want a new tire, and I said no, I'll just get the plug for now. She went in the back and back and told someone. Then the manager (I think, he was wearing a white shirt) came out and said my axle was "busted," and there was oil all over the place. I said why didn't I feel anything and he said I don't know, you should have. I said I would take it to Toyota and he said he did axles there, but I said that's ok, I have to take it to Toyota for servicing anyway so I'll get it done there. At that point I just wanted to get the hell out of there. After that, I went up to the counter to pay and handed the woman my card. Boy did her demeanor change after I said I didn't want them to do any work on my car. Instead of handing my card back to me, she slapped it loudly on the counter. I stayed at the counter waiting for my receipt, and she snippily said "You're done!" So I said don't I get a receipt, and she said "I'm printing it out now." I could hardly wait to get out of there and I definitely will never go back! Buyer beware! read more

A pretty bad experience. One of the staff was pretty horrible and literally had issues. Just went for a rotor/pads brake job and one of the person names starts with Ro... was really a liar . He lied about everything from how much time it will be take to fix the car to what would it take to fix the car and as to why they need to charge me so much. He also was pretty rude towards the end just to ask what brand rotors they have put in my car. Horrible experience. they charged me a lot and I had to wait almost 4 hours from 8:30 till 12:30 pm read more