Mike was very professional and was able to quickly help me remove my stuck appliance from under my…read morecounter for a reasonable price. Easy to schedule an appointment via email, he arrived right as scheduled, very friendly, great price, and a job well done. I definitely recommend Holmes Handyman!

This business outsourced to another business Crown Service Group . The serviceman Dimitri was…read moreincompetent. He ruined our bathroom tub and didn't complete the cabinet painting. Reached out several times unfortunately , Dimitri did not show to rectify this mistake. We have been given many excuses for not showing to fix the negligence. At this point, we are looking to other companies to fix this mistake. Honestly, we are going to be spending more money to rectify this issue. We also reached out to Rachel office manager and to no avail has offered to assist in this matter. These two companies are fraud. I would not recommend.

Handyman Express Services was prompt and helpful when I reached out to them for support with our…read moredryer. Their service fee is $49, which is great!

Nick, who came out was so nice and professional. He did a great job assembling my patio furniture…read more My only issue was the quote I received clearly stated a flat rate of $49 for the job. It wasn't until after the job was done that I learned it was $49 per hour, so a $50 price turned into $130. I didn't have a huge issue with paying that price as I had already planned on tipping Nick an additional $50 for his work. I would have appreciated transparency in the price from the get-go however.

From start to finish, the experience was exceptional, and we were impressed by the professionalism…read moreand dedication demonstrated by the crew. From the initial consultation to the completion of the project, T exhibited a level of expertise and attention to detail. He took the time to understand our needs and preferences, offering valuable insights and guidance to ensure that the final result met specifications. The installation process itself was executed flawlessly, thanks to the skill and precision of his entire crew. They worked diligently to complete the project in a timely manner, without sacrificing quality. The craftsmanship of the fence is outstanding, and it is evident that attention was paid to every detail, from the alignment of the posts to the finishing touches. We are very happy with the final result and have received numerous compliments from neighbors and passersby on the quality and appearance of the fence. It has transformed the front of property and exceeded our expectations in every way. Thank you once again for a job well done T.

I used Abay Iron and Metal Works to restore and repair a metal staircase in the back of my house in…read moreNE DC. T was exceptional to work with--personable, honest, and fairly priced. He went out of his way to meet in person to create the estimate. He was honest about the scope of work, and explained why certain options would cost much more. His estimate was highly competitive. Work was completed as promised over two days and was done at superior quality. The staircase looks brand new, with clean welding on the new landing, all rust spots scraped, and the unit professionally painted. T and his crew cleaned up completely and did little things like ensuring the gate was shut when they left. Overall, a top tier, local, small business that I would definitely hire again for future metal and welding needs!

I've honestly lost track of how many times I've used Flatpack Assembly - I think I'm up to FOUR…read more Carlos and his team always go the extra mile with assembly and installations. I was especially impressed on the most recent project that included mounting of a digital photo frame. Carlos simply "wasn't having it" to mount the frame with the electrical cord showing! He expertly drilled holes and snaked the cord through the inside of the wall and back out just above the electrical outlet for an amazingly clean look. He had the finishing caps to cover the entry and exit holes too. Carlos and the crew also took a very personal interest in mounting my career memorabilia (22 plaques and awards!) beautifully in my home office. And they are undaunted by "oddball" stuff like mounting clips for a tapestry in my media room to cover unsightly electrical panels. Their excellence starts with the manager Marc who gathers a LOT of information from you (pictures, model numbers, installation videos, etc.) so that the crew arrives fully prepared. Not only are their prices very competitive, but Flatpack offers a flat RATE quote so that the crew stays until the job is completed. I'm very pleased to have found this amazing company.

Updating review on this inconsistent company. After a great first experience, I hired them a 2nd…read moretime. Completely different story. They do not stand by their work. Everyone makes mistakes, (I had specifically requested 6 brackets be installed; was told that was overkill, 4 would be plenty; it wasn't) but you communicate with your customers and you fix them. This company was interested in doing neither. Within two days of completion, the shelves they built came crashing down, inflicting further damage on my wall, closet, and adjacent mirror that was knocked off. Of course, I reached out immediately, asking that someone come back to make the necessary repairs. (Mind you: I couldn't even access my closet during this time without making it worse, nor could I move my dresser to plug back in my nightstand light, which had been knocked out in the crash as well.) It took a week to even get a response, which was basically "Oh, I didn't see your email." (Note: Their full page invoice does not include company phone number on it, so I assumed email was their preferred contact. I'm sorry you were out of the office, but maybe your business could set an auto-response email at the very least?! And maybe when you return, check your in-box?? Or better yet, follow up to assess client satisfaction after project completion?) Marc informed me that he wanted the same worker to come out and handle the repair, but that he was out of town and would reach out to schedule me by Friday of that week. I asked that he respond by phone or text (wanting to get this resolved quickly). He didn't listen, and instead emailed again, declining my request to please just send whatever worker was available sooner. I followed up a week after that, only to understand I'd been forgotten about again. I tried a third time. Three weeks later (it has now been a month since shelves fell) --nothing!!! I gave up and had to hire another company to come fix everything, paying them to undo the job I paid Flatpack for, AND repair (i.e., remove damaged metal strip along closet, mud and tape drywall, re-paint after re-hanging shelves securely) the further damage they caused. Completely unprofessional company management. Lesson learned. I had at least three more days of work for these guys ready to go, but would never hire them again. If you want to feel unvalued as a customer by a company that doesn't stand by its work, this is the one.

There was a slight installation defect with one of the closets. I was hoping they would call to…read morecheck on how the job went but I only received a call when they wanted the remainder of the balance. They said they could send someone back out but after everything was moved back into place it was not worth the hassle. Better than most carpet stores in the area.

We had a great experience with Mike's carpet. Mike was very knowledgable and professional. The wood…read morefloors and tiles looked fantastic. I would definitely recommend Mike and use his services again. Thank you!

My goal is to patronize BIPOC businesses and Wheelers Ace is just that…read more I was able to purchase a grill online to pick up in store. It was available as stated, I was notified in a good amount of time and the pick up process was seamless. They check identification, which I'm happy about, as so many places these days simply take you at your word and don't. With high price items, it is a must. Staff helped to load the item and off we went. I will definitely patronize this location again.

A few months ago, we hired Wheeler's Ace Hardware to repaint the front of our house, repair the…read morecracks in the driveway, and add mortar to the bricks. They did a great job repainting the house. However, one area in the driveway recracked the next day, and mortar was not patched adequately. Each time we contacted Rod, we were told someone would return to fix the issues. It's been months, and no one ever returned.

TL;DR As a young company, I believe Bart Outside Solutions has a lot of areas to work on such as…read morehandling customer concerns in a professional manner, being transparent from beginning to end, and providing reliable communication and scheduling. The lead contractor seemed friendly and trustworthy at first, but over time I realized that his actions did not match his words. I ended up using Bart Outside Solutions again for a roof replacement in the Spring of 2021. He offered a very low price (red flag) but assured me he had the expertise to get the job done. It was my mistake to have trusted him and take his word for it. I didn't even consider getting quotes from other companies because I had confidence in their workmanship at the time. Less than 3 months after the roof was replaced, the roof above my utility room started leaking during a thunderstorm and the room started flooding (pictured). I reached out to the company immediately and they offered to stop by the following morning to patch the roof. Sure enough, they were at the house around 7 am and on my roof to patch it up. It appeared that the pipe above the utility room was the source of the leak. I left for work in the middle of their job but when I got home, I found that they simply put tape around the pipe (pictured). I was in disbelief that that would be considered a "patch" by someone who considers himself a professional. Needless to say, I was not satisfied. I decided to let the experts inform me about the condition of the roof. The following week, I had 3 roofing companies come out to assess the roof and the patch and all 3 independently came to the same conclusion: the roof was not replaced properly and needed a 2nd full roof replacement. One of the major flaws was the fact that the company improperly reused old insulation boards from the previous roof to attach to a different roofing material (pictured). These insulation boards sit on top of the plywood that was also supposed to be replaced, if damaged. However, the insulation boards were never removed to even assess the condition of the plywood. As a result, the new roofing material did not adhere to the board properly, leaving multiple gaps in between the sheets (pictured). The roofing material was also poorly installed around all the roof structures with scraps protruding out (pictured). There are still soft spots on the roof, which is a clear indication that damaged plywood still remains. I am now left with a 3 month old roof that is in worse condition than the 10+ year old previous roof. The worst part of the whole situation is not even the roof -- it's the way the lead contractor handled the situation when confronted with the issues. His first response was to immediately retaliate and argue that I paid a low price for the roof replacement therefore I should not be expecting the same standard as a regular roof. He added that my warranty would be activated and offered to stop by on his own time to patch the roof "in a proper way", to which I declined. I don't know anyone who would trust a contractor again after they placed tape on a damaged roof and called it a patch. Later the company used excuses such as an unrelated personal matter to justify why they were initially upset and made accusations of me. And lastly after the suggestion of a possible reimbursement was brought up, they quickly pointed out a technicality on their part where they titled the contract "roof repair" instead of "roof replacement" even though every written and verbal correspondence with the company over the course of 9 months (pictured) used the words "roof replacement" and the contract itself contained language pertaining to roof replacements, such as "replace flashing, replace damaged plywood, replace shingle roof". I'm not sure how the technicality of the words is even a justification for the poor workmanship. They also later denied there was ever a warranty on the job, although verbally the lead contractor would say multiple times in conversation that there was a "10 year warranty" for all his jobs, not to mention the email they sent just 36 hours prior stating that the warranty was in effect. Apparently there is only a warranty when it's convenient for the business. Sadly, it seems like this was their last ditch effort to once again divert the blame and make excuses instead of handling the situation appropriately. At this point, I am no longer in communication with the company because I realize now that I am not dealing with a professional. I would respect the company more if they took ownership of the faulty roof and admitted to taking on a job they had very little experience with. My hope is that they would grow from this experience and learn to communicate with clients professionally, especially when valid issues about their work are brought up. It takes courage for a business to own up to a mistake. It's much easier to deny it or make excuses for it.

Recently had a fence built by this company. The team did an excellent job and the fence was built…read moreahead of schedule. The team lead Greg is exceptional! He has excellent customer service skills and is always helpful. I even had an issue with a home depot purchase related to the project and he offered his assistance. The corporate office also communicates really well and kept me informed at every step of the project. I highly recommend this company!

Had some drywall and electrical work. Derek was great, timely and very polite. Reasonable rates…read moretoo. Will use again for our handyman needs.