Enjoyed my experience very much everyone I worked with was top tier made everything go smoothly!!!read more

The owner responded to my review with some silliness so I thought I would update my original review…read morewith pictures to maybe help this dealership improve their practices. **original review.** I wanted to like this place. Sam and PJ were very nice and the Jeep was pretty close to what i was looking for. However, things went downhill when I tried to purchase it. They pulled a bait and switch where the Jeep was listed for $24k but when they brought me the financing paperwork they added $7k in fees BEFORE tax/dmv. When I said I didnt want the gap ins, theft fee, or warranty the finance guy lost his mind and went full aggro on me. It is not only illegal to sell a vehicle for more than it is listed for (with "non removable items") but it makes a customer feel scammed. $31k for a Jeep with 70k miles is crazytown. I sadly do not recommend Jims for their unethical practices.

*Don't trust these people No compren aquí*…read more I regret buying from this dealer. After signing, they made me wait 3 days to even get the truck. When I told them I didn't want it because the delay seemed suspicious, they suddenly made it available. The owner and his daughter told me the transmission had been repaired, so I asked for paperwork since that kind of repair usually carries a warranty. Fast forward 6 months later, the truck barely got used (3-4 times a month) and the transmission completely failed. I had to spend $4,300 on a rebuild!! When I called in August 2025 asking for the repair paperwork, they changed their story and claimed it was the engine that was repaired, not the transmission. It's been over two weeks and I still haven't received any paperwork whatsoever. Would not recommend this place at all. Dishonest and untrustworthy. Anyone that's had issues I would definitely recommend seeking legal help as I will do the same.

Jerry, Elise, and the rest of the team at AAS made me feel like family. They sold me a 2010 Range…read moreRover HSE, which they represented honestly and listed for a steal of a price. The process of test driving and purchasing the car was quick and painless, and Jerry went above and beyond to ensure a few cosmetic issues with the car were addressed quickly, and for a very reasonable cost. Don't hesitate to trust AAS for your next used car purchase, they are genuinely great people!

Roy was AMAZING! From start to finish, he was professional, kind, and very knowledgeable. I already…read morehad my own bank approval, but Roy and his team still helped us get a better APR, which we really appreciated. They even detailed my car so perfectly--it looked brand new! The level of care and service was outstanding. Thank you, Roy and team, for making this such a great experience. I highly recommend them! Lorena Quintana

My friend had been looking to trade in her car for an EV and was really nervous about the whole…read moreprocess. I recommended Jim's auto because of my past experience with them. Her main concern was making sure she felt that the deal was more than fair for the trade and looking at her options. I went with my friend to offer support and Peter who helped my friend explore options really helped alleviate the stress of her purchase. He gave her some EV options and let her choose/ test drive the car the met her needs. He answered all her questions and made her feel more than comfortable with the final purchase. There was no rush and she was able to take her time. I'm really happy for her and wanted to write this review since I was along for whole process it means a lot to me that she felt comfortable. It might be just a car to some but sometimes it's more than that.

UPDATE (08-11-25) Unfortunately, the car we purchased was a…read morelemon. We are glad we purchased the CCOA. They couldn't reverse our debit card receipt and will be cutting us a check tomorrow at noon (08-12-25). I will revise my review and update the star rating when we get the check and it clears when deposited into our bank account. We had an excellent experience with David at Regency Auto Sales in Wilmington. Our purchase of my husband's car went very smoothly, and we were offered a Contract Cancellation Option Agreement, which is something we were aware all dealerships are required to offer. If after you purchase the car and have it inspected by your personal mechanic, if there's something wrong with the car, you have 48 hours to return the car and cancel the purchase. This company has an A+ rating by the better business bureau. I would highly recommend this company for your used car purchases. Don't let appearance of the lot fool you.

I was happy when purchase this truck and also had purchase my wife car. In Feb i got a letter from…read morethe warranty that they had not pay for it and the warranty was cancel. Since then i being coming to get a refund and they being giving excuses. Now David don't want to contact the warranty or the Leander to get a cancellation letter. I have contacted both warranty and lender and both tell me the dealer need to call them. I wont recommend them at all. They are quick to grab the cash money but when they need to refund, they don't wanna to let go.

Nikki at the service department was amazing -- very professional, friendly, and efficient. She made…read morethe whole process smooth and stress-free. Truly excellent customer service. Highly recommend!

| Refreshingly honest, efficient, and zero pressure…read more I had an excellent experience purchasing a vehicle at Torrance Toyota and wanted to highlight how smooth the entire process was. From the start, Mo (sales) and Jonathan (manager) were straightforward, responsive, and professional. Negotiations were quick and fair -- no games, no pressure, and no back-and-forth that wastes your time. The pricing was transparent, and everything discussed was reflected clearly in writing. Most importantly, there were no sketchy tactics: * No surprise add-ons * No last-minute changes * No attempts to sneak anything into the paperwork What we agreed to is exactly what I paid. The entire process was efficient, respectful, and honestly refreshing compared to many other dealerships I interacted with during my search. If you're looking for a dealership that values clear communication and straightforward deals, I'd absolutely recommend working with Mo and Jonathan at Torrance Toyota.

So quick on any service that I've needed! I recipe d them to my colleagues and anyone in San Pedro…read more I've had engine problems and Mario has taken the time to investigate it, which helped with taking it to the dealership and having them take care of the problem. I've had oil changes, batteries replaced, etc. This place is incredible. Reasonably priced and quick!

Great work, prices, and kindness from everyone here. My husband and I have our cars serviced here…read moreand have also bought a few over the years with Nino. Thank you!

The worst dealer in CA.the price on the add is 12.999 but while you go to purchase they says no the…read moreprice is 15k.

avoiding this place at all costs. trying to be crafty with a bait a switch technique on their…read moreprices. this tactic is a fast way to lose potential customer. also, two different times they tried to push a car on me, the engines were trashed, smh!

I got my super awesome Kia Solanto here which was more than in great condition! I needed this…read morevehicle because I drive back and fourth from Marina del Rey to La Quinta. I love this vehicle; I was approached by two professional salesman Ulises and his son Ethan! Their light shine bright.

Ulises and his entire family were a blessing to meet and work with! So thankful to God for granting…read moreus the opportunity of buying a car from them. From the moment we walked in, they were friendly and not overbearing. We'd recommend everyone we know to buy a vehicle from these folks. Without any reservations. Their business is upright and they genuinely care for people. Go on! Visit their location. I promise you won't regret it!

Dino and his team provided truly outstanding service from start to finish. They took the time to…read morelisten to my needs, preferences, and priorities, and guided me through the process of deciding which Lexus was the right fit for me--not just making a sale. Their knowledge, patience, and attention to detail made the entire experience stress-free and enjoyable. Dino never rushed the process and made sure all of my questions were answered thoroughly. His team was equally professional, responsive, and supportive every step of the way. I left feeling confident, informed, and genuinely excited about my purchase. If you're looking for a car-buying experience that's honest, personalized, and high-quality, I highly recommend Dino and his team. They set the standard for what exceptional customer service should look like.

Took our 2025 RX500h in today for the rear camera safety recall and was provided a courtesy vehicle…read moreto run errands throughout the day, thank you for the wheels. The person helping us with the loaner vehicle was nice and thorough, I forgot their name but very nice. Fernando was our advisor and helped us get that safety recall handled, thank you for taking good care of us. Also because our car is fully wrapped in PPF, he had the guys hand wash it instead of sending through the carwash. Overall experience was top notch. Entire service team seems to be on the same page of providing Lexus style (luxury) service to their customers. Nice teamwork!