My fiance and I were shopping around for a vehicle in our price range. We had an idea an idea in…read morewhat we wanted and monthly payments. We went to so many dealers and none of them wanted to work with us or even meet us in the middle. The guys at Jim's auto sales really took their time and got us in a vehicle that suits our life style. I truly recommend this place! Felix and management were super helpful!!

To Shawn (the owner's) reply to my review: You were not…read moreenrolled in what when I applied? The IRS EV tax credit time-of-sale reporting portal? And if so, you could retroactively apply my sale. And if you were having issues with that, you would/should be obligated to sort it with the IRS to get my vehicle into that portal, or make it right by reaching out to me directly to find the letter I received from the IRS and see to how much I paid them for the back tax and help make things right. It shouldn't be my responsibility dealing with the IRS about this when YOUR salesman promised I would get that credit from the IRS, and your response being to apply NOW for the portal and it showing an error saying the website wont accept it because it's too late and "ooops sorry we tried" is all your response on that

These guys were amazing! I went there all the way from Topanga canyon to see one particular car,…read moreand when that car was not the one for me, I decided I was going to buy something from these guys no matter what. They listened to me about my budget and my needs, and they didn't try to upsell me. We got to the bottom line easily, and I simply trust them. They even did a VIN verification form for me at no extra charge. The Carfax was clean and I'm very happy with my new (used) car. I live and hour and a half away and I'd drive there again just to work with them. Thanks again everyone!

Buyers Beware! Please protect yourself and do your research before handing over your hard earned…read moremoney to these people. They do not inspect their cars properly. They buy their vehicles from auctions so who really knows the true condition of the vehicle. They sold me a car with a bad transmission and would not even meet me in the middle when it came to remedy the situation. Go somewhere reputable and trustworthy. Don't make the same mistake I did!

I was hesitant to come here due to all the negative reviews but im glad I did. Gilbert and Andrew…read morewere awesome and got me a great deal on a 2022 Hyundai sonata hybrid. Walked into their office and they had football on their tv and chopped it up with the other gentleman that works there. all around a great vibe and a great company to do business with. Definitely going to recommend to my friends/family when they need a new car.

I had an appointment and drove an hour to this dealership, only to be treated very poorly. I had…read morebarely gotten out of my car before the first question I was asked was how much I still owed on my vehicle. When I politely declined to answer, he refused to even inspect my car or make me an offer. The guy came across as rude, cocky, and more interested in my loan balance than the actual condition of my vehicle. It was a complete waste of my time and a very disappointing experience. I would not recommend this place based on the way I was treated.

UPDATE (08-11-25) Unfortunately, the car we purchased was a…read morelemon. We are glad we purchased the CCOA. They couldn't reverse our debit card receipt and will be cutting us a check tomorrow at noon (08-12-25). I will revise my review and update the star rating when we get the check and it clears when deposited into our bank account. We had an excellent experience with David at Regency Auto Sales in Wilmington. Our purchase of my husband's car went very smoothly, and we were offered a Contract Cancellation Option Agreement, which is something we were aware all dealerships are required to offer. If after you purchase the car and have it inspected by your personal mechanic, if there's something wrong with the car, you have 48 hours to return the car and cancel the purchase. This company has an A+ rating by the better business bureau. I would highly recommend this company for your used car purchases. Don't let appearance of the lot fool you.

Worst experience. I should have listened to the reviews…read more I was texting with German about a 2012 Mercedes-Benz CLS 550 and had confirmed with him that I could take the vehicle to a mechanic of my choice for a pre-purchase inspection (PPI) before purchasing it. I made an appointment with my mechanic and traveled all the way from San Francisco to the dealership. When I arrived, I waited over 30 minutes without hearing from him. He eventually messaged me saying that they had started the CLS 550 and it was smoking, and that they were sending it to their mechanic. Since I had traveled all the way from San Francisco, I decided to give them another chance and look at a different vehicle -- a 2019 E-Class that was also at the dealership. German worked up the contract and I was ready to purchase the car, but only after having an independent mechanic inspect it. He called his boss, and they then changed their position and said I could not take the vehicle to my mechanic. I was told the reason was that "we had a bad experience with them." If they had told me beforehand that I would not be allowed to have the vehicle inspected by the mechanic of my choice, I would have never made the trip from San Francisco or scheduled an appointment with my mechanic. I was ready to buy the car. I wasn't asking them to pay for the inspection or anything unreasonable -- I simply wanted an independent PPI before handing over my money. Complete waste of my time and money. If you're buying a used car, I strongly recommend getting an independent inspection before purchasing. Based on my experience, I would not recommend this dealership.

I got to start with the fact that I never leave a good review and I only provide review and…read morefeedbacks when it's a bad experience. I had an excellent experience at this dealership from start to finish. The entire team was professional, friendly, knowledgeable, and genuinely focused on making the process as smooth and stress-free as possible. There was no pressure, and I really appreciated the straightforward and respectful approach. No hard selling or any sort of sales shenanigans the I really hate. The vehicle was exactly what I was looking for, and the overall buying process was efficient and transparent. I also want to give a special thank-you to Erick and Amado who were there to assist me. Special thanks also to the finance guy who has been truthful and transparent all the way with price and charges and also to the manager Big Mike for treating me well. I would absolutely recommend this dealership to anyone looking for a great vehicle and a positive car-buying experience. I'm very happy with my purchase and would gladly come back in the future!

The people and service are fine. My main complaint is they…read moreare charging a 2% fee when paying with a credit card! I understand when a small mom and pop outfit has to charge a fee to offset their costs, but . . .really?? Torrance Toyota should be able to afford the convenience fee.

So quick on any service that I've needed! I recipe d them to my colleagues and anyone in San Pedro…read more I've had engine problems and Mario has taken the time to investigate it, which helped with taking it to the dealership and having them take care of the problem. I've had oil changes, batteries replaced, etc. This place is incredible. Reasonably priced and quick!

Great work, prices, and kindness from everyone here. My husband and I have our cars serviced here…read moreand have also bought a few over the years with Nino. Thank you!

Huge thank you to Lucky and Mason at LA Vice Motors for helping me get the 2011 BMW 135i I really…read morewanted! They're both great guys and made the entire purchase process smooth and easy. They gave me a great deal out the door, and I had absolutely no problems throughout the whole process. I really appreciate everything they did to help me get the car I wanted. If you're looking for a car, I definitely recommend checking out LA Vice Motors and asking for Lucky or Mason!

I rarely leave negative reviews, but I hope this one saves someone else from making the same…read moremistake I did. I purchased a trailer from LA Vice Motors as-is, and I fully accept that decision. This review is not about the trailer being sold as-is. Before I bought it, I specifically asked about the brakes because I was concerned about towing it. I was told they worked, and that statement was important enough that the bill of sale states, "Brakes work, to the best of my knowledge." I was also told the trailer had been purchased new, used for storage, and that the last time it was used was to haul items from Arizona to Florida, after which it was parked. I relied on those representations and completed the purchase instead of having the trailer inspected first. After towing the trailer, I had a catastrophic suspension failure. An inspection revealed the trailer had no functioning brakes and a broken spring hanger. Those are major safety issues. I'm not asking anyone to feel sorry for me. I made the mistake of trusting what I was told instead of insisting on an independent inspection. My advice is simple: if you're buying a trailer from LA Vice Motors, have it inspected by an independent trailer shop before you buy it, regardless of what you're told. It could save you thousands of dollars and, more importantly, could prevent a dangerous situation. This review reflects my personal experience and opinions based on that experience.

I got my super awesome Kia Solanto here which was more than in great condition! I needed this…read morevehicle because I drive back and fourth from Marina del Rey to La Quinta. I love this vehicle; I was approached by two professional salesman Ulises and his son Ethan! Their light shine bright.

Ulises and his entire family were a blessing to meet and work with! So thankful to God for granting…read moreus the opportunity of buying a car from them. From the moment we walked in, they were friendly and not overbearing. We'd recommend everyone we know to buy a vehicle from these folks. Without any reservations. Their business is upright and they genuinely care for people. Go on! Visit their location. I promise you won't regret it!

First, I just want to thank James Happy and everyone at the dealership for such an incredible…read moreexperience. From beginning to end, everyone made me feel welcome, comfortable, and genuinely taken care of. James especially deserves a huge thank you for the amount of time and care he put into making this such a great experience. I've been buying cars for about 25 years, and I can honestly say I've always dreaded the dealership experience. The pressure, the back and forth, and that feeling of just wanting to get through the process and leave. This was my first Lexus, and I had no idea how different the experience could be. James was incredibly kind, knowledgeable, patient, and made the entire process feel relaxed. I never felt pressured or rushed into making a decision. He answered every question I had and made what is normally a stressful process actually enjoyable. He also went out of his way to help me, even getting me answers and information on his days off (sorry, James!). Whenever I had a question, he was incredibly quick to get back to me. That kind of care and attention really stood out. The rest of the sales, finance, and every department was just as wonderful. Everyone was understanding, easy to work with, and made the entire process feel simple. I went in buying my first Lexus. I left a Lexus mark for life. Thank you again to James and the entire team. After roughly 25 years of buying cars, this is the first time I can say I genuinely enjoyed the dealership experience. You've set the bar incredibly high.

Lies, zero communication and additional lies to support their original lies. Internet sales is…read moreseverely lacking honesty at all levels. Seems Mr. Chung, Internet Sales Manager, was conveniently absent at the time of our planned meeting to view and purchase a vehicle but the poor gentleman had zero means to communicate. He did, however, get the sale. Great job Chang Chung for excellent communication that the car was already sold upon our arrival. South Bay Lexus has done a stellar job in hiring stellar people.