My fiance and I were shopping around for a vehicle in our price range. We had an idea an idea in…read morewhat we wanted and monthly payments. We went to so many dealers and none of them wanted to work with us or even meet us in the middle. The guys at Jim's auto sales really took their time and got us in a vehicle that suits our life style. I truly recommend this place! Felix and management were super helpful!!

To Shawn (the owner's) reply to my review: You were not…read moreenrolled in what when I applied? The IRS EV tax credit time-of-sale reporting portal? And if so, you could retroactively apply my sale. And if you were having issues with that, you would/should be obligated to sort it with the IRS to get my vehicle into that portal, or make it right by reaching out to me directly to find the letter I received from the IRS and see to how much I paid them for the back tax and help make things right. It shouldn't be my responsibility dealing with the IRS about this when YOUR salesman promised I would get that credit from the IRS, and your response being to apply NOW for the portal and it showing an error saying the website wont accept it because it's too late and "ooops sorry we tried" is all your response on that

Good family business. Honest and upfront. I have gone through manufacture dealerships before, this…read moreis my first time going through a used dealership. Edgar and Alicia made trading in my car for a truck the easiest car buying experience I've had. No games, headaches, or random add ons. We both negotiated to what would benefit both parties, and they matched other dealership prices for the trade in. They allowed the truck to be taken to my mechanic for a detailed and lengthy pre-sale vehicle inspection. The truck was cleaned and detailed, but not in perfect condition (as expected for a vehicle with high miles)... but after doing my homework and speaking to my mechanic, the parts that were missing/needed repair were very minor things and cosmetic. The engine, frame, transmission, and guts of the truck were in great condition, which is what I prioritized. Overall, I am happy with my truck from PM. They are on top of it with customer service and negotiating. I am thankful they let me do as much thorough inspecting for the truck and let me make a decision without pressuring me. They do have repeating customers, and I will be checking their inventory again after I hit the maximum miles on this truck!

I'm glad that while on my break I seen this car at PM Auto. Been car shopping for a while and glad…read morethat I took the chance to walk across the street to check out this Acura TSX. Brought the car October 2024 and still runs n drive like it's brand new. Definitely come check PM Auto in Wilmington they have legit cars and are family friendly. Thanks for Edgar and Alicia for the easy process.

These guys were amazing! I went there all the way from Topanga canyon to see one particular car,…read moreand when that car was not the one for me, I decided I was going to buy something from these guys no matter what. They listened to me about my budget and my needs, and they didn't try to upsell me. We got to the bottom line easily, and I simply trust them. They even did a VIN verification form for me at no extra charge. The Carfax was clean and I'm very happy with my new (used) car. I live and hour and a half away and I'd drive there again just to work with them. Thanks again everyone!

Buyers Beware! Please protect yourself and do your research before handing over your hard earned…read moremoney to these people. They do not inspect their cars properly. They buy their vehicles from auctions so who really knows the true condition of the vehicle. They sold me a car with a bad transmission and would not even meet me in the middle when it came to remedy the situation. Go somewhere reputable and trustworthy. Don't make the same mistake I did!

Wide variety of cars, great deals and excellent customer service. The owner is very accessible and…read morehelps you throughout the process.

Great Dealer! Hugo and Martin were awesome they were patient and did not pressure you to buy. We…read moreclosed on a 2004 toyota Camry with low miles and great interior. He has some decent cars at fair prices and financing. I would definitely recommend this place for your used car needs..

Terrible. Do not buy anything from this guy. If you are looking for a car, buy from anywhere but…read morehere. When I bought a car from him, he assured him that "this coming Saturday" he would personally walk into a DMV office to get the title transferred to my name. He further assured me "within 2 to 3 weeks" I would have my title and plates, after 3 weeks he didn't answer phones anymore and I reported him to DMV/investigator and I got title and license plate registration after a year! As soon as he gets your cash he doesn't care anymore !

I really wish I could leave ZERO STARS!! Save your time and money!…read moreMy son got ripped off and lied to while buying his first car. They PROMISED us they would help us find insurance. We signed paperwork and gave our down-payment. We were left on our own once they took our money and when we couldn't find adequate insurance they screwed us over and kept half our down-payment - $800. We were told it was for the car registration- on a car we don't have!! Then I was patronized as I was leaving. "I'll give you $200 if you recommend me some business. " mockingly as they laughed at me. I felt so taken advantage of and embarrassed. Never again!

I've purchased two vehicles from this business and have had a great experience both times…read more No bs negotiating tactics, straight up guys to deal with. I have no problem recommending Ramirez Auto Sales to my friends and family.

From the owner: Buying a new car is a big decision, and we're here to help make the process go smoothly for you and…read moreyour family. At Ramirez Auto Sales, we take our customer experience seriously and will work with you to find the car of your dreams at a price that won't break the bank. We have a wide selection of all the top makes for you to browse, including luxury brands like Mercedes and BMW. If you take a look at our inventory and don't find exactly what you're looking for, we'll work to seek it out for you using our network of industry connections. That means you can expect exemplary customer service and a buying experience second to none when you visit us at Ramirez Auto.

UPDATE (08-11-25) Unfortunately, the car we purchased was a…read morelemon. We are glad we purchased the CCOA. They couldn't reverse our debit card receipt and will be cutting us a check tomorrow at noon (08-12-25). I will revise my review and update the star rating when we get the check and it clears when deposited into our bank account. We had an excellent experience with David at Regency Auto Sales in Wilmington. Our purchase of my husband's car went very smoothly, and we were offered a Contract Cancellation Option Agreement, which is something we were aware all dealerships are required to offer. If after you purchase the car and have it inspected by your personal mechanic, if there's something wrong with the car, you have 48 hours to return the car and cancel the purchase. This company has an A+ rating by the better business bureau. I would highly recommend this company for your used car purchases. Don't let appearance of the lot fool you.

Worst experience. I should have listened to the reviews…read more I was texting with German about a 2012 Mercedes-Benz CLS 550 and had confirmed with him that I could take the vehicle to a mechanic of my choice for a pre-purchase inspection (PPI) before purchasing it. I made an appointment with my mechanic and traveled all the way from San Francisco to the dealership. When I arrived, I waited over 30 minutes without hearing from him. He eventually messaged me saying that they had started the CLS 550 and it was smoking, and that they were sending it to their mechanic. Since I had traveled all the way from San Francisco, I decided to give them another chance and look at a different vehicle -- a 2019 E-Class that was also at the dealership. German worked up the contract and I was ready to purchase the car, but only after having an independent mechanic inspect it. He called his boss, and they then changed their position and said I could not take the vehicle to my mechanic. I was told the reason was that "we had a bad experience with them." If they had told me beforehand that I would not be allowed to have the vehicle inspected by the mechanic of my choice, I would have never made the trip from San Francisco or scheduled an appointment with my mechanic. I was ready to buy the car. I wasn't asking them to pay for the inspection or anything unreasonable -- I simply wanted an independent PPI before handing over my money. Complete waste of my time and money. If you're buying a used car, I strongly recommend getting an independent inspection before purchasing. Based on my experience, I would not recommend this dealership.

I got my super awesome Kia Solanto here which was more than in great condition! I needed this…read morevehicle because I drive back and fourth from Marina del Rey to La Quinta. I love this vehicle; I was approached by two professional salesman Ulises and his son Ethan! Their light shine bright.

Ulises and his entire family were a blessing to meet and work with! So thankful to God for granting…read moreus the opportunity of buying a car from them. From the moment we walked in, they were friendly and not overbearing. We'd recommend everyone we know to buy a vehicle from these folks. Without any reservations. Their business is upright and they genuinely care for people. Go on! Visit their location. I promise you won't regret it!

Amazing sales man gives great deals ,helped me out get my dream car off the lot thanks a lot !!read more

I purchased my vehicle from them end of 12/2025. When I purchased they sold me a warranty for a…read moreyear and told me if anything goes wrong, bring it back and our mechanic will check it and the warranty will cover it. Three months later, a couple of weeks ago, the engine light comes on. I contact Jose and he tells me to call the warranty company. I call the warranty company and they say take it to the dealer to do a diagnostic check and start a claim. I let Jose know but he tells me to call his brother Leo, who also was there when I bought the car. Leo keeps telling me to take it to any mechanic and they can start a claim. I take it to one mechanic, he said he's dealt with Protective and doesn't want to deal with them and didn't think any other mechanic would either. He told me go to the dealer that sold you the car, he hasn't even looked at my car, just refused. I took it to another mechanic to get a diagnosis check to see if the issue is even covered because I needed my car fixed and was going to just do it myself. When the mechanic checked it, he said the boot was taped instead of replaced. He said that is very dangerous, he could not believe they sold a car like that. He said the part is only $80 and a quick fix but he told me go back to the dealer, he needs to fix this for free because he should've never sold the car like that, it should've been repaired first. At this point, Jose and Leo do not respond to my texts or call. I contacted the warranty company but they're saying they can't get involved in issues between the dealer and buyer. These guys are not honest and will tell you whatever you want to hear to make sure you buy a car. I do not recommend buying from them.