Got a pre approved for a new auto loan. It was our first time going through a credit union so we…read moredidn't know what to expect. Coming from a big bank to a credit union was perfect for us. Victor Zeledon went above and beyond to make sure everything was handled and me and my wife were completely satisfied. This is the day, this is the day that the Lord has made. I will rejoice and be glad in it. This is the day this is the day that the Lord has made! So happy!

Service is great and if you have a little downtime and craving a cuppa coffee, they have that as…read morewell

Good family business. Honest and upfront. I have gone through manufacture dealerships before, this…read moreis my first time going through a used dealership. Edgar and Alicia made trading in my car for a truck the easiest car buying experience I've had. No games, headaches, or random add ons. We both negotiated to what would benefit both parties, and they matched other dealership prices for the trade in. They allowed the truck to be taken to my mechanic for a detailed and lengthy pre-sale vehicle inspection. The truck was cleaned and detailed, but not in perfect condition (as expected for a vehicle with high miles)... but after doing my homework and speaking to my mechanic, the parts that were missing/needed repair were very minor things and cosmetic. The engine, frame, transmission, and guts of the truck were in great condition, which is what I prioritized. Overall, I am happy with my truck from PM. They are on top of it with customer service and negotiating. I am thankful they let me do as much thorough inspecting for the truck and let me make a decision without pressuring me. They do have repeating customers, and I will be checking their inventory again after I hit the maximum miles on this truck!

Just purchased a second car from PM Auto Sales and I must say I am always greeted with great…read moreservice from Edgar. He made signing the contract fast and efficient. Edgar made sure we were satisfied with the terms of the contract before walking out with our car.

I purchased a new vehicle on Monday night. I had been working with the Pentagon Federal Credit…read moreUnion and their buying service through TrueCar. I followed all the instructions but somehow TrueCar was unable to verify that I used their services through the Pentagon buying service. The loan was approved at 75 basis point higher. I searched for other lenders with competitive rates and found Logix. I completed an application about one in the morning. My loan was approved immediately. The next morning I called their office and spoke to Robert Rincon. He verified my identification and he asked me a series of questions and requested some documents. He said he would take about an hour to process the application. He called me back later in the morning and said I could pick up the check in Pasadena in the afternoon. I stopped by the next afternoon to pick up the check. The branch doesn't have a parking lot. There is one hour meter parking on Lake. Every spot on the street was taken. I noticed on the other side of the street about a half a block away there were a few fifteen minutes parking spots. I selected a spot and walked to the branch. I was in and out in less than five minute. The branch is open full days during the week and a half a day on Saturday.

UPDATE: Logix emailed me today to say the dispute has finally been closed in my favor…read more It only took nine months, multiple calls to customer service, two trips to my branch to complain, repeated explanations of the same obvious $100 overcharge, and eventually a public review. So yes, Logix ultimately agreed that the charge was wrong. That does not change how poorly the dispute was handled or how much time and effort it took to get a basic problem resolved. By the time they finally fixed it, I had already closed my accounts and moved my banking elsewhere.

Desi @ the Lomita Branch is probably the best teller I ever had the opportunity to talk to…read more She helped me with a money market account transfer. She explained to me how the savings account was not as effective as the money market. I was very pleased. I started earning right away. I give Desi 100% customer satisfaction. Robert ichikawa 310-351-3150

Ivette P, the relationship manager, is customer service excellence "period". The Lomita location…read morehas a "customer first" energy in everything they do. The staff is the best. Since September 2025 we have enjoyed banking with the ease of doing business with a senior citizen who is old school orientated. The money saved using the products SBCU provides is amazing. Even when stopping by the PCH main office, the quality of customer service was maintained with a "yes we can" and a smile. Been to most of the big financial institutions here in the South Bay, NONE can compare. Just visit them, "period".

I had a great experience with AutoLux! I recently bought a car from them and I'm really happy with…read moreeverything. The whole process was easy and smooth, everyone was friendly, helpful, and answered all of my questions without any pressure. I absolutely love my new car and I'm very happy with my purchase. Thank you AutoLux for making the whole experience so easy! Definitely recommend them if you're looking for a car!

Excellent experience! The team at AutoLux Sales and Leasing was professional, friendly, and very…read morehelpful throughout the entire process. Everything was smooth, clear, and easy from start to finish. Great customer service and a pleasure to work with. Highly recommend!

Fast and easy. Eric was very polite. I have heard about this company the whole time and it actually…read moreworks very efficient and simple

The service was excellent--fast, attentive, and professional. Everything met my expectations. I…read morewould definitely come back again if I have the opportunity.

Lus Maria Rubira Personally excellent customer service "The…read morestaff is so amazing I'm really grateful for the positive experience with excellent service. I got exactly what I wanted. Gardena Branch

Great place to do business! As soon as you walk in, you are warmly welcomed by the security guard,…read morewho is always so helpful. We especially like and appreciate Kimberly. She is knowledgeable, patient and friendly. There is plenty of parking in the shopping center and they are open Monday through Saturday.

Thank you Patricia for following up on my yelp Review from my so so experience from 8/15. I'm glad…read morethat Noemy the teller will receive acknowledgement for managing a long line and that you value my suggestions for making the customer experience better in the future. I appreciate your and the teams efforts.

I remember Rodrigo Estrada from my previous experiences at this branch. He was always professional,…read morerespectful, and made sure members were taken care of. I haven't seen him at this location recently, and the difference in service is noticeable. Southland needs to seriously address what's happening at the Downey branch.

Great customer service! They take time to listen and understand instead of rushing you through like…read morea robot.

Do not make a mobile deposit. Orange County credit union will hold your funds until your auto…read morepayments go through then they will charge you $30. It is completely intentional. It is a horrible practice. It is absolute cheating. They work very hard at trying to steal these fees from your account. They play dirty to do it and it is sad for the people who bank here. Pissed Off. sick to death of it. They will do it every time you make a mobile deposit. After five years of making 1/3 of the check available they make zero available until they can bounce your account. Shame on you.

I drove all the way to Torrance from Santa Monica, sat in traffic because to waste my time. Evelyn…read morethe representative I think was the name had me upload my pay stubs I did that about 3-4 hours prior to my appointment time. I even told her I do NOT have bank statements my job doesn't offer direct deposit. Only for her to call me 20 minutes before my asking for my pay stubs. Which I already uploaded! I get to the office as I am walking up Heather calls me and tells me they need my banks statements the pay stub I uploaded won't suffice 8 minutes BEFORE my appointment after I sat in traffic and waste my time and gas coming to this office. They could have called me ahead of time before I wasted the drive and gas! They had more than enough time to review my pay stub, I even told Evelyn I DO NOT have bank statements. So why are you telling me 8 minutes before my appointment I need them. Not a good experience, horrible communication. They had no sympathy for my concerns! Do not recommend THIS Lendmark establishment

I left work early to get all my documents because they said I was approved for a certain amount,…read moreonly to find out they wont approve me, even though I provided accurate proof of income. Stay away.