I got married on February 25, 2023 here.
I'll start with the PROS and then move on to the juicy CONS.
The venue is beautiful, and if you choose the package to have the whole venue, it's a lot of space, plus the outdoor patio - so that gets one star. Our wedding was for 200 people, and they do have a working list of vendors they work with, so you don't have to get insurance or TABC or other docs. The venue was also clean, and they have a spacious bridal suite and other rooms to use for cocktail hour. Plus, the park across the street makes for beautiful photos - so add another star.
Now the CONS. We didn't have a designated sales person, as we had went to one of their open houses and decided to put a deposit down by calling them the next day. I will have to say, emails sometimes gets ignored, and not responded to, unless you call them to follow up. There really isn't follow up in the months leading up to the wedding, we actually emailed and called to set up a meeting with the Day-Of Coordinator. There was an initial meeting where the day-of coordinator wasn't even there, and instead was led by their administrative assistant, which is fine as long as all the information was relayed.
Finally, we had to ask and set up a meeting with the day-of coordinator, Courtney a week before our wedding. This is where I found myself repeating a lot of stuff I already told the admin assistant. I just feel the communication wasn't there with their team. This meeting was where we discussed vendor arrival times, placement of tables, cocktail tables, our entire wedding timeline from bridal party entrances to our grand exit, with sparklers, to which Courtney said she would arrange since she has done it before.
THE DAY OF THE WEDDING: I feel like I had an AWESOME bridal party who knew what they needed to do, as well as knowing our wedding timeline to the tee. My photographer, who has done a lot of weddings, also knew what needed to be done, and how to push the timeline along. Our Day-Of coordinator didn't do anything.....she was in the office majority of the time. As we gear up for our timeline, she was no where to be seen. She didn't gear up the bridal party to let us know it's time for our entrances, to when the speeches need to be done, nothing. I think the biggest disappointment was where we told her the bride/groom want 1 last private dance together, and meanwhile all guests need to be ushered outside for the grand exit with sparklers. My BRIDAL PARTY and PHOTOGRAPHER ushered the guests outside, and we had no assistance with the grand exit. We had no help and due to time restraints, no one could locate the sparklers (which was in the bridal suite), and we ended up with a totally different exit. Courtney didn't come to ask us about the sparklers when she knew we wanted a sparkler exit, and she wasn't even there to facilitate the exit, our best man did. But as soon as everything was done, she appeared out of nowhere to help start cleaning up and making sure vendors took their stuff home.
I feel like expectations were not met in regards to the coordination of our timeline. Don't tell us you will coordinate things, and then sit in your office all night. It's like we didn't even have a day of coordinator at all. If you choose to go with this venue, I will advise you to GET YOUR OWN WEDDING COORDINATOR. read more