Avoid this practice if possible as it will be a complete waste of time and money. I was a patient…read morehere, as well as my children, for the past 24 yrs. Since the pandemic this place doesn't really help anyone. The nurses are rude, they think they know it but are not using tablets or iPads so have no real knowledge of why a patient is there or any prior medical history. With it being 2023 why is a nurse still using a paper copy while doing assessment? Especially when patients are completing the same documents online in the Mychart? I'm hoping that this facility sends out a survey so I can share with management but I have a feeling Rush doesn't monitor patient satisfaction surveys with this facility.

The other reviews are correct. This place is a joke. I finally was able to transfer to a different…read moreprimary care doctor so am comfortable writing this review, but it's been a long time coming. In the two years I was with this place, I've had the following experiences: -My husband called because I was having severe, acute symptoms and said I needed to be seen right away. They told us to come in in an hour. When we arrived, they told us that the appointment was actually the next day and I needed to come back. I was hysterical by this point. They finally agreed to squeeze me in, with great reluctance. -The office allegedly trains residents. I shudder to think of the experience those residents are getting and I fear for their future patients. This means that every interaction you have in the exam rooms - naked, sometimes - is being viewed on a camera, and listened to on a microphone, by a doctor in another room. I was asked to sign a consent form for this a YEAR after starting. Before that, I was being illegally viewed/listened to. I didn't sign the consent form to be taped, but I still had to be viewed/listened to remotely. And several times, after I'd explained my problem to the resident, she had to call in an attending who would then ask me all the same questions....even though he'd been watching and listening on the spy cam. -One of the residents - a person with a doctoral degree, remember - was so inept at refilling my medication (refilling, not even a new prescription) that she first sent it to the wrong pharmacy and then, instead of giving me a 90-day supply of 200 milligrams of Drug A, she gave me a 30-day supply of 100 milligrams and then a second 30-day supply of 100 milligrams. "Just take one from each bottle." NOPE. -I have several chronic conditions and was regularly told that I should come back in four or six weeks for a follow-up visit. When I attempted to schedule these, I was always - 100% of the time - told that "we don't have the residents' schedules yet" and so I would placed on a "waiting list." Okay, 1. They're residents in clinical training seeing patients that need follow-up. Solve your problem. 2. What a waiting list means to this office is quite different than what it means to you and me. It doesn't mean that I'd be added to a waiting list for a specific spot. It means that they would call me when they had the schedule available. By the way, they ACTUALLY called me 2 out of the 5 times I was on the "waiting list." That's a 40% success rate for something as easy as a phone call. It's also a miserably failing grade. -A relative of mine also visited here, just the once, and told the doctor she was suffering from anxiety and depression. It was near the holidays and she hates the holidays. The doctor recommended she go to group therapy, and when she rejected that, told her, "Well, you can always come in and talk to me, like if you see something red and it reminds you of Christmas and that is upsetting to you." WHAT. When she mentioned that a previous practice had been much more easily able to refer patients for labs, x-rays, etc. with same-day service, this doctor said, "They spoil their patients." Yeah, with timely access to healthcare? Those fiends! -Once, while I was standing at the desk discussing the "waiting list" with a receptionist, another receptionist picked up the phone right in front of me and said, "Mrs. Olsen-Smith is here for her IUD." I changed the name here, of course, but it's a relatively uncommon name and I KNOW a Mrs. Olsen-Smith. Now, perhaps, I know what form of birth control she uses. -Another time, when I was being weighed, the nurse checked my weight and then yelled the number down a long hallway to another staff person. Bite me, dude. Also, they measured my height about half the times I came in. I'm 42....too old to grow, too young to shrink. What's the purpose? On top of that, the front-desk staff are not only stupid but rude. The doctors don't seem to care. The nurses are mean. The only decent human being there is the practice manager, Maureen, but I don't understand why she hasn't fired the entire staff. Run far, far away from these incompetent jerks.

Dr. Rubinstein is an amazing Doctor he really is a great listener and really cares about his…read morepatients.

From the owner: Fox Valley Medical Associates is a family-oriented healthcare provider located in Aurora, IL,…read morededicated to nurturing your well-being through a committed team of doctors and support staff. We empower patients by equipping them with the knowledge and resources they need to make informed health choices. With a focus on exceptional care for all ages, we promote health and manage challenges in a welcoming environment.

I have been with Dr. Kurka for about 4 years now, and I absolutely love her. She is very…read morecomfortable yet professional. She makes you the center of all of your medical decisions and really is by far the best physician someone could ask for. If you're looking for a new doc seriously consider her! She is amazing! And wait time in either of her offices (oswego and aurora) is always short.

I normally give a good review so it takes a lot for me to give a bad review and I am telling you I…read morewouldn't send an animal to get care here that was going to die let alone a family pet or a family member. This Hospital is an example of a failure and a breakdown of leadership. There are so many incompetent people that work here that the few bright talented ones get drownded out by the terrible attitudes lack of knowledge and professionalism given by the nurses and the nurse practitioners and some of the texts that work there each time I have been to this hospital I have had hours and hours in the waiting room sometimes up to four hours in the waiting room I've set back waiting to get care for hours the nurses are so incredibly lazy here they do not want to do their job they are combative they will argue and they will kick you out before they will help you this is the truth to hear there are more paid armed security guards there than there are doctors why do they have more security guards than they have doctors if this is a hospital and they are there to help people they have security guards there because their care is so terrible that people get upset and they end up getting thrown out into the parking lot here at this hospital so don't send anybody here unless you want your loved one to die because that's what will happen people will die here at this hospital I'm sure the death rates here are higher than any other Hospital in the area this hospital is terrible this is the worst Hospital worse than any Hospital in Chicago in anywhere I've ever been this is D worst hospital and my life I have ever been to do not come to this hospital it is truly a hell hole

An immediate family member in her early 30s had a prolonged and serious digestive illness last…read moremonth that eventually required a colonoscopy to determine if she has IBS / IBD or other digestive issues / diseases like Crohn's, celiac disease, gluten allergies. To get into see a GI doctor, it took TWO weeks (and that was because another patient happened to cancel), meanwhile she is having major digestive issues and cannot go to work or even leave the house. This is the "great" American healthcare system as portrayed by Advocate Dreyer. Eventually, she was able to get in at Copley and seen by the GI doctor who was thorough in taking notes on symptoms, decided to test for several things, (prescribed medicine that doesn't seem to help much, however), and scheduled the colonoscopy for the end of the week at Sequoia. (That was fairly prompt scheduling, I admit, but truly, the ONLY efficient thing to happen in two months.) Yet, as of today, she is almost TWO WEEKS waiting for the results of the colonoscopy, when she told her she'd have the results within five days of that procedure. She is feeling somewhat better, yet still combating GI problems in her daily routine, losing weigh, not able to fully return to work, even while following a strict BRAT diet. The office reply has been "we are waiting for the results; the biopsies were sent way for testing." She continues to call and/or MyChart every day and has yet to hear directly from the doctor or a department nurse. No accountability from the GI office. This non-communicative and sluggish pace is unacceptable, and can be an earth-shattering domino effect for someone who has to work to pay the bills (doesn't have much savings or a partner to rely on financially) and needs to work to keep insurance, yet is struggling to keep their body functioning in daily life. Advocate Dreyer, like many corporate machines, seems to be ingrained in the problematic and unethical "for profit" way to treat. The lack of accountability for post-visit communication and/or ability to get an appointment to see a specialist is HORRIBLE. Patients have to be their own "advocates" in this monetizing, overworked, substandard system. There are many hard working, smart nurses, doctors, and staff members at Dreyer, I am sure, but a for-profit system really only works for those at the very top, not the actual patient who desperately needs to be seen and treated, and not for the overworked nurses, doctors, employees.

Oddly suggested for labs every 3 months even though there was no out of the ordinary health…read moreconditions aside from hypertension which was already being managed. He said it was necessary and of course never forgot to charge my insurance and myself for the out of pocket costnew . When I moved doctors, my doctor said as long as my blood pressure was under control (It was) there was no need for labs besides the once a year visit. Would NOT recommend this practice as it seems he likes to take advantage of the hispanic community. Also really sad that the only good comment if from his own receptionist. Katia G. works for him and sad she felt the need to comment a fake, positive review on behalf of him and his staff. His staff is NOT kind. They have an attitude and act like they run the place for basic questions. I highly highly would recommend finding someone else for your PCP. Not only will the staff treat you awfully, but he runs tests that seemed unwarranted.

Quality care!! Dr Lopez is amazing and caring. His staff is great. He is a Family practice…read morephysician, so my whole family gets seen at one place

Dr. Milani takes all the time you need, I never feel rushed. He makes sure you understand the…read moreproblem and what your options are going forward. Appointments are always on time. I have never had to wait in reception or the exam room for more then a couple of minutes. Dr. Milani and the entire staff are friendly and knowledgeable. I tried many area doctors before I found one I liked and trusted. I have been with Dr. Milani for over 10 years. I continually recommended him to friends, and will continue to urge others who are looking for a caring doctor to make an appointment with him.

Had the worst physician experience ever here. My doctor missed two appointments in a row with me…read more When I complained, he sent me a letter stating he would no longer see me because I wasn't taking my meds. I take my meds like I am supposed to and have been for years. So either he sent the letter because he was upset that I filed a complaint or he really does not know how I am supposed to be taking my meds ... although we go over that at every visit. My experience has been that he (Dr. Milani) is not trustworthy or reliable. I feel betrayed. I am going to scrub rush-copley altogether and go with dreyer.

Dr. Harding is a life saver (literally)!! This is the doctor that spends the extra time with you to…read morego over every little detail of whatever illness you're dealing with. She is beyond educated with a network of resources. I truly don't know where my family would be without this woman. If you have had chronic illness this is the Doctor Who will find you the correct diagnosis.

Can I give more than 5 stars? I'm serious!…read more Dr. Harding is amazing. In my 40+ years alive and going to Doctors, I've never been to anyone like Dr. Harding. Usually I avoid the Dr., but I am happy to go see her. To start, she is like Dr. House, from that old TV show. She walked in and seemed to already know what was going on from me....and not from my chart. She is very intelligent and knowledgeable about anything Biology, and does a lot more than Western Medicine. Here's what you want to know. The minute I left I was thinking of all my friends and family that I want to have see Dr. Harding. She spends a lot of time with you to discover everything bothering you. When she is done, she will have many recommendations for you. It may be vitamin and health related, and not just a prescription. Note: plan on going on a day when you have plenty of time. I was with her over 3 hours. If you can't wait that long, take the day off. If that doesn't work, you can go to another Dr that will have you in and out in minutes, along with a new prescription.