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    Rush-Copley Primary Care

    2.3 (3 reviews)

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    Rush-Copley Family Practice Center

    Rush-Copley Family Practice Center

    (4 reviews)

    Avoid this practice if possible as it will be a complete waste of time and money. I was a patient…read morehere, as well as my children, for the past 24 yrs. Since the pandemic this place doesn't really help anyone. The nurses are rude, they think they know it but are not using tablets or iPads so have no real knowledge of why a patient is there or any prior medical history. With it being 2023 why is a nurse still using a paper copy while doing assessment? Especially when patients are completing the same documents online in the Mychart? I'm hoping that this facility sends out a survey so I can share with management but I have a feeling Rush doesn't monitor patient satisfaction surveys with this facility.

    The other reviews are correct. This place is a joke. I finally was able to transfer to a different…read moreprimary care doctor so am comfortable writing this review, but it's been a long time coming. In the two years I was with this place, I've had the following experiences: -My husband called because I was having severe, acute symptoms and said I needed to be seen right away. They told us to come in in an hour. When we arrived, they told us that the appointment was actually the next day and I needed to come back. I was hysterical by this point. They finally agreed to squeeze me in, with great reluctance. -The office allegedly trains residents. I shudder to think of the experience those residents are getting and I fear for their future patients. This means that every interaction you have in the exam rooms - naked, sometimes - is being viewed on a camera, and listened to on a microphone, by a doctor in another room. I was asked to sign a consent form for this a YEAR after starting. Before that, I was being illegally viewed/listened to. I didn't sign the consent form to be taped, but I still had to be viewed/listened to remotely. And several times, after I'd explained my problem to the resident, she had to call in an attending who would then ask me all the same questions....even though he'd been watching and listening on the spy cam. -One of the residents - a person with a doctoral degree, remember - was so inept at refilling my medication (refilling, not even a new prescription) that she first sent it to the wrong pharmacy and then, instead of giving me a 90-day supply of 200 milligrams of Drug A, she gave me a 30-day supply of 100 milligrams and then a second 30-day supply of 100 milligrams. "Just take one from each bottle." NOPE. -I have several chronic conditions and was regularly told that I should come back in four or six weeks for a follow-up visit. When I attempted to schedule these, I was always - 100% of the time - told that "we don't have the residents' schedules yet" and so I would placed on a "waiting list." Okay, 1. They're residents in clinical training seeing patients that need follow-up. Solve your problem. 2. What a waiting list means to this office is quite different than what it means to you and me. It doesn't mean that I'd be added to a waiting list for a specific spot. It means that they would call me when they had the schedule available. By the way, they ACTUALLY called me 2 out of the 5 times I was on the "waiting list." That's a 40% success rate for something as easy as a phone call. It's also a miserably failing grade. -A relative of mine also visited here, just the once, and told the doctor she was suffering from anxiety and depression. It was near the holidays and she hates the holidays. The doctor recommended she go to group therapy, and when she rejected that, told her, "Well, you can always come in and talk to me, like if you see something red and it reminds you of Christmas and that is upsetting to you." WHAT. When she mentioned that a previous practice had been much more easily able to refer patients for labs, x-rays, etc. with same-day service, this doctor said, "They spoil their patients." Yeah, with timely access to healthcare? Those fiends! -Once, while I was standing at the desk discussing the "waiting list" with a receptionist, another receptionist picked up the phone right in front of me and said, "Mrs. Olsen-Smith is here for her IUD." I changed the name here, of course, but it's a relatively uncommon name and I KNOW a Mrs. Olsen-Smith. Now, perhaps, I know what form of birth control she uses. -Another time, when I was being weighed, the nurse checked my weight and then yelled the number down a long hallway to another staff person. Bite me, dude. Also, they measured my height about half the times I came in. I'm 42....too old to grow, too young to shrink. What's the purpose? On top of that, the front-desk staff are not only stupid but rude. The doctors don't seem to care. The nurses are mean. The only decent human being there is the practice manager, Maureen, but I don't understand why she hasn't fired the entire staff. Run far, far away from these incompetent jerks.

    Gregory Milani,MD

    Gregory Milani,MD

    (4 reviews)

    Seriously I would not recommend Dr Milani to anyone. He has misdiagosed me twice now, shame on me…read morefor staying with him. You have to beg for him to run bloodtests to see where levels are. I knew something was off when I went to see him, he tried to brush it off as natural aging.. I'm 40! As he was putting in my symptoms on the computer the computer told him to check vitamin levels, he wasn't sure that would be it, but I said to include it. Sure enough I was extremely low in multiple vitamins. Had I not insisted things would have gotten extremely serious. Please do not waste your time or money with Dr Milani. Front Office staff is horrible they didn't take you serious. The nursing staff is fabulous! They only good thing about this office

    This doctor accused me of selling my vicodin on the street when it didn't show up in a urine test…read moreafter researching on the NIH web site, I found several reasonswhy the urine test was not valid fot my circumstances. That's what happens when you get a doctor who is not educated in an area in which he attempts to practice. I've taken vicodin on an as needed basis for advanced osteoarthritis, for eight years. When I moved, I found this guy and I even asked if he would feel comfortable prescribing it. He said sure, and then threw me out of his practice when he could not manage my meds after all. I suspect the real reason is, he started missing appts with me, without giving 24 hours notice. I complained, and the same day, he had someone from his office call and tell me not to come back. Very irresponsible and unprofessional: two characteristics you don't want in a doctor!

    Maternal Fetal Medicine

    Maternal Fetal Medicine

    (2 reviews)

    The reason I ended up needing to come here is not as fun as I would have liked. I had preeclampsia…read more The front staff is short, but they are accommodating. They try their best to be flexible

    I was referred to MFM by my midwife group due to being pregnant and of "advanced maternal age"…read more(::chuckle::). I wasn't worried, though, since I'm healthy and congenital defects don't run in either mine nor Baby Daddy's family. Some of the staff seem slow to warm up, which I didn't quite expect. However, they all ended up being nice and eventually most were personable. Nurse Bonnie was pretty great. I like that they ask the patient if they feel safe at home, and if they have supports in place. I didn't get into the ultrasound room until 50 minutes after my scheduled appointment. Plan accordingly! My nearly-21-week Level 2 ultrasound went pretty well, though I was disappointed in their lack of follow-up about a particular degenerating fibroid that gave me excruciating pain 1.5 weeks prior. That didn't seem to be on their radar, and when I asked about comparing size from my last ultrasounds, the tech laughed at me and blew me off more or less, stating that "the size isn't going to change in a week." (Really?! Interesting "assessment" on her part when it was so inflamed it was felt as a distinct lump on my groin, and now it's not!) She gave me some pictures of Baby, but none of them are great shots. Baby wasn't super active, either, so not like s/he wasn't cooperating. I was really looking forward to this sonogram and getting new pictures. As for Baby: they couldn't get a complete view of his/her heart despite my even moving to different positions, so are having me follow up with a pediatric cardiologist in about a week. I'm glad they're "on it," and didn't put any unnecessary fear into me. At the moment I have mixed feelings about my MFM experience. I have two more appointments in the next 5 weeks, and will update accordingly.

    Nadkarni Nitin, MD

    Nadkarni Nitin, MD

    (2 reviews)

    My Father was admitted to St Joe's after symptoms of a mild…read morestroke and 2 seizures. After a very exhausting ( almost 1 week) stay, we were still waiting on Dr Nadkarni for 3 days to be the final one to release him. Every Dr that came EVERY visit said my Dad looked great and asked why he was in the icu. There was a lot of confusion on his diagnosis. They finally moved him to the neuro step down room after the 5th day. We kept getting promised Dr Nadkarni and the neuro team would meet and come discuss everything. And, get him released. It's not fair to the patient or family not having realistic expectations. Look at this Drs other reviews. St Joe's has signs everywhere about 11am discharge...good luck! Less than 2 days after he was released he had a heart attack!!!!! Back to the hospital.

    I take recommendations from my family doc quite seriously! She's cool and does not steer us wrong…read more This time though... I'm not sure I have the words, so I will simply provide the facts. I called to schedule an appointment with Dr. Nadkarni due to some nerve issues in my leg. It had been going on for a couple of months and my family doc was stumped because it didn't seem to be what she thought it was originally. When the lady who answered the phone at Nadkarni's office gave the available dates they were 4 weeks out! I scheduled and waited. I had a 4:30 appointment and made sure to arrive at 4:15 knowing I would need to fill out new patient paperwork. When I arrived for my appointment, I filled out the necessary paperwork and waited for 45 minutes. I was then called back for my pre-visit work up for vitals and such. That took about 10 minutes and the nurse politely told me to wait in the room until the doctor came in to speak with me. At this point it was 5:30. I proceeded to check my email for work. After a while, I need to use the restroom. I opened the door to the patient examine room that I was in and looked around. It was silent and I did not see anyone. I ventured a few doors down before I finally found a restroom. When I was finished I walked a little further down the hall feeling a bit concerned that it was now 6:15 and I did not see or hear anyone else in the office. After a few moments I finally found another desk with people talking. I returned to my examine room and left the door opened. I went back to checking my email and 30 minutes later the nurse walked by. Upon seeing my door open she asked, "Has the doctor peeked in?" I responded no, and she left again. It was another 30 minutes (now 7:00 for those keeping track) before the doctor finally came in to see me. He did apologize for my wait, but without an explanation I was pretty put off. During my examine he asked me 3 times if I had diabetes. I clearly responded no and stated that my medical history show that I don't have it either. After asking once and getting a negative response I thought he might move on to another line of questioning. He set me up to get an MRI and the lady at the front desk told me that she would call me once my insurance had approved it. A couple weeks went by and I had not heard back from the office. We were on our way out of the country on vacation, so I opted to wait until we returned to call them. When we returned (it's been 3 weeks now) I called (on Monday) and was told by a different lady that she would follow up and call me back in an hour (this was at 9am). At 4pm she called back stating that they were still waiting on my insurance. That Thursday I contacted my insurance who told me that they just received the request on Monday and it was approved that day. The doctor's office didn't call me until the following Monday to give me the approval code. When I attempted to go in for my MRI they almost wouldn't do it stating that they needed a request form. I let them know that the doctor's office would not give me a form and they told me that the code would be fine. The staff doing the MRI had to call and request an approval form from the insurance since the doctor's office wouldn't give it to them. I took my results to a new doctor needless to say. I need back surgery. I still don't have diabetes...

    Rush-Copley Primary Care - physicians - Updated May 2026

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