I had a 1:00pm appointment to meet with Dr Houlahan for the first time, which I was squeezing into…read moremy lunch hour. With it being a new patient meeting, I arrived the customary 10 minutes early to answer any questions or fill out any necessary paperwork. After a very short wait, I was seen by... someone. A male -- a nurse, perhaps? -- and they were fine. I never remember what the various blood pressure readings mean and he was friendly enough to explain the results for me. I was told the doctor was currently seeing another patient, but I was next. I wait and thumb through a TV Guide I brought in from the waiting room. I wait. I wait some more. At 1:38pm, after reading through all the previews of the new upcoming Fall shows on TV, I finally had to give because I was already going to be late returning to work. In a way, this review is not necessarily indicative of Dr Houlahan's knowledge or ability -- he could be the greatest doctor in the world -- but I will never know because leaving a patient waiting for nearly 40 minutes without having someone -- anyone -- check in with a status is unacceptable in my books. I've always had good luck at the Dreyer Medical Clinic until today, so this review is not a reflection on it (my wife, who sees a different doctor in the same office (Dr. Jennifer Crane) absolutely LOVES her!), so take it for what you will. I understand doctors get busy, but it is extremely disappointing and frustrating when you schedule an appointment -- one that will probably take 20 minutes -- weeks in advance and wait for twice as long as your appointment will probably take without being seen or checked up on. Bad form.

Hasn't Dr Bell been gone from Dreyer Oswego for a few years now? Why is he still on your list? He…read morewas an excellent physician, and a pleasure to work with.

Staff is friendly. If a line gets backed up at one area for check in another area that doesn't…read morehandle check in for the original one will take people which is great. Lab takes appointments. I'm greater when I come in. Some doctors are easier to get quick appointments with than others.

Somehow I got a text saying I had an appointment with a doctor I'd never heard of. I called to find…read moreout what's going on and got transferred twice to someone who could cancel the appointment 20 minutes on hold. Never got to talk to someone

She takes the time to listen and address issues I didn't even know I had! I feel a lot better,…read morementally and physically because she is my doctor. I appreciate her opinion and if she isn't sure about something (hey we're all human!) she'll get back to me promptly with an answer. Her office could use an update but it's definitely worth it!

She's been my doctor since 2014. She's so approachable and makes you feel so comfortable. You…read morenever feel rushed during your appointment and her nurse Bridget is awesome as well. I am so thankful for the both of them. I also love that their offices uses "mychart" so I have easy access to my test results; scheduling an appointment and even emailing the doctor.

Just called to try to make an appt to see the dr. Right in the middle of explaining my symptoms, i…read morewas interrupted with the word "ER" by the receptionist. At first i thought she was speaking to someone else, i said, "Hello"? She replied, " yes I'm here, if you're having trouble breathing, you'll have to go to the ER, I have nothing avail until Monday." I responded, "But the ER won't refill my Symbacort." She again repeated herself saying that she has nothing avail until Monday. This woman is RUDE beyond measure, not the first-time I've encountered her poor attitude and rude behavior. The office is dirty and the staff is flat out nasty. Boy do I miss Dr. Patel!! I will be finding different health care for myself and family. Too bad, I WAS a very happy a patient here for 14yrs.

I was dropped as a patient of 8 years with no explanation because dr Morgan got upset that I asked…read morea question about his diagnosis. He asked me if I had my medical degree and told me my question was "the stupidest thing I've ever heard". I was very upset because I have a disease that requires a prescription when I asked what I was supposed to do they told me "you can go to urgent care". The most unprofessional I have ever been treated by doctors ever. Thanks for nothing!

This is the worst doctor's office in the area. They don't care about their patients and the…read morereceptionists are very rude. All they seem to care about is collecting money.