My husband and I are completely shocked to be the first ones posting a yelp review for Plano Golf…read moreCarts! Anyone looking to buy one needs to choose them, no question. We had SUCH a wonderful experience from start to finish with our customized refurbished golf cart. The owner has done such a fabulous job creating a shop that runs on integrity and transparency. Mike is an incredible asset to have, with such knowledge in the business!! To be quite honest, Mike is the main reason we opted to go with Plano Golf Carts over a well-known, bigger, local competitor. The local competitor was going to be cheaper in the end... but we truly could not tell you how different our experience was at each place. At PGC, Mike was able to answer every question and give us perspective about each aspect of the cart customization. He even let us see firsthand, some differences between items in their workshop. Having someone like Mike who can wear both hats; sales in the front of house AND works on the projects in the back... that's amazing and made us feel so confident about the project. We knew we could trust PGC would do an honest and great job with our cart... and we were absolutely right! (The other golf cart retailer had a much different approach... sales rep in the front couldn't answer any questions with specificity; the front was organized with a nice "showroom" type layout but no real insight into how the refurb projects operate.) We are so happy with our experience at PGC and could not recommend them more. Yes we paid a little more... but the peace of mind that comes with going with a business you can trust is priceless. We would do it over again ten-fold!

When we decided to get a golf cart, I searched Google Maps & Yelp to find all the places to look,…read moreand Plano Golf Cart stood out with not only the high rating but the reviews. They had a common theme, great selection, no sales pressure, under promising and over delivering, and excellent service after the delivery. When we went in only to look around and get an idea of costs, we met Ken. He just showed us around and explained the various colors, wheels, lifts, seats, and fun options. In 45 minutes, we had determined exactly what we wanted and asked him to work up a cost. We bought it without searching anywhere else because our experience was like the previous reviews we read. Post sale - delivered to our house earlier than expected and the fit/finish is excellent. We've driven it the 5 days since and really enjoy it.

I bought a refurbished groundskeeper Club Cart from these guys and they were very helpful…read more I had strange requirements on what I wanted and they kept my number when the dumpcart came in they called me and helped keep the price in my budget. Nice guys too.

The best , what a great experience, John boy is fantastic and knows a lot and answered all…read morequestions. A nice staff all around and great prices and friendly folks . Yup we bought one great golf cart from them . Thanks .

Repaired my golf cart starting from nothing great service!…read more Took my golf cart to dfw golf cart warehouse and they didn't even work on it and it sat there for 3 months but took it here and they fixed it in a month

I arrived and was pleasantly surprised that I wasn't hassled while looking at several of the…read moretractors outside. The minute I walked in, I was greeted by the owner and helped right away. Juan was enjoying his birthday lunch but stopped everything to help me out. I purchased my tractor and had it delivered a few days later. Robert was amazing and very patient, taking the time to show me the ins and outs of the tractor and making sure I understood everything. From start to finish, everyone was friendly, helpful, and professional. I highly recommend buying a tractor from them!

excellent customer service on an engine purchase on line. Great to deal with on it and really…read moreconcerned with what I was needing to accomplish in making this sale happen. They also did a price match on one I found at a different company and then beat them. I cant say enough how well these guys treated me on the whole process. I cant wait to get this new 28hp vanguard efi engine on my 21 badboy mavrick and no longer struggle due to this weaker not commercial grade kohler 25 hp engine I settled on when get this during covid with no one having better engine options in stock.

Purchased a custom cart from Steve in 2016. The production turnaround was very fast. I noticed…read moresome of the other carts he was building and there seems to be nothing too imaginable for them to build. After the sale, I purchased some add ons and had a few minor maintenance fixes. He was extremely responsive and never made me feel guilty for asking. Unbeatable customer service. I have since referred friends and coworkers to them and they have been equally impressed. Highly recommended.

A friend of mine went to pickup his cart after being there a month. He paid for it and tried to…read morestart it and it would not start. He asked the guy to get it running but the guy said he didn't have time that there were other people in front of him. And then the guy told my friend to get it out of his way. This is so wrong!!! I was going to buy a cart from there, but now im not. I wouldn't do any business with this guy!

Journey addressed our issue with our recall and made the issue right. I appreciate the fact that…read morethey saw a problem and took care of it!

I bought my cart here back in 2020. The owner Mark has always answered my calls and and has…read morepersonally went out of his way to make sure I was taken care of, even 3 years later. His sales guy Coy just shows you what they got and you won't be pressured at all. I've returned to buy batteries which they have been kind enough to help me with and they have even made a house call for a quick repair once. Outstanding service from people I have come to trust! Great job! C. DAY MT. Vernon, Texas

this guy is a crook and a shitty business. he just lies and lies. he will tell you anything you…read morewant to hear in order to get you to buy something from him. the when you need something he will never call you back or help you. we purchased some equipment from him and he told us they worked and when we got home they were trashed. he never answers our calls and is a scammer.

From the owner: We specialize in mobile golf cart repair! We come to you and do all your upgrades and repairs on…read morelocation so your cart never has to leave your house

Unfortunately, I cannot recommend USA Carts (also operating as American Carts at the same address)…read morebased on my experience. USA Carts agreed to repair my golf cart because it was not accepting a charge. I was told the issue was the battery, and I paid approximately $1,800 for the repair, including pickup and delivery. Payment was required in full before the cart was returned. When the cart was returned, it was operational, but the battery was not fully charged. The cart worked for approximately 4.5 days, essentially running off the charge that was already in the replacement battery. It then would not accept a charge again and ultimately left me stranded, having to push the cart home with my kids. I contacted USA Carts about the issue, but they declined to pick the cart up again or further evaluate the problem. I was told, "It was running when it was dropped off." As a result, I had a second repair shop independently evaluate the same issue. The second repair professional tested the cart using a lithium charger from another cart, and the battery charged properly. Based on his testing, he determined that the charger, rather than the battery, was the issue. Based on this second professional assessment, it appears the approximately $1,800 battery replacement may have been unnecessary and that the original charging problem was misdiagnosed. I am currently working with my credit card company regarding the charge. I'm sharing this review so other customers can make an informed decision about who they choose to handle their repairs or purchases.

Great experience with American Carts! Everyone was super nice and helpful throughout the entire…read moreprocess. They let us test drive the cart, answered all of our questions, and even made a few modifications for us. On top of that, they're delivering it the same day, which is incredibly convenient. Highly recommend!