Update! Kevin contacted me, via text after reading the…read morereview, asking that I take the review down and allow him an opportunity to come back out and look at the vehicle, free of charge. Kevin shared that he was at risk of losing his job and was a lead tech, although listed as the owner. 'Management' also contacted and asked that I take the review down and offered to refund the labor. At this point (2 days later) I had already taken the vehicle to the Toyota dealer, as his 'management' advised the vehicle was complex and initially declined looking at the vehicle without another charge. Toyota Diagnosis: improper fitting and installed spark plugs. Cost: 98$ inspection- which was deducted from repair cost. Repair cost total, including one day vehicle rental, 468.79$. I reached back out to Kevin and 'Management', via text and email, three consecutive days- excluding Sunday, explaining the outcome and requesting a partial refund (spark plugs, diagnosis, and labor). I have not received a response and am now seeking civil action. Receipts attached. Again, the purpose of this review is to bring awareness.

2011 BMW 335i e93…read more Paid $1,300+ for a repair just for him to break my clip to the fuel rail, pop off the tips/tops to my brand new $1200 coil packs, left the ignition coils unplugged and said it wouldn't start. Kevin was supposed to replace my valve cover, MAF sensor, coolant hose, Fuel Sensor B, Air intake temp sensor, and Fuel regulator. This was all supposed to fix my minor misfire problem. I wasn't able to be there for the main repair bc i had work but he had called me and told me that he couldn't start the car but everything was good, and that it was bc the battery was dead/dying. Naturally i believed him bc my car had been sitting for a while, when i had went to check on the car the day after ready to jump it the car wouldn't turn over like it would before, i told him about this initially and he said that he would come back and check on his work. He never did. But upon further inspection i found several things wrong: The bottom 2 coil packs weren't in or seated properly (when taking them out the tips/tops weren't even connected) and the connector that goes to my fuel rail had been broken. These are just the things that I had noticed off rip, so only God knows how extensive the damage really is. After I noticed all of this I brought it to his attention by calling/texting him but he wouldn't respond- when usually he would answer almost right away. Today I tried contacting him again only to find out that my number had been blocked. This has ultimately been a waste of time and a huge waste of money whereas now i have to spend even more on a wiring harness or figure out how to or even IF i can solder a new connector on, buy new coil packs, etc. on top of already spending a good amount of money on a failed and botched repair. If you want my advice, the best choice is usually the hardest one.. don't look for mobile mechanics, or mechanics who don't own an actual shop or any "do-it-yourself"ers. Just take your car to an actual shop where you can get it properly and professionally looked at. You're gonna have to spend a lot of money anyways, so you might as we do it right the first time around rather than hop scotching to different mechanics and ppl. I just wish i would've known this sooner, don't be stubborn or a penny pincher, bc pennie's pinch back and when they do it's gonna hurt like ab.

My father used Maximum Auto for years with his luxury and old cars. He built Hot Rods & Street Rods…read moreand knew everything about cars. If he trusted them so do I! I've been using Maximum now for over 20 years. They charge about half of what Infinity charges me for the same repair. Jimmy, Mike and team have integrity, always been honest and fair! I would recommend them to anyone for excellent auto service.

This is the best shop experience I have EVER had. The cooling fan on my car was blowing very loud…read moreand wouldn't turn off. I also had a warning appear about my steering assist being disabled and to drive with caution. I am a single mom and was totally freaking out but also was stressed about finding a mechanic that wouldn't rip me off. I asked for a recommendation in the Facebook Group, What's happening in Paulding, and this shop was recommended. I called and spoke to Mike. Based on what I told him was happening, he diagnosed the problem as being the thermostat and said he can get this repaired the next day. So I dropped off my car a couple of hours later and literally less than 24 hours my car was repaired and ready for pick up. I had already called the dealer and other shops just to get an idea of the cost I could expect and I actually paid a couple of hundred less here at Maximum Auto. Best recommendation, best decision, best shop. I highly recommend. They are simply the BEST. THANK YOU, MIKE!!

I had an excellent experience with B12 Complete Automotive. I brought in my 2019 Honda Pilot after…read moreHonda gave me a repair estimate of almost $9,000. The owner took the time to review Honda's diagnostic information, inspect the issue, and clearly explain what actually needed to be done. From the moment I arrived, the owner and service advisor were friendly, professional, and honest. Instead of replacing the larger wiring harness Honda recommended, they repaired the Bank 2 Sensor 1 wiring harness connector for less than 5% of Honda's quoted price. My check-engine light is gone, and the car drives great again. The owner also recommended maintenance items since my vehicle is approaching 100,000 miles, and I plan to return for those repairs. I truly appreciate their honesty, fair pricing, and quality work. I highly recommend B12 Complete Automotive to anyone looking for a trustworthy, budget-friendly repair shop. They saved my family thousands!

All service lights came on my dashboard . Truck started cutting out. Mechanic did diagnostic and…read moretold me an estimate. It was less. He also gave me a ride home and picked me up when they were done'

The most honest mechanic I have ever taken my vehicle to. It is local and family owned. I feel…read morecomfortable leaving my car there to worked out. Ken is wonderful and so is his helper. Very affordable and will not rip you off like some or what seems most mechanics. He only charged $90 for something that another shop tried to get $400 for... I refer everyone to this shop.

Family owned and run, Ken is a great guy and takes care of his customers very well. Got us in…read morequick, qot it diagnosed and got it taken care of ASAP. Can't say enough about this place, will return for any future automotive work.

Update to the response: Pat has stated he doesn't run a "charity" but clearly he thinks his…read morecustomers do, because I paid him and his employee to cause damage to my vehicle, which I now have to take to a professional mechanic shop to be repaired correctly. This will take more money, time and frustration. Pat failed to address that I asked him to quote the job prior to work being done, and instead he completed the work and then demanded what I felt was overcharging based on the scope of work. This is not how to professionally conduct one self. Mistakes happen, but the lack of communication and me having to discover his shoddy work later is the issue. The money is not the issue, but the approach he took is unethical. If you are okay with a mechanic that's untrustworthy, unreliable, unprofessional and takes zero accountability, this is the mechanic for you! If you choose to use this business you have been warned. I recommend having a backup professional to fix this guy's mistakes, and then plan on paying for work more than once. Like I stated earlier, mistakes happen, it's unfortunate this guy has no intention of learning from them. Communication is key. Don't cover up your mistakes and not take ownership. It makes you look bad. I do not recommend using this mechanic. I asked for a quote to remove locking lugs nuts on my wife's Kia, and after completing the job Patt told me the price which I thought sounded too high and was expecting to get a quote prior to the work being done, not after. I explained that I had no idea it was going to cost that much and he knocked $100 off the price. Later I discovered that Pat and another young man that works for him, had cross threaded 3 wheel studs on 2 different wheels. Given the time, money and frustration I would recommend saving your hard earned money and contacting a professional mechanic. I understand mistakes happen, but the lack of integrity and poor communication are just bad business. Lesson learned on my end. I will never trust this guy to touch another vehicle again.

saved my butt today replaced belt and got me back on the road. called did not have an appt were…read morehere in an hour done in 30 min charged a lot less then I expected

Great customer service ALWAYS. Generosity and hospitality goes above and beyond , would never…read morerecommend anywhere else !

We were in a tight spot with a failing tire at 430 and the shop was closing at 5. Guys helped me…read moreout and did so with a fun attitude and lots of smiles. Really appreciate these guys for helping us out and would wholeheartedly recommend for your tire needs.

Extremely satisfied with the service I received here. I had come from a big corporation automotive…read moreplace where they tried to charge me $700 for front brakes, rotors, etc. (I assume because I'm a girl) I take it to Donnie's and they tell me I only need the front brakes done and I was charged $165. I really appreciate Donnie's for not trying to up sell me and just doing the work on the car that I actually needed. I will definitely be back for any car needs and I will recommend Donnie's to anyone that needs work done on their car. Very trustworthy people. Thank you again!

I have more concerning your response. None of the people at the other shop including the wrecker…read moredriver had a problem with her door until you laid hands on, JS. I found it odd that Tires Plus broke off 2 lug nuts claiming cross thread when the night before a police officer changed her tire on the side of the road with a standard tire iron. The shop told me they had been cross threaded prior to them. The story continued at your shop with more damage to her car. I am an ASE, GM certified tech of 50 years or better. I along with another tech do the repairs to her car. Nine months prior to your examination myself and my brother replaced the door hinge bushings that you claimed were bad. I had 5 months ago done a tune up, the other tech, Jody just had completed the front brakes, you had to have seen the new pads and rotors. Before I go I have question, why did you and the other shop NOT bill her for any work completed including all parts and the new tires?? I'm confused! Good bye sir...