I came in to get my laptop diagnosed for upgrade and Jose was amazing. Though I didn't go through…read morewith the upgrade, he was very nice in providing his expertise. And I got a freebie too (thank you!). I will definitely come back here.

The guy didn't grown my mother borad and blamed it on me. After taking $1300 in cash for the workread more

I dropped off three home towers at the bonney lake location asked if they could build one good one…read more, they said yes no problem going back to check every few weeks with no answers after a few months I asked for my computer's back , they gave me some crappy other customer computers that somebody left they were all junk and one of the computers that I dropped off was liquid cooled and a gaming computer high tech stuff and they gave me the worst crap on the planet ! One was an old radio shack computer they must think I'm stupid ! This was many years ago but they still peeled me like a banana

Went in to get a build checked out before we put power to it. Service was amazing the owner was…read moresuper helpful and rather funny. We will definitely be back for any computer related needs!!

Guess what. I took my computer to a person that knows what they are doing. Was able to get my…read moreLenovo running by simple repairs and no need for a new battery. Not sure what this company actually did, but all I needed was my power jack port fixed....

Brought in my hp all in one desktop the other day. I didn't know any of the passwords or emails…read morelinked to it. It wouldn't reset because of security reasons. So basically it was a very expensive paperweight. I took it to the geek squad and was told it would be at least a week to reset. I dropped it off at computer citi, had it back the same day completely reset!!!! It works perfectly! I was hesitant to bring it to them, based on the poor reviews. Glad I tried them! I would definitely recommend!

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!

Mike came out yesterday afternoon to help me with my cell phone. I couldn't be happier with the…read moreresults.And my cat jasper really likes him too And for an animal lover like me, that means a lot. I'm going to need to replace my computer soon. And Mike will be my consult for sure.

Mike migrated two PCs for us, in our home, one of which was Windows 7 to Windows 11. I wasn't shy…read moreabout my total skepticism of his process, and Mike was reassuring within reason. He did both machines in less than a day and the transfer of programs was altogether seamless. I still am amazed at how smoothly it all went, and how my entire system copied over to the new machine with all the same context menus, file paths, and personal configurations like customized toolbars and procedures. This would have taken an eternity to do all from scratch by myself. The old components included a hard drive that failed, and Mike was able to recover and transfer the data to a new modern SSD. During another visit, Mike set up a new wireless mesh network for not just our house but our whole property. It was a massive improvement in network performance. We can even connect from our boat! Again, Mike saved us a ton of time and a lot of headaches. He did the setup and tweaking in one hour. He does not dally or pad his visits, and makes himself available for questions and followup, without ever acting impatient or put upon. His scheduler Bev is also very easy to reach and even returns calls and email messages after hours. I could have wound up with any computer tech but was completely lucky to get Mike Cole on the first try. I highly recommend Cole Computer Services and wouldn't think of hiring another company. (Mike, you are not allowed to move away!)

I recently had a computer built by him he listened to every question that I had and answered it…read morequickly any concerns that I had he had Solutions to that also I would highly recommend somebody that needs anything worked on their computer give this guy a call

I needed a new computer as my laptop was beginning to act a little strangely and had become…read moreundependable. After talking to the guys at PC Tech, I decided to have them build a computer for me. I needed tons of RAM and I thought I needed the i7 processor. They walked me through the whole build process, explaining in detail why I didn't need the more expensive i7 and what options were available that met my needs yet was still within my budget. They never talked down to me. My new computer was ready less than a week later and I'm writing this review on it. Set up was so easy, it's embarrassing. I was up and running in minutes. Despite being retired, I still work full time and my computer is my primary tool. I am extremely happy with their work and my new computer. I have worked with computers in one way or another, but mostly as an user, since 1982. I know good service when I see it. I know phonies when I see them. These folks have done other work for me in the six years since I moved back home to Tacoma. I have never been overcharged; their pricing is eminently fair for the work they do. They are fast and efficient. They have even done a couple of quick fixes with no charge. I would highly recommend this business to anyone who needs computer repair or help. These are honest people who offer great service for a fair price, something that is becoming more rare as time progesses.

Outstanding service!…read more Gabe took the time to explain what was happening with our 5 computer network and got to work quickly. We didn't mind their "same day appointment" charge as we needed our problem fixed and they were very prompt. So if you want quick, efficient and thorough service for a reasonable price, give them a call. We definitely recommend their services.

I called them first and spoke to someone and we're told to bring it in. showed up during business…read morehours. There was a note taped to door that said will return in one hour. We sat in car for almost 2 hours then called but no one would answer any calls anymore not recommended this business. Wasted time and gas.

I dealt with Aegis for computer repairs for several years and found them to be excellent. Twelve…read moreyears ago they built a computer for me, one with Win XP, and I'm still using that computer and have had no need of repairs on it in all that time in spite of constant use. I'm about to get a new computer and will need help installing it. I find myself wishing that Aegis had an office near to where I'm living now. I miss them. I understand that a computer that lasts for 12 years is rare. Aegis made this possible for me and spared me considerable expense and bother over those years. I've had no experience with Aegis in the last 12 years but it looks as if it is still staffed by the same people. My guess is that they're still doing competent and honest work. Their technician, Patrick Crespo, found many ways for me to save money during several computer repair jobs, and that was also much appreciated.

Juna did it an amazing work for our daughters' birthday. Juna is very communicative and fulfilled…read moreall our requests, everything was perfect. We definitely will hired her again. Thank you!

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