service was top quality.My dads neighbor ran into my dads garage door A second time...this time…read morepushing my dads vehicle into the house wall.Fred came right away both times and removed the old door.then brought a new door and installed it the next day,he was worried that my dad couldn't lock his house up..He put off his vacation to help my dad imediately.Thankyou Fred so much For caring and for an excellent job done...

Very nice person. Quick response time. He fixed the problem quickly and did more. Thank youread more

Great responsive service by a technician that was experienced and yet also very engaging and could…read moretell me what the issues were. I recommend door doctor very very highly. By the way, the customer service and ease to arrange and obtain service was ideal.

Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The…read morechangeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services.

I had these guys out in 2025. had a few back windows replaced, From day one my contact has been…read morejeff. he kept me informed of what to expect and who would be coming to my home. i even called him during the installation when the Redford inspector showed up , he assured me all would be handled and it was. good customer service

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

Awful experience. Having garage door issues. Didn't even look to see what was causing the issue…read more Just kept upselling a new garage door. Charged me $80 for literally nothing. I paid for a sales pitch without him even really looking at the door. Had to call another company just to get actual answers Do not use this company

Please do not use this company. They take **no responsibility** for their mistakes, poor…read morecommunication, or the products they install. My experience with Suburban Door was frustrating from start to finish. They had no-shows on the scheduled installation day, and they even ordered the wrong-sized doors after taking three separate measurements. To make matters worse, the ProVia screen door frames arrived damaged. Instead of standing behind the product and resolving the issue, I was told by ProVia that the damaged frames could simply be "touched up." Who wants to pay for brand-new screen doors that already need repairs before they're even installed? Suburban Door then had me meet directly with the manufacturer to point out the damage and essentially plead my case. Isn't that what I hired Suburban Door to handle? I am **their customer**, not the manufacturer's. I wasted countless hours, took time off work, and dealt with unnecessary stress over what should have been a straightforward installation. No customer should have to go through this experience when purchasing new doors for their home. I would not recommend Suburban Door based on my experience.

Great prices, fast service, friendly service, knowledgeable, on time. From start to finish about 2…read morehours to remove old door, and tracks, new door and tracks installe, new weather trim. Highly recommended

Poor service after sales. I purchased a replacement garage…read moredoor in September 2025. On December 8th 2025, the rubber seal on the bottom panel caught itself in the side rail and tore completely off the door. I called for service. On December 10th the technician arrived and suggested that the failure was user error, that I had "allowed" the seal to become frozen to the ground. First, I've never heard of such a thing. Second, this is Michigan... Now, after several weeks, and several attempts to reach Jason. He texted me and said that "the manufacturer had rejected my claim"??? But, not to worry, because the garage door guy, would sell me an "aftermarket" repair for just $300.

Had Rod's Overhead Door out on Tuesday for a maintenance check. Very professional and…read moreknowledgeable. He replaced two rollers (bad bearings) and two hinges that were cracked. I was not aware of the cracked hinges. He also adjusted the springs so that the garage door would stay up when disconnected from the opener. Price was very good. Highly recommend them.

Great service and reasonably Priced without the big disaster speech you get from the huge companies…read morewith the corresponding huge price.

I purchased a garage door opener from Rashid Garage Doors on November 21, 2024. I used them because…read morethey installed my old opener twenty years ago. When the young man came out and installed my opener which was a LiftMaster power by myQ. Once he installed the opener, he was unable to pair my myq video keypad. He said this was not something they know how to do (which I found odd). I said I would try pairing it myself. In the meantime, I did call Rashid Garage back with a few questions. However, I had my godson to help me with pairing the keypad. This did not work, and we ended up getting the opener offline and had to call Liftmaster Support who tried to walk him through the process. We had no luck and had to manually close the garage door. I called Rashid Garage Doors to see if I could get someone out here to check the opener. I tell you when I called, I got Pat, the front desk person. Immediately when I told her what I was calling about she got rude with me and said, "I have never had anyone have as many problems with their opener as you". This really ticked me off. I told her that was not true. When first called it was to check my old opener which they informed me needed to be replaced and the second time I called was to give them the business. After it was installed, I had a few questions which should not be a problem to call for answers. When I got off the phone with her after she said we have no one to come out today and she would have Christiam call me when she comes in, I felt so emotionally upset and was in tears after the call. After I thought about it, I decided to call someone else to come out and look at it. I called Global Garage Repair and Installation and told them what the problem was. His name was Terrell Thomas. I told him my situation; he had other appointments but worked me in and came right out and did a fantastic job. I called Rashid Garage Doors back and got Pat again who was still very rude and did not want to give me a chance to voice how I felt. She hung up on me and I called back. She said I was being rude to her, which I was not. I was letting her know how she made me feel. She then said she was sorry. I told her it was none of her business if I had to call there a hundred times I should not have to be treated and talked to that way. Actually, no one needs to be talked to the way she speaks to customers. I read some of the other reviews and quite a few mentions of the rude person at the front desk. I am sure they were referring to Pat. Pat is either underpaid, overworked or just doesn't give a dam. She then again said rudely we have no one to come out today and if they do come out you will be charged a service fee because this is not warranty work (how dare you tell a customer you just installed an opener they will have to pay a service fee). I told her no need to have anyone to have anyone come out or Christian to call me back. I would rather pay someone else a service fee than do anymore business with Rashid Garage Doors. I will take my business elsewhere. I hope Mike the owner reads this and takes note that Pat is taking his business to a very low level. For the number of years, you guys have been in business you should have more than 44 reviews. I am also going to see if I can report this to the better business bureau. They should be report. A very dissatisfied customer!

Although I don't remember the first time, hubby said we used this company to repair our garage door…read moreyears ago. So when the garage door was broken again on the same house (which is now a rental), he recommended calling them again. They're lifesavers! I think I spoke with Nicole on the phone, and she was very helpful. She was always prompt to check on things (like a time for the visit, and confirmation that the job was done) with the technician and got back with me as agreed each time. Nicole relayed that the technician said it wasn't easy, but he got the door open and the spring replaced. She also said that he warned us that the door opener is old and will probably need to be replaced instead of repaired next time. If you find yourself with a garage door stuck open..or shut... Call Rashid & Farmington Doors to get it fixed quickly and fairly.

Our garage door would not open and our cars were inside. Tarnow Doors came out the same day and…read moreresolved the issue. We were kept updated on the time the service man would arrive. The service man, Gerald, was great. He explained what the problems were and then got our approval of the parts needed and what the costs would be. The price was reasonable. We used Tarnow one time previously for a garage door replacement at a different loction. Again the produce, service, and pricing were perfect.

Friendly staff who won't do repairs you don't need, quick response time, with lower prices.read more