We recently hired J&E to install Pella Impervia windows throughout our home and a new exterior…read moredoor. We're very happy with the Pella product and would gladly recommend it. However, the installation experience with J&E was disappointing. While the installers were polite, the workmanship was substandard: sloppy exterior caulking, poorly cleaned windows, splintered and unpainted sills, missing trim pieces, and sharp unfinished metalwork on exterior windows. A dog door was improperly installed (you can reach your hand inside and unlock the deadbolt). The other dog door was left partially installed. It took us two hours to finish the installation. One new window fogs up regularly--something the old one never did, which makes me think there is an installation issue. Most concerning was the lack of oversight. The owner never did a final walkthrough after the job was deemed "finished" but requested payment regardless. For a company specializing in installation, that level of follow-up is unacceptable. Unfortunately, I cannot recommend J&E. Despite the price difference, I wish we had gone through Pella directly for the installation. =============================================== Edit 6/20/25: Added a Star (from 2 to 3) re: business reply on Google. Thank you.

I had a problem with my bay window installed 7 years ago by J & E. Jeff came out to my house in…read moreperson and discussed my options to correct the situation. I am very pleased with the suggestions Jeff made. It is very comforting to deal with a company that will still go out of their way to satisfy their customers. You are the best J & E! Thanks again for your help. I appreciate you. CGK

We ordered two windows for our home. The installation was fast and professionally done. The windows…read morehave added ambience, functionality and value to our home. Adam, the handsome owner of the company, even came to our home to check on the progress and gauge our satisfaction! who does that in 2025!?! My wife and I highly recommend Protector Door & Window!!

I ordered a new front security door and I'm very happy with the finished product. I had an aluminum…read moresiding that had to be removed and replaced and it's looks better than it did when the sliding was new. I will definitely call them back for future repairs

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Appt schedules with Jake two weeks out but he never showed up. Messaged company on FB and was told…read moretwice someone would call but never did. Beware of unreliable communications and failure to show up for appts. I'm

First time using this company. He put up my stair railing this week. He was very fair on pricing…read more He was prompt professional and easy to work with. I highly recommended this company. I am not done with painting yet but you get the idea. I'm in the process of redoing my whole kitchen so don't mind the mess and the floors. M&S Renovations does all my tile work. They are awesome also.

Matt was very responsive and came the next business day. Took care of my problem. Fast, good job…read moreand reliable highly recommend.

Absolutely phenomenal service. Matt was super personable, helpful, and cared about doing a great…read morejob. He fixed my broken spring and replaced busted rollers and pulley parts as well. Then he diligently lubricated every hinge and part after adjusting and balancing all hinges to ensure everything was working properly. Finally he reprogrammed the garage door opener to work perfectly with the newly repaired springs and parts. All without me asking him to. The price was very fair also. I would not hesitate to hire Ace Door if you live in the Royal Oak area. I am nothing but pleased. Thanks again Matt!

Very knowledgable and reasonable! He helped me put my tv up on my wall! He also was great at…read moreresponding to all of my questions and concerns

From the owner: I grew up working in my uncle's construction company for 20 years working on foreclosed homes…read moreacross the US. I specialize in Gazebos, Pergolas, Argolas, Playscapes and Sheds too.

This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

worked with me for a month till Door came in from Home Depot then set a appt and ghosted Me. Never…read morecalled no text just gone. What a Pro at being a jerk. Would not give Brian stars not a very good company

From the owner: Your Trusted Partner for Quality Windows and Doorwalls…read moreBetter Windows Inc is your go-to expert for top-quality windows, doorwalls, and professional installation in Dearborn, Michigan, and surrounding areas. With over 25 years of experience, our team is dedicated to delivering outstanding results and meticulous service for every project. From new window and door sales and installations to detailed repairs and replacements, we make every upgrade seamless and stress-free—ensuring you always get “just a better window.” We don’t just stop at windows and doors; our comprehensive roofing solutions protect your home from the top down. Whether it’s a new roof installation, complete replacement, inspections, or repairs, we bring the same commitment to craftsmanship, durability, and customer satisfaction to every job. Enhance your home’s comfort, efficiency, and value with Better Windows Inc. Experience the difference—because you deserve just a better window.

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

My garage lines got broken and I called the company and was very specific to get a quote. I was…read moretold $250, but when the technician showed up he said $375. I called the office and they no it is $370 is the price, $144 for truck fee (that is here already), $110 for a cable that is $9 from Amazon, and the rest for rewinding the spring. Thank you for wasting my time and yours. But the technician was nice and professional.

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!