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    Protector Window And Door

    2.1 (29 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Services - Protector Window And Door

    Door installation

    Door removal

    Window installation

    5 More Services

    Window replacement

    Shutter installation

    Window treatment installation or replacement

    Window treatment removal

    Window treatment repair

    Protector Window And Door Photos

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    This door is to a 3 season room heading to the back yard

    Doors installed by Protector Windows and Doors. So far not a problem with any of the Doors.

    No bottom track

    This is the absolute WORST company I have ever dealt with! CAUTION if you take the risk and use this farce of professionals BEWARE of the window shutters mine was missing parts and showed damage upon installation. It didn't work after the first 48 hours. I have the battery operated shutter on my living room window and boy oh boy was this a mistake. Just became operable from 2/28/22 until 3/16/22 a whole 16 days!! Then instead of it rolling down it just DROPPED!!! I want my full refund plus some and this trash removed from my house. By the way there is no 24 hour emergency service.

    All the rusting parts that they would not replace.
    Cicely J.

    The quality of the doors are horrible. We had doors from Empire that last almost 401years. With these doors the mail slot door handles & the deadbolt locks are rusting already, even the screws in the frame of the door is rusting. The screws in the shock mechanism rusted and came out of the door. They charged $59 to come out & put two self tappers into the door. They are only four years old and are rarely used. My 96-year old grandmother barely leaves the house. When I called to speak with the rep, I told her our Empire doors lasted a long time and the warranty was longer. She said maybe that's why they went out of business. Our warranty is 90-days. They don't even stand by their product. The only help she offered was to reduce the service call amount the original fee which is $89. DO NOT BUY DOORS FROM HERE!!!!

    My latch was getting stuck I just needed this fixed. Incase of a fire my family and I would have been trapped in.

    Horrible customer service I scheduled an appointment in November I sent pictures to Roz showing her what was needed and how it was a safety hazzard and a concern of mines. My appointment was scheduled between 10AM and 2pm on a Friday by 2:10 I called to see was a technician still coming because I had to leave for work by 2:50pm so let me know something by 2:30 pm no call came in so I called off work expecting service from this company. Called came in at 2:50pm saying the technician had called off work if was ture I should have known that the morning of to reschedule however the first person I talked to at 2:10pm said the tech was held up on the westside. Rescheduled for Saturday Kevin shows up and confirmed he was held up on the westside he did not call off and the kicker was Kevin was not a technician but a sales representative. That was unable to fix my problem. He informed me he will let the company know my needs of concern and someone will get back to me by it being a safety hazzard issue. I Have yet to hear from the company. I called December 13th a month later to speak with the technician manager. However the sales manager refuse to relay a message and wanted to handle things herself even though she is not in the same building nor the manager of the department. My time and a day of work missed why and I was not compensated at all. By a company that does not listen to clients and have no regard for people safety or concerns.

    FRONT DOOR

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    2 months ago

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    9 months ago

    Business owner information

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    Adam F.

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    1 year ago

    The installers are wonderful for the company. They need to work on the other departments with the company.

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    Adam F.

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    10 years ago

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    8 years ago

    New garage door and opener installed beautifully. Decent price, complete clean up. No problems.

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    5 years ago

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    11 years ago

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    Alexandria Home Solutions - After

    Alexandria Home Solutions

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    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Dover and Company- Garage & Entry Doors - Garage Door and Window Display

    Dover and Company- Garage & Entry Doors

    (13 reviews)

    I spoke with Cole, regarding a wood framed window that was stuck wide open at my mother's home…read more He was willing to put a rush on a replacement window, knowing that it is storm season. I had the window taped up with Plastic Sheeting, and was at wits end in trying to resolve the issue. He suggested trying Lemon Pledge, before ordering a new window. Let's just say that I was amazed, and extremely thankful to him and Dover Doors & Windows for not attempting to sell me 1st, when there was a possible solution. I will recommend this company to anyone seeking windows moving forward Jim E

    Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

    Protector Window And Door - windowsinstallation - Updated May 2026

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