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    Better Windows

    1.0 (1 review)
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    Services - Better Windows

    Attic inspection

    Door framing

    Door installation

    14 More Services

    Door removal

    Window installation

    Window or door screen installation

    Window replacement

    Window or door screen replacement

    Gutter addition

    Gutter installation

    Gutter replacement

    Roof inspection

    New roof installation

    Roof replacement

    Reroofing

    New window installation

    Window replacement services

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    6 months ago

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    Wallside Windows - You've probably seen a few of these around town.

    Wallside Windows

    (254 reviews)

    Downriver

    I am blown away by the honesty and integrity of Wallside Windows! We had multiple broken seals and…read moresome faulty hardware so I called Wallside for an estimate on new windows. Wallside had records that a previous owner had replaced all the windows in our house in 2005 and THEY WERE STILL UNDER WARRANTY! 35 year warranty! I was transferred to the warranty dept and scheduled an inspection date only 3 weeks later. After inspection, they ordered 11 window panes, 2 new window casings and some misc. hardware. A few weeks later, Steve came out and replaced everything in less than 2 hours. Steve was awesome!! I can't believe how much nicer our home looks without the broken window seals & being able to see clearly through the new glass. Any future windows we need for this home or homes in the future will be done by Wallside. I can't say enough about how thrilled we are with this company!! The whole thing cost us $0 !!!

    We had five windows replaced. One of window is over a staircase on the west side of the home. It's…read morethe only window on that side of the home and we live on a cal-de-sac. It's not the direction in which we pass to see it. The windows were installed in October while my father-in-law was in Hospice. Admittedly, it was not our biggest priority to scrutinize the craftsmanship and quality of the install. In March, I discovered exposed wood, unprimed, I was not aware they installed. I looked at the install directions and it clearly says primed. I called and they were able to send somebody out April 9. The person they sent out, said he would note the problems, including one of the boards that clearly also should have been replaced and I would hear from someone within two at the latest three weeks. Today is May 7, and I had not heard from anyone from Wallside. I called and spoke with a customer representative who pulled up the order and said let me speak to a supervisor. She came back and indicated the primed was referencing the interior boards and not the exterior boards and the only place those if necessary. They were clearly in need of replacement when the order was placed. I noted if that were the case, at minimum, they should have noted they had to replace the boards on the outside and that they were not primed so we could've had someone address the matter before leaving the wood exposed the entire winter season. Her response was the sales person should have gone over this. She noted he wrote in one the contract the stops on the inside are primed, but may not match the existing interior, if available. There is nothing I can find specifically in the contract addressing the exterior boards. A reasonable person would assume a window company replacing windows would replace rotted around the window as it part of the structure integrity of the window and sill. The demeanor of the company representative was dismissive and defensive. The first time I called, I was told the supervisor was in a meeting and that they would have to get back to me. They did not, and I called the second time before they sent someone else to make the assessment. I would highly recommend that you consider looking at other companies before using Wallside Windows.

    Alexandria Home Solutions - After

    Alexandria Home Solutions

    (12 reviews)

    Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

    I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

    Better Windows - windowsinstallation - Updated May 2026

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