great location in behind the fairview mall with it's many retail clothing food stores (walmart,…read morefuture shop, chapters, bulk barn, reitmans, zehrs, winners to name a few. It's right at the lights by restaurants, a car lot, home depot, pet smart etc. bought some shiny stars stickers and owl stickers 400 to 800 count for my ymca yoga fitness exercise goals calendar charts and video blogged it all.

Great selection of items and great price on sale. WORST CUSTOMER SERVICE IMAGINABLE…read more I had ordered six items, received e-mail that my order was filled and ready. Went to pick up my items and only five were in stock (why didn't they e-mail say so?). Salesperson suggested cancelling my online order (6 items) and he would ring up my five items at the sale price. He said I would receive my refund within five business days Hah! Went to the store after well over five days-- where's my refund? Manager (I think) checked computer and found record of the refund. "Wait a few more days" she said. E-mailed stre after a few more days. Response from assistant manager (Tyson?)-- although my visit to pick up my order was October 5th, my refund request wasn't submitted until the 9th. Why? After another week, I e-mailed again and this time Tyson (?) said to phone customer service and gave me the number. Duuhhhh--he gave me the phone number of Staples US, which was useless. At this point I phoned my credit card company to dispute the non-refund. They contacted Staples corporate and had an answer for me within 10 minutes. My refund was issued to my bank account on October 24th, thanks to Visa and NO thanks to Staples. Will not be shopping there again.

Hi I am a senior and my cannon printer wouldn't print, after working like a mad person (and I…read morebecame mad) I took it to Staples on Fairview in Burlington, I walked through the doors to get a cart to hall my printer in ,,,and a young man with a warm smile approached me and asked me if he could help me. I asked his name he said Igor, he then came out to my car and carried it into the store .....within 1 minute he had plugged it in and found the paper was jammed. He showed me how to remove it...I was so so happy, I bought some print cartridges and Igor carried my printer back to my car.. WHAT A WONDERFUL EXPERIENCE...Thank you Igor you are the BEST... Marnie.. l

This review is of Staples.ca, not a store itself (Staples.ca doesn't seem to have a page on Yelp)…read more Don't bother ordering from them online unless you don't really care when your item is delivered. I made an order August 19th which stated "estimated delivery August 20th". Today is August 21st and I still don't even have an e-mail telling me my shipment is on its way. Contacted customer service, which was USELESS--- they can't give me any information other than they don't do deliveries on the weekends nor can they cancel my order, which I intend to do. Since I was expecting delivery August 20 as stated on my order, I planned to leave on vacation Monday August 23, so their delivery "whenever" is of zero value. Staples stores are usually pleasant and accommodating; Staples.ca is utterly useless. I will never order from staples.ca again. Signed, "Highly Dissastisfied Customer"

My experiences go back to September just before the beginning of school but as I have just started…read moreposting reviews on here I thought that this was worth going back a couple of months. There was a gentleman working there that was just amazing with the customer service and information about the products. I believe his name is Walter, please forgive me if I'm wrong, it's a good day if I remember my name. Lol I purchased the printer that he recommended and I am so happy with it. He listened to the features that I wanted and showed me the exact model that suited my needs perfectly. He even took the time to explain why the more expensive model was not right for me. My last printer was such a nightmare I really needed and appreciated the customer service that he provided. I also want to note that as I use a cane and cannot stand or walk for long he went out of his way to find the other smaller products that I needed brought them to me and assisted me in checking out quickly. Thank you Walter, the customer service you provide is very much appreciated and I hope the newer staff learn your dedication. The company is better with employees like you.

Little hidden away place with really high quality printing cartridges for Laser and Inkjet…read moreprinters. Owned by George Street a really nice man that will either have your cartridge in stock, or can get it in a day or two. Great website that will ship anything anywhere in Canada for free. Why pay the CRAZY prices at Staples, or Wal-Mart when he sells equivalent generic replacements that actually PERFORM BETTER than the original brand name units. Hes great to talk to on the phone, and actually cares about saving you money...so why not give him a call??? Hes no flash in the pan, and has been doing this, and has been in the same location for YEARS!!! He also sells on Amazon, and has been for many years, with a 100% POSITIVE RATING...hard to find a toner company that has a rating like this...and its for a reason! PS-Hes semi retired, and his hours are from 9-3:30, so you better call before you show up, to make certain hes there..lol

From the owner: Sprint Toner sells Compatible Toner Cartridges, Drum Unit which work with Brother, HP, Canon,…read moreSamsung, Lexmark, Okidata and Xerox printers. Our toners provide you with the same Quality and Value of the OEM product, and you save from 50-65% over the OEm pricing. With our New Compatible Brand Toners you not only SAVE Money but receive Excellent Value and Low Prices from Sprint Toner on orders placed across Canada *100% Product Guarantee on defective products for 1 year. Plus we are a small company, so your satisfaction and 5 Star reviews, mean a great deal, each and every order is important. FAST NEXT Day Shipping FREE Shipping on all orders above $45.00 in Ontario/Quebec, excl. taxes. Otherwise a charge of $3.95 will apply. Free Shipping is available from BC, Alberta, Sask, Manitoba, Maritimes, some restrictions apply. Shipping is provided by Canada Post, Expedited Service with tracking. Purolator and UPS are also utilized. *Why use Sprint Toner = Quality, Value, Affordability and Customer Service.

Absolutely terrible customer service. A woman at the print counter actually refused to help me…read more They are completely incompetent. After botching several print jobs (I do about $5000 of printing a year) and receiving some of the worst customer service in my life, I will never be back. If you want quality work, awesome service, at an even lower price, go to the ups store at 1500 upper middle road. Jas & Purnima there know how to get a job done, and how to treat customers.

I have visited the Design + Print section of the Staples at North Service Road Branch Oakville…read more Very disappointed with the customer service and the long wait times. More than an hour of waiting.

As a preferred customer for many years, I had a horrible experience today at staples center mall…read more I went in to get 6 pages printed on sticker paper. They printed 1 page for me to see if it's exactly what I wanted, I call ut a proof page. Perfect I said. Then I was told that they couldn't press print and print my order because they were too busy. Press print and hit 6. I woukd be done they tole me come back tomorrow. Well yall just lost me, I dropped my ink, files, paper and pens. Done with staples!