I had the misfortune of being behind a dump truck that had apparently just been hosed out. Apparently, what was left in the bed of the truck was a watery, concrete like substance. If I could have avoided it, trust me, I would have. As you can guess, my entire windshield, hood and front bumper was splattered! So, I drove to Mike's Carwash
newest location in Erlanger, KY. I received a friendly greeting from Jaime, and and was convinced to take the
"Ultimate" car wash for $15. She said "we can get that off your car." So, away I went. After the automated wash, I stopped to have a look at the front of my car. There were still quite a few splatters that were not washed off. So, I drove back to the entrance and Jaime could not have been nicer. She saw what I was talking about, radioed a msg. to the guy at the entrance, and sent me through again at no charge. This time they
gave my car some extra TLC at the beginning, and everything cleaned up beautifully! This kind of customer service was a breath of fresh air, not just because they washed my car twice, but were very gracious about it. Thank you.
Apologies to Jaime for probably misspelling her name. read more