I took my 2001 Dodge Ram 3500 here after reading the reviews and I must say that everyone's reviews…read moreof this business were on point. The staff is friendly, and very welcoming. I wanted my fenders and hood repainted on my truck but was skeptical the paint wouldn't match being that it's an older vehicle. But they nailed it to the T. It came out great!! Looks better than I could've ever imagined. Almost brand new(Sighs). The turn around was fast as well. I dropped it off on a Monday evening and picked it up on Friday evening. And did I mention the price was more than reasonable compared to other competitors. I couldn't be happier. Excellent work!!

fabulous service and don't charge an arm and a leg. work was done flawlessly and my Mercedes GLS…read morecame back looking like my accident never happened!

They have good reviews but they are also booked out. I called to see if they could fix a few small…read moreitems. I was going to get a price on a full paint job while it was their for the small repairs but they are booked out for at least 2-week. Business is good but if you don't mind waiting weeks to get the job looked at then they seem to go good work by the look of the review.

Harbin's is now Wren's Collision Snellville but most of the original people are still there. Anyway…read moreour car was keyed and it was offensive so we needed it repaired as soon as possible. They normally schedule 6 weeks out but we really needed the car fixed sooner. After some discussion they we able to work it in and they did excellent work in just a few days. I highly recommend them.

Do not trust this organization that he lie to your face and just Mickey mouse your vehicle !…read more I never dealt with a body shop who does such BS ! I toke my car to this shop for a rear end damage and got so much money from my insurance and the only thing he change after 2 months was the bumper and he used all the old part and pocket all the money ! My insurance company paid for every single part but he didn't charge nothing and currently my insurance company after him to charging back for the part he dint replace ! Do not trust this guy or anybody in this business !!!!

i was paying out of pocket for repairs. Shawn by far gave me the best, mosy manageable price for…read morethe job The work was done on time wirh an outstanding result. I was happier with Othneal's work than i was with Caliber's work on a previous job. The paint match was perfect, and they even touched up some areas not discussed in the price! The receptionist, Miss Grace was so helpful and accomadsting as well' I would use this body shop again!

I've been meaning to write this review for a while now. It's been about 2-3 months since my wife…read moreand I were rear-ended, and dealing with the driver who was at fault and his insurance company was a nightmare. They were extremely difficult to get ahold of and would sometimes take 3-4 days just to respond to an email. It took them almost 1.5 months to just let us shop around for a shop to repair. Our rear bumper was cracked, and after finally getting a response from the insurance company, they sent us a $1,000 check to cover the repairs. Unfortunately, after shopping around, I quickly realized that $1,000 wasn't nearly enough to get the job done properly. That's when I reached out to Roland Auto Collision. The owner was extremely helpful and made the whole process easy. James the owner and his crew also found that the frame was damaged also. He told me to simply bring the car in, provide the accident policy number, and they would handle the rest directly with the insurance company once the repairs were completed. I honestly couldn't have asked for a better experience. Roland Auto Collision took the stress out of both the repairs and dealing with the insurance company. They were professional, helpful, and made sure everything was taken care of. Roland Auto Collision is hands down the place to go if you need collision repairs or help dealing with insurance! A++ all around. Highly recommend!

Had to get a bumper changed. James was easy to coordinate, provided reasonable price and they were…read morequick in getting the work done. Highly recommend.

Did a great job in finding replacement parts for my Toyota Camry, doing the body work in an amazing…read moreamount of time (quicker than I expected!) and painting my vehicle. And they were very reasonably priced! I highly recommend this body shop! The people here are excellent at what they do!

I was recommended to go here when I needed work done on my vehicle. If you're looking for HONEST…read morepeople in this hateful world, GO HERE. This guy is nothing but the best when it comes to fair and not going to screw you over. They do great work and it shows because they're word-of-mouth with hardly any advertising.

Got great feedback and response for a quote. With a good pricing and estimate, did good job with…read morecommunication and customer service. Ended up picking another shop that was closer in location, but this was my first choice if I was closer. Thanks!

The people here were so nice! I had a tiny dent in my car and the man (wish I knew his name) fixed…read moreit ASAP. He did a really good job! It wasn't expensive to fix the dent, but the paint is a different story. He showed me what he was going to do to the car and where he was going to do it. If I had a problem, I'm definitely going back. Thanks again! Will update and show the results

Elias was awesome. We had a scheduling issue so he drove all the way from Temecula to Marina Del…read moreRey! Took him only a few hours to replace the front bumper cover on my Mercedes. Perfect alignment and color match. All sensors located in front worked properly. Great service and great value. Highly recommend!!!

It is rare these days to have someone exceed expectations. But that is what happened yesterday!…read moreBumper Dr came to my home to fix a big dent and...well....i'll let the pics speak for themselves! Highly recommended, fair price, on time, and great work!

I want to first say this is the most professional and courteous body shop I've ever been to. The…read morecustomer service and quality of work is A plus. I dropped my 2019 Audi off early in the afternoon to have my front grill replaced with an upgraded version. Upon arrival Nicholas explained the cost and process to me. I had my son with me and he arranged for them to drive me back home which helped a great deal because I didn't have take a uber. They had my car for about a day Nicholas called me and provided updates as needed and he called me as soon as the car was done. I arrived about 30 minutes later to get my car and I couldn't be happier with the job they did. My new grill looks awesome and everyone at Friendship was a pleasure to deal with. I will definitely recommend anyone needing body work and if I need anymore work done in the future I'll be back! Thank you again to everyone at Friendship! P.S. my car was clean when I got it back another plus!

I was massively disappointed with this body shop. My car was estimated to take only a week to…read morecomplete the work, but ended up taking 7 weeks. I don't think the length of time was justified, based upon all of the excuses they offered along the way. In the end, I was stuck with a $1,600 rental car bill. They operated like they were a brand new company that was new to the auto repair business, which is why I was shocked. Their communication was terrible, which made matters only worse. Every week they said it would be finished, and every week they had a new excuse about why it wasn't ready. The first week they wouldn't even inspect the car to provide an estimate, even though I immediately signed their authorization and release form on day 1. Here are some of the excuses they offered along the way: - their vendor didn't show up to do the work - they found something new that needed to be fixed (this was a common excuse) - they had to wait for parts to arrive, or for openings on vendors' schedules - they ordered the wrong part - they don't make any money on Volvos because the margins are so low (this was my favorite) - the status report they provided was for the wrong vehicle - the work wasn't performed properly and had to be redone If they had told me that it would take 6-7 weeks to complete the work, I would have simply taken it to another body shop. A body shop is a business of project management. Each car is a project; it's as simple as that. This business doesn't have a clue about how to manage the project and, frankly, I am appalled that they are still in business. One big mistake and some small mistakes here and there is to be expected, but a complete cluster-fornicate is nothing short of appalling. It's also just as important, perhaps more important, how you handle mistakes, rather than if you make any.