Outstanding customer service! The people at Mikes body shop make a bad situation, much better! From the estimate, scheduling, and workmanship, all top of the line! Thanks Mike's! read more

I have had four of my different cars over the last several years some some small and some very major. They accept my insurance and my insurance accepts them. I would rate them as the best Body Shop in Jackson Wyoming. They are convenient. They are courteous and they keep in contact on the fixing of my cars. I remember the first time I had an accident and I happen to get to and they immediately took me with understanding and got me on my way. They are professionals and I would without reservation Recommend them for fixing your car. They work with you on prices and then return your car detailed like read more

The experience from start to finish was nothing short of a disaster. Quoted a one week job to repair by 4 runner from a minor crash on passenger side. Day 6 I check in after not hearing from them, get end of day call back that car had much more damage than anticipated and more parts had to be ordered. Again no communication about this until I called them. After a few weeks and more lack of communication I went by the shop only to have been gaslit by Tamara the woman handling my vehicle she then threatened to call the police on me for pushing back on her absurd timelines and delays. At that stage the owner Bobby stepped in to help facilitate a smoother process. Parts were ordered and job continued and took roughly 3 weeks. I had to press them every step of way to pick up after 3 weeks. Upon driving I noticed car had a pull to the right so I checked in to ensure an alignment was done. Sure enough no alignment, so they schedule and alignment along with some other clear protectant stickers that were left off the work that was completed. During the alignment they noticed several other parts that needed to be replaced suspension related. Keep in mind I was driving over the pass twice daily in a car not fit for driving. Upon replacing those parts I had come to town from Victor to pick up my car (Friday at 5pm) but lo and behold a few other parts were discovered to be faulty and needed replacement. Forcing me to get a last minute rental car memorial weekend. In total 30 days to complete the work. All this time paying for rental cars as max is $40 a day reimbursed but that's impossible to find in Jackson so I was covering anywhere from $30-60 a day. Overall I'm out over $500 on rental cars and they had me driving around in a dangerous car for a week with no remorse, no consideration for the delays and continued run around. AVOID AT ALL COSTS WHICH I KNOW IS HARD SINCE NOT MANY OPTIONS read more

Unresponsive, unprofessional, untrustworthy unhelpful. Didn't finish our car. Sent us out in a car that wasn't finished to drive over to pass daily. Still making weird noises after weeks of being in their horrific shop. We now have to take it to another body shop to finish the work he did not. We are contemplating filing a small claims or a negligence case read more

If you want the job to be done right and efficient come here. Had a scuff on the whole right side of my car and tried to get rid of it myself and couldn't. A few minutes with Mike and it was all taken care of. Honest, efficient and doesn't mess Around. Can't go wrong if you bring your car for any of your car needs ! read more

This was the BEST experience that I ever had working with a body shop. They were kind, efficient and a pleasure to deal with. Andrew is amazing! read more

My hatchback does not open in cold weather. Unable to make an appointment I dropped by yesterday and was greeted with a friendly reception from both the office gal and AJ, the mechanic. He dropped what he was doing an came right out to my car to investigate and try the initial fix: spraying lubricant into the mechanism. He said to call if that doesn't resolve the issue permanently, assuring me that their guys would take the panel off and do what's necessary. With staff shortages more critical than ever, it is refreshing to be received with genuine warmth and helpfulness. read more

Efficient. Flexible. Kind. Josie is excellent at coordinating and was flexible when I had to re-schedule. Great customer service. Amazing crew. They even wiped down the exterior of my vehicle! I came back to a clean and fixed truck! Very happy 10/10 would recommend. read more

Wow!! So impressed with how this business operates on all levels. Accurate estimates, good work done very quickly. Great customer service. Thanks again. read more

5 stars are definitely not enough to rate this business. Simply excellent in every aspect. I arrived in Jackson on a camping / mountain biking vacation and while backing up my camper I jack knifed it causing serious damage. Eric , Shean and the secretary were all so great, super friendly and super accommodating They handled the insurance claim in a quick and efficient manner. I was provided with a great courtesy truck which I was able to hang my bike rack on. SAVING MY VACATION. Best of all I brought my truck on a Friday and got it back professionally repaired by Tuesday. I could not recommend Mikes body shop enough. Thanks soooo much. read more

I couldn't be any more positive or appreciative of Mike's Body Shop. From the very first phone contact they were prompt and efficient. They kept me informed every step of the way. Their work is meticulous and beautiful. read more

Mike's Body Shop was recommended to me by locals around town. I was anxious of the whole process since this was my first wreck. Eric and Crystal assured me that they will take care of my claim and all my concerns along the way. They are very friendly and patient with me. They have spot on estimates and they worked fast. They finished the job less than a week from the time I dropped my car at their shop. When the time came to pick up my car I noticed some small imperfections but Eric and the whole team fixed it for me asap and even provided me with a loaner car. I'm very satisfied by the outcome and they even cleaned and washed my car for me. Thumbs up. read more

Short story. We had a car accident at Yellowstone NP, and the car was towed to Jackson. That night, I checked online for all body shops . Mike's got my attention, more than 40 year family owned business ...we dropped our car next morning and met Eric, the manager. He is nice and professional. He worked with insurance company and his team closely. Although they still have other work, 4 days later, we drove our car back home. I'd like to say thanks to Eric and his team. They are friendly, warm and professional. THANKS SO MUCH! read more

I've been using Mike's Body Shop for almost 16 years now. Whenever I've needed something from a fender fixed to a door repainted to figuring out if it's the right used car to buy they've always been there for me. I trust them and they have always treated me right. I highly recommend them for whatever you need a body shop for. The price is competitive. Having the trust in the people doing the work and that they are offering their best for you is invaluable. read more

This body shop is great. Unfortunately, our 2 week old Toyota Rav4 was sideswiped by an RV in Grand Teton National Park while parked. Eric and staff did a wonderful job, returning the vehicle to brand new condition. About 4 months later our other car suffered a hit and run while parked on the street in Jackson. Eric did another great job, repairing the damage to like new condition. Both times he provided wonderful customer service and completed the work quickly. I hope we don't have to return soon, but if we have more vehicle damage, we will definitely use this body shop. read more

Wow these guys are amazing. I skidded out in an icy driveway and hit my girlfriends dads truck on the side of a house. Eric took amazing care of me and was incredibly nice. They worked with me in my tight time frame and got the truck to what I consider 95% for a very reasonable rate and quickly. This was super important because I was just visiting Jackson and was on a budget. They also had a great rental car with 4wd that they let me use at no cost. I would highly recommend going to see Eric if you have any issues. read more

I've used Mike's Body Shop for probably 20+ years. They have always done an excellent job on my vehicles. Mike and his manager always treated me with respect and their prices were very fair. One time I needed some touchup paint and went in--they gave me a little bottle of it with a applicator brush! When I needed a loaner car, they fixed me up. Windshield replacements, dents, whatever I needed, they took care of it. I would highly recommend them to anyone in need of body work. They've been at it for a long, long time and know how to get it done right. read more

I've had occasional need of Mike's Auto Body services for 20 years now and have always had exceptional costumer service and quality work. They are fast and friendly and professional. I would highly recommend them!! read more

Mike's Body Shop did a fantastic job with my car. I hit a deer in Hoback Canyon on the Friday before Memorial Day weekend. The manager, Cecil Topp, waited for us after hours as we limped into Jackson. He even gave us a ride to the airport to get a rental car. They fixed my car so it looked like new and got it ready for me really promptly. They were all great to work with and the repair was excellent. I would highly recommend them to anyone needing some body work. Thanks Cecil, Nancy, and all your crew. You're the best! read more

The team at Mike's Body Shop are great! They repaired my truck after an accident and even had it professionally detailed inside and out! Friendly, professional and a cool office. Highly recommended. read more

I took my vehicle to Mikes for a quote. The damage was minor. The quote came back around 1500. I approved the repairs. 2 weeks later I received a call from Mike telling me his "poor estimator" made a mistake in the estimate. It now became clear that in two weeks, They hadn't even gotten around to ordering the parts! Mike then told me that the new estimate would be 6700. 1500 to 6700. After having my car for 2 weeks. He refused to accept payment on my original quote which I relied on. Do not trust this company with your vehicle! read more