Great customer service. I had a flat on my zero turn and they repaired it without charging me. Took…read moreme in right away too.

I have been taking my vehicle here for almost 10 years. I have gotten second opinions from them…read morethat have saved me THOUSANDS on suggested dealer repairs that were wrong or unnecessary. I have purchased two full sets of tires from here and had great deals and service. I take my vehicle there for all services now (except transmission, that they don't do, at least in the past). They now have a new POS system that texted me exact costs for suggested repairs and photos of the items in question! Super efficient and appreciated.

I wish I could give L & F SIX stars! I had been coming to L & F for years when I lived in the…read moreNewark/Granville area. They have always been easy to deal with and VERY VERY fair and honest. I was as impressed with them then as I am today. I moved to Franklin County. I am about an hour away from the shop. The pipe broke off my muffler and was dragging on the ground. I limped it up to a shop by my house at Mill Run. They came back with an estimate for over a thousand dollars. I called Larry at L & F, he quoted me a LOT less. I took it out to L & F in the evening, dropped my key in the key box. They had it completed and ready to pick up the next day. I wish I could express how much I appreciate L & F and how pleased I am with them. Thank you, thank you, thank you!! Kimberly Kelly

Repair of exhaust leak - rusted flanges. Service completed in timely fashion for a good price…read more Prefer to support local small business when possible, rather than chains (bad experience w Midas in past).

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

This is one of the rare repair shops that are honest. They never overcharge. I have taken over 8…read moredifferent vehicles there over the years and always happy when I leave. Just awesome!

My son was traveling from Pa to Ohio and the car broke down in Hebron Ohio. I searched for a repair…read moreshop in the area and McDonald Truck and Auto had great ratings. They are well deserved. They fixed my sons car quickly and were very fair and caring people. I live near the city and I really miss this type of service. Thank God there are still good people like these in the world. I cannot recommend them enough. Caring-efficient-honest. I real pleasure!!!!!! Vince Canzanese

Worst service I have ever received. Had my truck for nearly 6 months even though he said it would…read more"take a couple weeks" when he gave me the quote. Nothing was repaired properly, had to spend several thousand dollars to fix the problems he created with his "repairs". The truck was in worse shape when i finally got it back than it was when i dropped it off. He lied to my face at least 25 times, telling me the truck would be done "tomorrow" for about 4 months. Some of the things he claimed to have repaired were never touched. Essentially had to threaten him to get my truck back. Was very close to reporting the truck stolen at a few different points because it was not at his shop for a large portion of the time he had it. I wouldnt trust this guy to fix a sandwich...

I took my Corvette there to have it evaluated before buying it in a private sale. Ron found some…read moreissues and I ended up spending $1541.71 on repairs so that I could drive it to MD. The bigger thing he "fixed" was the radiator mount. He charged me $728.42 for part and labor. Later, I took it to Tony's Corvette, a world renowned corvette repair shop. Tony told me I needed a new mount, as it's totally rusted out. I replied that it can't be, it was replaced! Tony showed me the rotted mount. I called Ron, spoke to his wife. She asked for photos, I sent them, she said she'd refund the full amount. I got nothing. I called her again. Nothing. I went to the shop. Ron said he had no idea how that mount wasn't replaced! I asked for a refund on what he billed me for and DID NOT DO. He ignored me. He and his wife admitted it was not done but won't refund the money he took from me.

Travis, we take accusations like this seriously, especially when they question a team member's…read moreintegrity. We pulled all three of your repair orders. No one lied to you. July 2025: You came in with a coolant smell, light smoke, and fluid leaking on the pavement. Our lead tech found engine oil had contaminated your cooling system due to an internally failed engine oil cooler. We gave you a detailed estimate, you approved it, we did the repair, pressure tested the system, and test drove the vehicle. Everything passed. We also worked with your employer -- one of our best commercial clients -- to let you take the truck on partial payment and pay the balance over the following weeks. At that time, we told you exactly what an oil-in-coolant failure means: you replace the visibly damaged parts, chemically flush the system, and hope no other components fail later as a result of the original contamination. We were clear there were no guarantees. The only alternative was full cooling system replacement plus engine disassembly to boil-clean the heads and block -- a far bigger job. You chose the reasonable, lower-cost repair. That's a risk/reward decision we discussed together. 9 months later: You returned saying coolant and oil appeared to be mixing again. Our tech confirmed it was residual oil surfacing -- not a new mixing event. We replaced the upper radiator hose and cleaned the recovery tank under warranty, at no charge. A few weeks later: The truck was towed in with a coolant leak from the driver's side head gasket -- possibly a delayed result of the original oil cooler failure we warned you about. That's exactly the scenario we told you could happen. When we explained this, you stormed out and threatened to smear our name online. This review is that threat being carried out -- not an honest account of what happened. We stand behind our work, our documentation, and our people. Dan Thieken Owner

Service Manager lies to your face. I've had 2 different vehicles I've took there because it was…read moreconvenient and wanted to support a local business. Both vehicles had repairs that cost over $3000 each and both vehicles had to go back for more repairs because of sub par service. The latest incident they done repairs last July worked fine for 8 months then returned for repairs ( had oil in coolant) had vehicle for a week said they cleaned a tank and replaced a hose at no charge. Said everything was good so picked it up and parked it then went to drive it a week later and coolant draining on ground. Now they say head is leaking and want more $$. I do not recommend this company.

Great group of guys, and great customer service they know there stuff when it comes to fixing…read morealmost any car. I appreciate them, and they are fair in price, and they don't fix stuff that don't need fixing. Thank you Stringer my car is running great!

I've taken my 20 year-old truck to the dealership for years for service. That gets expensive for an…read moreold vehicle. Recently, I've taken my truck literally next-door in my neighborhood to Stringer Auto Repair for routine oil change, charging the AC, etc. They have done great work. Better prices than the dealership. And the experience has been quality each time. I really like supporting local family owned businesses as well. Try Stringer for your next automotive repair need.