Very fast response & very flexible when my needs changed! I will call his again when I need help!…read more Thank you.

Responsive and polite however no attempt to repair just brought in a new disposal charged 160 for…read morethat and also 160 for labor even though quoted 85 to 100. Wore mask during repair which some folks would appreciate. Was quick and got the job done. Just would like an honest up front price for the labor.

Alex was so easy to schedule with and his rates for the diagnostic and repair were very fair. He…read morewas polite and professional when he came to diagnose (he tested every single part of the oven to figure out exactly what was wrong) and repair and explained fully what was happening. I appreciate his work!

Found ABC here on yelp for help with my Samsung dryer that stopped heating. They responded…read moreimmediately, scheduled someone to come out quickly, were detailed in their quote (told me approximately how much repairs like mine usually cost) and had the part needed on them to fix it immediately. Alexander was polite and professional. I would definitely use them again and highly recommend them

Had an issue with washer. very intelligent and figured out problem quickly and corrected. Would…read morehighly recommend! Reasonable and honest !

Fast, friendly, and professional. I highly recommend this business for all appliance repairs.read more

Three men came to look at my home to explore possibilities…read morefor heating and air conditioning. Matthew had been here earlier. The man in charge was well informed and creative. The older man's behavior bothered me, for he walked outside without my permission. He made me nervous as he was outside for a long time. I thought perhaps he left to sit in one of their vehicles. However he walked all over my property , even going into my barn and the old kitchen. I am very protective of my home and our land, for our family has lived here for 203 years. I had already told these three men that I do not allow ANYONE to roam about my land without my being present. When he returned to the house, I was angry and hurt that he had walked, maybe even spied, on my land without my permission! I was eager for all Service Experts to depart quickly. They had promised to contact me with a possible proposal for the heating and air conditioning. Now more than a week later, I have called Service Experts on two occasions, they have NOT returned my calls. I have NOT received a letter explaining their possible plans and costs. Obviously I question the integrity of this company and their truthfulness. Their talk did not offend me, but their actions are highly questionable. I do not want such behaviors to be their actions in business practices. At this moment, I am questioning if Service Experts is a trustworthy and reliable business that I want in our home . I do NOT want the older man to return, and I am unsure if I want any person associated with this business to even remember my address. Service Experts must earn my faith and trust; otherwise I will need to contract with one other competitor for this critical project. I sincerely hope their behavior is not indicative of their usual business practice. Please respond to me as soon as possible. Dr. Charlotte Jones

Over priced, left me with a safety (fire) hazard, and not at all responsive to follow up issueread more

Very accommodating and helpful. Good service and a very nice technician. A good value for the…read moremoney. Since I wrote this review, I have had my dryer and washer serviced and it went very well. I

Davis did a good job fixing y GE washer quickly. Even better, he diagnosed the repair for my LG…read moredishwasher and recommended replacing instead of repairing since the cost was similar. I really appreciated that. I'd work with PINS again

We have a Kitchen Aid Refrigerator that had quit cooling. I called Fred's Appliance Repair and…read morescheduled for a service person to visit. The service person, Samir, arrived promptly at the scheduled appointment time. He diagnosed the issue and informed me that a part, requiring 5 business days to obtain, would be required. Samir provided me a price for the total repair job and asked if I wanted to have move forward? I agreed to the repair and a week later I was contacted and Samir was scheduled to complete the repair. The refrigerator was repaired and is now working fine. I honestly have nothing but favorable comments to make about the service I received.

The issue was a refrigerator that made a horrible rattling sound, traced to a faulty defrost unit…read more Abi was a delight: friendly, but also very respectful of our time and space. Bottom line: they got the job done at an acceptable cost. Definitely recommended !!

In the beginning I thought I found the appliance repair person I would use going forward, but after…read moretwo attempts to fix my washer and me sending a text explaining the continued issue and calling, no response. Cost me $300 for absolutely nothing. VERY disappointing

Jonathan communicated quickly and an appointment was made in a timely fashion. He was punctual,…read morevery professional, and friendly. He solved our problem with our range quickly and took care not scuffing up our wooden floor. His flat rate was very reasonable considering 4 other businesses said they could not help us. This young man is honest hardworking, very professional and willing to help no matter what the time or day. We highly recommend him for your next project!

I need to add my own experience with Stan to the reviews found here. I first contacted Stan in July…read more2020 to do a dishwasher repair. He was prompt in responding by text, even if his all-caps text style is a little weird--not a big deal. I paid Stan the $99 fee to visit my house, and he informed me that the dishwasher would be more costly to repair than the unit was worth. He agreed to help find a replacement unit and install it, and the cost of that came to $603 for what was ultimately a bottom-shelf HotPoint dishwasher, which included the installation. I was just glad to have a new and functioning dishwasher, so this was all fine with me. Here is the reason for my negative review: my very new, less than a year old dishwasher keeps on leaking, and I have now had to have multiple service visits in the last six months to fix it. The service people showed me how the leaks have been due to faulty installation--first because the unit was not level when installed, and second because it was installed too close to the cabinetry which prevents the door from shutting all the way resulting in--you guessed it--a leak! So I am now in the same position as I was in last year: with a leaky dishwasher, and nearly $1,000 poorer. Thanks a lot, Stan. Maybe he provides a fine and reliable service for repair work. Maybe. But I wouldn't take the risk. There are plenty of other excellent repair services in Durham who can do the job for you. Don't go with Stan, and end up in the same position I find myself in.

Stan came out last minute to help me diagnose a leaky refrigerator right before I had to go on a…read moretrip. He was responsive, flexible, and helped me not only diagnose the issue but understand the common failure modes so I had a better handle on diagnosing issues like this in the future. He had a good attention to time / value and was even though the ultimate issue was a faulty liner that would have been too expensive vs. getting a new refrigerator (mine was already 10 years+), he helped address my immediate concerns about stopping the leak and left me with good recommendations.

Had a washer that wouldn't work. Gave them a call and sent the information on the washer by text…read moremessaging. He suggested that I unplug the washer for 5-10 minutes then replug it in and give it a try. Was a problem with the mother board. It solved the problem immediately. Saved me a lot of $$$

Devon provides phenomenal customer service. He is professional, reliable, and committed to…read morerepairing even the peskiest of difficulties. I have used him for both washing machine and dryer repairs and he is the only person I will call for appliance work. Highly recommend!