Unfortunately Two years after buying Orthotics from Dr. Thaker they started to fall apart. I went to his office and was told I can have them 'refurbished' meaning re-covered for $55. I gave them in and asked them to please be sure not to alter them in any way because they fit me perfectly. It was supposed to take a week to 10 days. 3 weeks later they were ready. I got them back with a strange bulge in the middle of the foot it was like having a fist pushing up in the middle of my foot. Dr. Thaker claimed that we had this discussion and I requested it. I insisted he was confusing me with another patient since I specifically requested many times, not to make any changes! Eventually he said he would send them back and have them redone. So this is what he did: he took a knife, cut a hole into the newly made orthotics, pulled out that thing they put in the middle and then covered it up with glue in a very sloppy way like a school child would do, leaving the hole there. I was astonished that this is what they are trying to give me! So politely I said I'm not accepting this. He was obviously angry and reluctantly agreed to send them back once again. Another 3 weeks go by and I get them back, this time they were completely changed and the hard plastic that is shaped to your foot is flat, there's nothing shaping anything just a flat hard piece of plastic covered up with material. I was so aggravated that I decided to pay and decide later what the best course of action will be. My decision was, that this will never get fixed properly, and I should make an appointment with the doctor, we'll get me fit for NEW orthotics, and I assumed (mistakenly so), that he would work something out with me on the cost of this pair that he ruined.
So I come to the scheduled appointment, I wait for half hour (mind you, in the middle of a work day), in his waiting room while other people who came after me are being attended to, and then he sends out the nurse to tell me there is nothing he can do and he can give me back my $55, Whaaattt?!? I asked her to have him please come out to speak with me. Eventually he comes out, and I started by saying that this is not the way to treat a patient... and he actually turned around and walked away, In midsentence basically saying 'f***k you, I don't care, and I don't want to hear! Wow! I have NEVER met such behavior by anyone, let alone a doctor! I didn't buy a hotdog from a street stand and complain about it!
What a disgrace to the doctor's community!!! What disrespect and ugly behavior. Mr. Mike Thaker you are an embarrassment to the respectful community of doctors.
People, if you read more reviews on other sites, this is normal behavior for this man. If you have a problem: tough! He don't care. There are thousands of Orthopedic doctors in NY look elsewhere. read more