I've been bringing my 2023 Toyota here for routine service, but my last visit made me rethink that…read more At 45,000 miles, I was told I urgently needed two things: -a PCV valve replacement -an A/C vent/evaporator cleaning Both were presented as immediate concerns. After checking Toyota's actual maintenance schedule and speaking with two independent mechanics, it turns out neither service was urgent or required. A PCV valve on a nearly new Toyota doesn't need replacement at this mileage unless there are symptoms (there weren't), and the A/C cleaning is an optional deodorizing treatment. The part that bothered me wasn't the upsell itself, but the way it was framed: warm tone, urgent language, and the assumption that I wouldn't question it. Anyone coming here should double‑check recommendations against Toyota's maintenance schedule or an independent mechanic, because some of the urgent items I was given turned out to be optional. I'll still come here for basic maintenance, but I'll be double‑checking every recommendation going forward.

I had an overall positive experience shopping and ultimately purchasing a vehicle at Haley Toyota…read morein Midlothian VA. My inquiry began online and I was contacted by a sales representative the next day. This dealership had a large inventory of the vehicle I was looking for which was a Toyota Tundra. There were many available in different trims with various options. I drove up last Tuesday and drove the one I was interested in and negotiated and got a good price. The pricing currently on all brands of trucks are a bit outrageous but, I bought one in the limited trim (mid-level) that had all the options I was looking for. The "out the door price" was a bit under than what I expected and I qualified for 1.9% financing. In today's economy that's a score. I was able to purchase the bed cover, step rails and tailgate inserts and all were installed by the dealership for free. The bed cover alone is a thousand dollar install. So that translated to more savings. The salesperson I dealt with as well as the business manager were professional and courteous. I inquired here because the Toyota dealerships near me in North Carolina had much smaller inventory and would not negotiate on pricing. What was on the window sticker was the price I was told. It was worth the two hour drive up and back on two separate days to purchase a vehicle I was looking for.

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

If you value your vehicle, time, or money - don't go here! Difficult techs and gives misogynistic…read morevibes of annoyance if you ask informed questions.

The tire pressure light came on in my car. I called Colonial Heights Tire and Auto. In 10 minutes…read moreflat I was ready to roll! They also gave me free tire valve caps. No charge for it all of course I left a tip.

This was hands down the best auto repair service experience I've ever had. They took time to listen…read moreto me, they communicated with me every step of the way, the repair was quick and effective, and the bill came in under my expectations. The staff was consistently friendly, patient, honest, and helpful. I can't say enough good things about this business. Highly, highly recommended.

Very dependable and honest! Service was prompt and employees are friendly! I have been taking my…read morecar there the last several times I've needed a state inspection and oil change and have had a positive experience every time. I could not get my oil changed any where else in the area for less money. It's easy to make an appointment and my invoice was texted to me along with the message my car was ready. It's in walking distance of locally owned shops, restaurants, and the county library.

We have used C&J for five or six years now. They are incredibly professional and trustworthy. Wade…read moreis a pleasure to work with, and so is Olivia! In fact, the entire staff there has been nothing but great to work with. They do not overcharge and are an excellent value.

Poorly managed. They forgot about my vehicle and then instead of prioritizing it, they continued to…read morepush me off day by day. Really unhappy with the service and lack of communication and did not feel valued as a customer.

I recently experienced a transmission failure and took our '09 Civic to River Ridge Automotive &…read moreTransmission for diagnosis and an estimate. That same day Jerry provided a preliminary estimate and since it was for significantly less than I expected, I told him to do the repair. Less than 24 hours later the job was completed at the quoted price and I was ready to roll. I've since put over a thousand miles on the repaired vehicle and it runs as good as new. I have done business with this company over many years with multiple vehicles and have always been 100% satisfied by the quality work, quick turnaround and fair price charged by Jerry and his team at this shop.

Mr Bong and his wife are kind, honest, and hard working. Mr Bong has looked at my vehicle multiple…read moretimes at the last minute and has always given prompt service with good results and always with extremely fair prices, he always charges less than "average" and explains what's going on really well (and I know very little about cars but I always feel like I know more when I leave). This is the only mechanic I bring my business to and recommend Bong's Auto Repair to everyone I know

Have to balance out the one star review they deserve more than they get if you go to them after…read morereading this be sure to rate your experience with them they replaced my alternator and battery for just $200 Mr. Bong and his Wife are very lovely people just making an honest dollar got me back on the road in less than an hour and they won't break your pockets just do your research to see what your car needs and let them handle the rest I'm sure you won't be disappointed.

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.

Went in for some help with the upholstery in my e53 X5 and Mike was able to change it out for me…read morefrom gray to black. He was quick about it too which helped as I was able to get back on the road! Added some 4.6is tailpipes and wheels to complete the exterior. What a great deal it was too! Highly recommend, Integrity Autowerks!

Top-notch service and great customer service. If you own a BMW, this is the place you should be…read moretaking your automobile!!!!