I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

They advertise treating customers as family, not true! Just got ripped off! A $20 inspection costs…read morealmost $60 with no phone call to me to ok the additional charges! Just a $60 surprise at pickup! Not a good way to get repeat business or new customers!

DO NOT TAKE YOUR CAR HERE -- they will waste your time and NOT FIX YOUR ISSUE. I paid almost $1500…read morefor my car repairs and it still wasn't fixed. I decided to not take it back to them because it would only be worst. DO NOT TAE YOUR CAR HERE Kept my car for too long, consistently said it would be ready and then when I called they would give a different date (they never called me with an update) I left my car for a week with them, when I returned the car still wasn't ready and took an additional week, even though they said it would be ready upon my return. My car sounds worst than when I dropped it off, it now makes more noise like the screws are loose on my engine. My service engine light came back on after the supposed repair, that's what they were supposedly fixing, as well as my tire pressure light came back on the very next day. They are the WORST -- please let this review be a WARNING -- DO NOT TAKE YOUR CAR HERE *if you're reading this message after the fact, I go get your car now, if you can. Such a waste of time and money

If you value your vehicle, time, or money - don't go here! Difficult techs and gives misogynistic…read morevibes of annoyance if you ask informed questions.

Great communication about what work needs to be done now versus what can wait, reliable, reasonable…read moreprices, and I can always trust their work.

Needed to borrow my son's spare vehicle and it needed a state inspection. The place I usually use…read morefor inspection could not get to me for 3 days. Clover Hill is just a mile from where I live, so I stopped there. It was after 4:00 in the afternoon; they had me leave it and had it ready the next morning by 10:00. The vehicle failed due to an exhaust leak. What impressed me was they said they could fix it, but I would get a better price at a muffler place. Who does that, right? Very appreciative

Made appt for state inspection. Took right an hour to do it AND oil change etc. Great friendly…read moreservice and to top it off, they attach actual photos of the work and inspection requirements to the emailed receipt! All of this work for less than I pay at a "stay in car"oil change! Will definitely return in future!

From the owner: Virginia Automotive Service (Formerly Platinum Plus Auto Repair) is your one-stop tire and auto…read morerepair provider with highly-trained technicians and a sales and support staff second to none. We have built our business to change the way people think of auto repair, concentrating on customer service, convenience, and an all-around exceptional experience. We are always innovating, improving processes, and setting the bar higher for ourselves, the automotive service industry, and our customers. We love what we do, and it shows!

This was my first visit to this Firestone location, as it was the closest one that completed State…read moreInspections on a weekend. I was greeted by April, who is a great ambassador for Firestone. While other locations are pretty good in this regard, April shines well beyond them all. Additionally, I was the last client to have their state inspection done on this particular day. They had identified one issue that needed to be addressed in order to pass the inspection. Gratefully, the service tech and April stayed almost an hour beyond closing time to make the needed change. This may become my new Firestone location when I need service.

I wanted to give kudos to Kalib for his top tier customer service today. I was traveling from out…read moreof town and he assisted me with a tire issue. He was very professional and helpful.

Thank you to Tony & Manager Billy & Allie (Front Desk). Everyone is doing their best!…read moreAppreciate it Billy (Manager) for working with our budget to further reduce the estimate by over 50%. Wow! Will definitely recommend L&M Auto Body shop in Midlothian, VA to others.

I had a fender bender (not my fault) in my immaculate, 2015, 80k miles, mechanically sound Nissan…read moreRogue. My insurance company pre-estimated the job at $5k. Taking their time to do an estimate about a week with the car "A" Auto Body finally completed their estimate. THEY TOTALED THE CAR. Since the car only had a "repairable bump" on it and ran perfectly. Simply put my common sense radar went off and I told them I wanted the car. THEN I received a $2,300.00 approx. bill for my car being parked in their lot while they did the estimate and heard from the insurance company. In the mean time no one in the shop called to tell me I could pick the car up. This is a fee I was unaware and never told by the front desk when checking in ($150.00 per day.) The fee was an additional charge over and above any work on the car included other "charges" for the estimate itself. Their response when I voiced concern about the parking fees was, "The insurance company will pay." My review to other customers: Caveat Emptor - "buyer beware." Do your homework and don't leave the car.

I could not agree more with all my fellow 5 star reviews. Virginia Solar Tinting was an absolute…read morebreeze to work with. Mike Saunders was outstanding and answered all my questions. I was 100% informed when I made my decision to tint my little blue car. I actually drove over there for a personal consultation. Mike said to bring the car the very next day and they would have it done by close of business. Well tickle my little derrière when they said it was ready at 1:00pm! If I have need to tint a car in the future this is where I'm going.

These guys are great to work with. Easy to talk to, they do the right thing and prices are really…read morereasonable. Highly recommend the team there!

Excellent service! I was impressed with the attention to detail and thoroughness of the maintenance…read moreservice. Highly recommended!

From the owner: My goal is to provide the convenience to customers when they are in need of automotive repair or…read moremaintenance by being mobile and flexible. I am able to provide service when the customer is not able to get the car to a shop or wait until a shop has an open spot to take them in. i would be able to save the customer time and money on their vehicle repair.

Poorly managed. They forgot about my vehicle and then instead of prioritizing it, they continued to…read morepush me off day by day. Really unhappy with the service and lack of communication and did not feel valued as a customer.

I recently experienced a transmission failure and took our '09 Civic to River Ridge Automotive &…read moreTransmission for diagnosis and an estimate. That same day Jerry provided a preliminary estimate and since it was for significantly less than I expected, I told him to do the repair. Less than 24 hours later the job was completed at the quoted price and I was ready to roll. I've since put over a thousand miles on the repaired vehicle and it runs as good as new. I have done business with this company over many years with multiple vehicles and have always been 100% satisfied by the quality work, quick turnaround and fair price charged by Jerry and his team at this shop.