Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.

We found out we needed a last minute van rental for our vacation a week out. I was excited to find…read moreMike Albert's price to be similar to a national company who we were not excited to rent from again based on a previous experience. The van we rented was about a year old, in excellent shape. It was a Toyota Sienna, and even came with the 8th seat if we needed it. The customer service was excellent. They let us pick it up the night before so we could start packing the car. We were not pressured to get all the extra insurance coverage. The car itself met our needs very well and it was awesome to rent from a local company that we felt comfortable with. My husband has used Mike Albert for his company needs as well, and they have been great to work with in those transactions also. I highly recommend Mike Albert, and we will definitely return if we have any future local rental needs!

Scheduled a car for my vacation. When I picked it up it said it needed an oil change. I drove to…read moreFlorida and back needing an oil change. I thought rental places kept track of their miles and maintenance. A friend of mine Scheduled a suv for their vaction. Went to pick it up to find they rented out the suv he had Scheduled. He took his business elsewhere. And last but not least. I have heard the new management of the company is laying off people and saying they are getting rid of their position when in reality they are putting the work load on other people that was not hired for that position without any incentive. Sound like the company is going down hill fast all do to greed . Not a company I would want to work for or give my business to. I will definitely be steering clear of this place and letting others know. Such a shame to see a local company go down hill due to greed

Kendra was super easy going and nice. Explained everything and helped me feel comfortable with my…read morerental. She was very friendly, also. Super cool. I don't understand the reviews, but people always leave bad reviews when they have a BAD experience. Never a good one. I'm here to say come here and get your car, don't do anything stupid in it, and go about your day,

They are horrible Horrible customer service…read moreHorrible manager Kendra something. Beats me how she keeps her job. Horrible...go somewhere else. You will be over charged and trying to get refunded is impossible because they don't know what they doing. Manager has no clue what she's doing.

Bought a car from them. They did not disclose it was wrecked twice, and it was not clean. Overall…read morenot a great experience with this company. Will not purchase another from them.

Very professional. They handled all of my insurance claim. Dropped me off at home. They also let…read moreme pick which car I wanted from the lot in the class my insurance provided. Very professional attire and mannerisms.

I had an awesome experience doing business here ! Both Erica…read moreand Alec were super professional, courteous and friendly! I truly and highly recommend this car rental company. Thanks a bunch Erica and Alec !

I travel a lot, and I like to offset the wear and tear on my car by renting every so often, and…read morethis place is great. It's close to my house, and the staff has always been kind and courteous. They've got a nice balance between friendliness and efficiency. Sometimes you just want to be in and out (because, you know... you've literally got somewhere to be), and other times you might want to have a long conversation about Doctor Who because the nice lady behind the desk noticed your phone case :) They seem to have a 6th sense for how much conversation an introvert like myself is prepared to have. They're always straightforward with the terms and have never tried to upcharge me or dock me for running a little late/early. The vehicles are always clean and run very well, and I feel very safe leaving my personal vehicle there for the duration of my contract. I'm glad that they are the closest ones to me because I'll be seeing them a lot! At the time of this review I think i've used them 6 times in 3 months. No complaints here!

This business is AWFUL. Prepaid for a rental car, came to pick it up, they were closed at the time…read moreI rented it for. Came the next day and they didn't have any cars. Said they were unable to help get my $400 refunded. I have never left a yelp review so the fact I'm leaving this here should tell you how ridiculous this is.

Before they combined with Avis, cars that I have rented has 90% clean, now cars are not as clean or…read morewiped out, and that I was able to rent with bank card now I need a credit card I clean and wash car when I get it and when I return it, always do a walk around before you take off lot.

Amanda is a great representative for budget very aware of customer needs.. very helpfulread more

Nelson always had a van for us. We're sorry that he's out of business now, but we always…read moreappreciated his effort to get us a 15 passenger when we needed.

From the owner: K & K Motors has been specializing in passenger van rentals for 25 years. We have 12 and 15…read morepassenger vans, minivans, as well as luxury raised roof conversion vans. Some have trailer hitches for towing. We offer unlimited miles with a three day or more rental.

I returned the car 10 minutes after closing. There is no drip box but a woman was still there and…read morerefused to take the keys and had a horrible and lazy attitude i will never rent from avis or budget again. What a pathetic example of customer service this woman was

Just don't do it. Will try to rip you off when you return the vehicle with fees per their "policy"…read morewhich could be a paper behind their counter you do not see until they present it in a "gotcha" moment. They don't seem to care about the customer or any repeat business.