DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

They were punctual. I would recommend these professionals as they were diligent in cleaning the…read morecouch. Great job and very pleased.

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

Angel and his crew are amazing! They cleaned my house like it has never been cleaned before. So…read moremuch attention to detail. They truly love what they do and so affordable. I highly recommend!

Amazing service! Jhon and his team were professional, diligent and extremely competent. We were…read morevery happy with the attention to details and the overall quality of the services provided. The team went be above and beyond. Highly recommend.

Mary did a move-in cleaning for me. She was very thorough and worked really hard. The house…read moresmelled and looked so much better when she was done. Communication between Esmeralda was quick and she was also able to schedule with just two days notice. Thanks so much!

ending up costing me 625. The house was empty and had already been cleaned before I moved in. I…read morejust wanted a detailed touch up. Very nice and prompt. Just can't justify the money. Nothing special.

this was one of the worst cleanings I've ever received at my home in the past 15 years. I do not…read morefeel like it was the Cleaner's fault. I feel like it's more of the direction from her manager or management.. They initially start the cleaning with photos, but it's very telling that the photos are in their favor so that it looks well however, when you dive deep into the cleaning, it's not cleaned.. the products use were from the dollar tree so therefore their water down and did not last. My guest found trash in their bed after being made up mirrors were not clean corners of each room we're not clean, but it had dust and dirt cabinets were not cleaned in the bathroom not even dusted on the outside. Mirrors were not cleaned in the bedrooms under the bed, was not dusted or swept in their hardwood floors in the master trash is found in the bed in my guest bedroom as my guest slept. There are complete stains and clutter in the kitchen area no appliances were wiped down and the microwave was not cleaned out as it was supposed to as well as dusting of the shelves was not completed. I end up having to complete the house cleanup on my own after leaving the hospital when I called back and showed pictures of the actual footage versus with my Cleaner hat taken, I was told that they could come back and do what was missed, which was the majority of my house, including my sticky heart with floors throughout every single room because the mop was not changed from the restroom to the regular floors, so it left a residue and almost like a toilet like smell. When I called back, I was told that I would have to pay for an additional cleaning and for an additional person to come out however, when we spoke over the phone, I was told by Miss Terry that two people would come out and that she had called me to apologize, letting me know that one person was stuck in the rain, but they will be there as soon as possible however, when I asked for the two cleaners to come back and re-clean my home I was told that there will be a another hundred dollar 50 charge this is absolutely ridiculous and I think that it's a fraud as well as a scam. I will be going back to pretty girls clean too llcI never should have stepped out of there company at all, no matter the charge.

Clean Peachy accommodated my short time-frame and their cleaner Matthew did a stellar job!read more

Several months ago, I found myself struggling with managing work:life balance. Once I started using…read morethe excellent services of Go Clean, I have many recovered hours per week AND a sparkling clean home. I placed one call for service and the owner responded immediately to arrange in home services. The communication is outstanding, the cleaning is consistently of quality and the cost of service is quite reasonable.

I couldn't be more impressed with the service I received! Steffany came fully prepared, and got…read morestraight to work. Every room in my home was spotless by the time she was done floors were gleaming, surfaces dust free, and even the hard to reach spots were taken care of.

They exceeded my expectations. First of all, their website makes booking and paying for your…read moreservice very easy. It is a flat rate based off the number of bedrooms, and then you can add specific items that you would like done which are not included in their flat rate, so there are no hidden fees. I got all of my ceiling fans cleaned, so they are ready to be used! Secondly, Melinda is very prompt at getting back to you and answering your questions. I needed to adjust the time, and had some special requests, but she was more than happy to cater to my needs. She has an awesome personality. Finally - and most importantly, Melinda and her crew get your house CLEAN. I'm a bit of a neat freak, so I'm pretty picky when it comes to paying someone to clean...but they go above and beyond. After sweeping, vacuuming, and mopping, they get to every corner of every room with a brush - literally, a brush. Whatever you catch during the final walk-through that they might've missed (which is barely anything), they fix right away. They use different colored towels for different purposes, so you don't have to worry about a towel that's touched your toilet area touching your countertops. They vacuum under the couch and the couch cushions. They clean all light switches and handles. I can go on and on - let's just say they know what they are doing! I am sure everyone Melinda hires is screened by her high standards, but her crew members Brae and Michael were professional, courteous, and detail-oriented.

I have asked for their certificate of insurance on several occassions. Not sure if they have…read moreinsurance even though they advertise on their website that they have it. I don't even need to file a claim, I just need the COI for an insurance audit. Be sure to ask for it before they start. ~Desma Holbrooks Roofman