I've used University and their subs on two portions of a residential roof - flat and pitched…read moreasphalt. Both were complicated tear offs and replacements. These jobs spanned a course of about 2 years from the time I started talking with them to finishing the job. Jessie also did copper work on a downspout and leaderhead, and added a custom iron cresting. The craftsmanship is excellent. The subs he uses are also high quality (I don't think he really employs laborers himself). The timeline is LONG LONG LONG. It took about 1.5 years to get the flat roof actually done. All the while my house was leaking (he patched it but the patch eventually failed), he had the 50% deposit, and I couldn't seem to get it to move any quicker. I also had to pretty much beg him to get the pitched roof complete when it rained in the room every time it rained outside. The start date was pushed and pushed. One thing to note - they are pretty desperate to get paid. There's no invoice and pay 14 days after, even 5 days after. They want the final check sometimes before the work is even complete. This business is running on literally dime in and dime out. With a surprise on work days ('hey, I'm showing up today!') that can catch people off guard to scramble together $10k or whatever that day. I'm not sure I'd use them again. It was just such a long process. I also like Hulsey Roofing but Hulsey is more expensive.

I worked with Jessie on our roof and at the time was ready to just pay for a new roof in cash. When…read morehe came and assessed our roof, he identified we had damage and told us to start an insurance claim. He proceeded to fight for us with our insurance company to attain money from them amounting to approximately 90% of the cost to replace the roof. This took place over the course of months of time, and he just simply kept pushing. Fast forward, we have a brand new roof that is beautiful, totally sealed, and we even had a little bling (finials) put up there for the neighborhood. People are complimenting it like crazy, and I just keep pinching myself that we were able to get this done without having to pay for most of it. Jessie is absolutely phenomenal to work with, the nicest guy. His team is great. I quite literally cannot say anything negative about University Roofing. I will be referring everyone I know to them. Thank you thank you so much!

Great service, friendly and helpful office staff, very professional! They left my house and…read moredriveway looking like new! Love the confidence that comes with a family ran company that has been in business 35 years. Thank you Hot Shotz Mobile Power Wash!

Couldn't have asked for a more friendly young lady that helped to schedule my services. I was…read moreneeding my house cleaned for my son's birthday party and she was able to make room for me on a full calendar. The technician did a wonderful job, and I was beyond satisfied. Great family owned company, I will definitely use them again!

Put a new ceiling in our sun room and replaced 2 ceiling fans. Jeremy is very conscientious and…read moredid a great job. Cleaned up and moved furniture back. Got a bid promptly and final cost was exactly as bid. Job completed in 2.5 days

This business really does not deserve a star at all. First off, after this person came out and said…read moreI would get a bid in a week this didn't happen. I was given two start dates that were never fulfilled. I didn't get the bid contract until 3 1/2 weeks later. This company then attempted to over charge with added labor per his contract to 5 different areas in a very small laundry room (4×7'). Price to put up 4 pieces of wood on the wall from Target store $415.19 .00 price + labor. Labor for trim and panel $276.38 Labor for vinyl flooring + material that I already paid for. $744.54 room size w 7.125x9.08 Labor to install cabinets $566.25 3 cabinets totally $3,150.00 498.00 To paint the wall for this very small room. Thoroughly 5 cans of paint he wanted $2,750.00 This totally for this small room came out to be $10,172.99 and Jeremy Phillips at Strong Arm remodeling and construction, pun intended strong armed me for $2,086.50. I gave Jeremy half the money to start the job and when I called him the day before regarding my receipt and to question him about my contract he started asking me about a job that my husband did on the garage that I originally got a bid for him on which had absolutely nothing to do with my laundry room. However, with us being health care professionals we weren't home to have the job done on the garage anyway. We were both deployed for work. As with this guy, he never follownoed up and now he wants to tell me this is why he is charging me a restocking fee on a contract I never signed regarding my garage. Nevertheless, as for the work on my laundry room, that will be a DIY project too because business owners like Jeremy Phillips sheds a negative light amongst many businesses especially independents. Also, he treated me like I didn't have options and then he had the nerves to say several time he was trying to help us out while trying to over charge us. There is really something to be said about business owners that see the customer as wrong regardless of the of the third rate treatment they bestow upon the customer. I would highly recommend using a company other than Strong Arm for any home improvement or construction needs as per my terrible experience with such a lackluster and inconsiderate professionals if they can even be called such.

They did great work and communicated frequently about the process. When I came home shortly after…read morethe crew left, I noticed some things left behind. The person overseeing the work arrived shortly after I did, and not only did he take care of the issue, he summoned the crew back to do a final sweep. They work hard to make sure that their consumers are satisfied.

Nice guy. Came out for an price quote the same day I inquired. Insured, also works for the…read moresheriffs Dept so I felt safe and comfortable having him inside my parents house. Showed up when he scheduled, worked hard, no problems. House, deck and windows look great. Definitely work the money to have someone do it right and for me not to have to do it. Will use again and would recommend. Update- 7/21/19 This is my second time using Steen's power washing and I could not be happier. I called In because I need to get my house ready to sell and he knew all the things that needed to be done. Washing the house, windows, concrete, deck, and basement. He went above and beyond, even cutting out weeds and things and clearing them out of the way to clean the patio d My house looks brand new again. Jeremy is a super nice guy, hard working man whom I trust to give me a good price for a hard days work. I also really enjoy I always receive reminder email, an emailed description of work and prices and a paid bill Will definitely continue to use Steen'S power washing.

We paid John Paul over 3,000 to tuck point the steps on my porch. He looked it over and only did…read morethe worse steps. And he missed one spot completely. He didn't look it over right. It took us a VERY LONG TIME to get him to come back and do the one he missed. He was rude too. My husband has given him lots of work in the past. Today our steps are a disaster. For the money we paid we should at least get 5 years out of it. The job he did with missing one bad spot is worth $500 at best! I don't recommend this company!

John Paul Masonry replaced the stone on the front of our home and did an excellent job. I would…read moreuse them again and recommend him to others.

AVOID. Faulty roof installation caused interior leaking. ZERO response to calls and emails…read more Look elsewhere.

AmBASSador Contracting did our roof job in Columbia Illinois. They were on time and completed the…read morejob in 2 days. The project was completed and handled very professionally. Charles handled all the paperwork that needed to be completed and was very helpful in selecting the replacement product. We could not be happier with the great job and service. We are now having them complete a deck job for us and I have recommended them to several friends and family. It is hard to find a good honest and trustworthy contractor and we are very pleased with Charles and AmBASSador.