To the owner: Your subcontractor did this work and it's on brand that this would be your reply…read more Argumentative, defensive and accepting no responsibility. We declined to have you do the work because we lost confidence in your abilities after working with your team for months and having many issues. What I haven't posted, which you've now given me an opportunity too, is the gaping in the hardwood floors, in less than a year, and the months long process it's been to get any answers on if and when you can come address the poor work. It's telling that of everything I identified you only addressed the sink. Good luck to you in this highly competitive industry with the poor client service standards you possess. I wish you well.

Skyline did a great job communicating throughout the process. They also did a great job packing our…read moreitems while they were held in storage. Lidia and her team did an outstanding job with cleaning the job site before we moved back into the house. They were professional and friendly.

Adam and his team were great! I contacted them for 2 separate projects and they were able to come…read moreout for a quote quickly, document details for a quote, and work with me as I had questions regarding a moving timeline! They provided great communication and service!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

Stay away from this company. After trying to get a clarification for an appointment Leeann(office…read moremanager) got very defensive and would not offer a time to come out. Claiming they may or may not come for the appointment. Very rude! Edit: They offered to come out today, when asked what time they said after noon. Asked to be given a call an hour before so I can make arrangements and head over to meet them, but was told "we'll call you if we are coming out". Why suggest an appointment that you cannot confirm? Unacceptable. Also, asked to to speak to another person in regards of the situation and were told the person was in surgery, yet here we are getting a reply from the owner within a few minutes. Got to do better!

Eddie and his team are the most knowledgeable, professional and fair remediators you could hire!…read moreI've used them at several properties and recommended them many times and would not think of hiring anyone else, and you shouldn't either!

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

I wouldn't recommend this company. They were very friendly when trying to win my business, but the…read moreexperience changed quickly afterward. The project manager originally assured me he'd "take care of everything," but when I followed up to ask when reconstruction would begin, his tone completely shifted and he said it wasn't his department. From there I was passed off to other people like I was dealing with a completely different company. Overall, the communication was unclear and the customer service felt disjointed. On top of that, I was told it would take 2-3 weeks just to receive a quote for reconstruction work. It just wasn't a great experience.

Please beware of this company. They damaged our living room flooring, walls, and a lot of our…read morepersonal home contents that they were supposed to be storing during restoration. They did not complete the restoration work due to supposedly not having reliable drywallers at the time even though they did not notify us of this until after they had already torn out a lot of our drywall. We ended up having to hire an entirely different company to finish the job that they originally started. It got so bad that we literally had to call the police on them for damaging our home while they were there. Worst experience that I have ever had dealing with a company in my life!!!

Great company!! They were very kind and professional. They showed up quickly and did a phenomenal…read morejob. I highly recommend them.

My condo was completely flooded and i was a mess. Then serv pro arrived! Reggie Key took charge and…read moremy relief was evident! He is a boss! They immediately started getting the water removed! They set up fans right after so no mold could form! It was 90 degrees in here and they worked tirelessly to get everything done despite the heat! They were very knowledgeable, professional, kind, patient and understanding ! They worked nonstop with no breaks except for lunch. Very hard workers. I would absolutely hire them again. I highly recommend them!

The owner is a great guy, if in need of fire or water damage or mold removal use these guys!read more

Rogelio and his crew were outstanding, professional, responsive, and incredibly knowledgeable. I…read morenever expected to deal with asbestos, and I was honestly pretty nervous, but I am so glad I found Chicago Asbestos and Mold Professionals. Rogelio answered my call right away, took the time to walk me through everything, and answered all of my questions with patience and clarity. From start to finish, the entire process felt smooth and well managed. What could have been a stressful situation ended up feeling completely manageable because of their expertise. I can truly rest easy knowing the job was done safely and thoroughly. I highly recommend them. If you are considering who to call, do not hesitate. You will be in very good hands.

Rogelio and his team did a superb job explaining the process and provided video of how the prepped…read moreour basement to remove over 50 feet of asbestos insulation. I highly recommend Chicago Asbestos & Mold Professionals for your asbestos abatement needs.