I was honestly intimidated at the thought of walking into this place. I didn't know how to describe…read morewhat I was looking for, and I assumed it would be crazy expensive. I was dead wrong. As soon as I walked in the front door I was greeted by a friendly employee. I clumsily explained what I wanted to do to our fireplace and he knew exactly what I needed. He escorted me to a section of the store where i was shown my gas log options. There were a variety of price points and all of them were reasonably priced with installation for $150. I chose my new logs, paid, and had toasty warm gas logs fired up within a few days. I should have done this YEARS AGO. I highly recommend Fireplace and BBQ Center for all your fireplace needs!

On 11-21-2022 I contacted Fireplace & Bar-B-Q Center because I initially thought I needed a new gas…read moreinsert. I sent in the measurements etc and received a quote. Then I actually talked to someone at the Center and explained what I was concerned about. He told me I actually needed to add sand and some embers which would remedy the hissing noise (I had cleaned all that out thinking the lava rock was sufficient...ha!). I went to the store and the person I spoke to (didn't catch a name) clearly explained the steps to take and also gave me a written document which he highlighted. I purchased the sand and embers and easy peasy I have a functioning fireplace that looks new again. Grateful I asked questions and impressed there was NO hard sell to purchase a new insert.

Competent and trustworthy. Diagnosed the issue and fixed it. I recommend without reservation.read more

From the owner: We provide In-Home Fireplace, Gas Logs & Grill Service. With over 32 years of experience and a…read morededication to excellent customer service, we are the go-to source for all your fireplace, gas logs & grill needs. We service and repair almost any make and model of gas fireplaces , barbeque grills, gas logs, gas lights and more. We specialize in providing top-quality products at affordable prices, and are available to help with any questions or concerns you may have. Whether you need a new gas grill installation, gas fireplace repair or maintenance services for your existing unit, we have you covered. Our team is committed to delivering personalized attention and tailored solutions to exceed your expectations. Contact us today to schedule an appointment, and let us help you take your fireplace and grill experience to the next level!

I feel like this fireplace service lives up to their good reviews. I had a minor potential issue…read morewith my fireplace, and this is the kind of thing I really don't want to take chances on. When I reached out, they were pretty responsive and moved things to text; the key to my Millenial heart. They were pretty booked up, but I can wait if it's going to be worth it, so they scheduled someone for the next week. Their tech was friendly and to the point. He gave me options on what we could do, pinpointed the problem, and didn't push or overwhelm at all. I feel like I'm writing this one as a service to them to spread the word, but selfishly so I can remember to come back to them specifically if and when any fireplace issues arrive. They seem to do things the right way and know their stuff.

I live in Prairie Village. Dillon evaluated my gas fireplace that was match start for installation…read moreof remote start. He explained what could be done and gave me a discount on an open box insert. He came out soon after to install. During the install he cleaned the logs, screen and doors and demonstrated the remote. I was very pleased with the company and how Dillon performed the service.

If you're looking for a good way to lose a few hundred dollars really quickly, I'd call these…read morefolks. I think they might be in the business of charging for estimates while never doing any actual work.

I called and asked for a cleaning, they tell me the price and then proceed to tell me about the…read moreinspection fee. I explain that I want a cleaning and possibly a cap. The person tells me inspections are required by law. As I question further I find it's not a law just a preference of the company and their affiliations. Very disappointed in the diversion and the increased price quotes of the company. This seems very unethical.

OK, it's a little on the course side but a very unique comprehensive selection. Anything you want…read morefor grilling not a location where you just drive-by have to look for it. That's OK if you're dedicated.

Love Smoke n Fire. KC's BBQ Equipment heaven. Whenever l need a special BBQ tool, they have the…read morebiggest selection in town. I needed a good pair of grill tongs, and they had about 25-30 different ones to pick from. Also needed meat rubs - they had about 35, & BBQ sauce - they had about 100. I enjoy just walking through the store. They have items I never knew existed, & found l really need.

Gary and his assistant José were professional and personable. They did a thorough cleaning and…read moreinspection of my fireplace and actually went above and beyond what I expected of them. The price was right and the service superb.

They inspected my fireplace. They did a very thorough inspection, detailed those items needing…read morerepair without trying to upsell. They also left the area perfectly clean. Reasonable too. I definitely recommend.

I had a wood burning fireplace with ugly gold-plated doors and now the fireplace has a gas insert…read moremaking it a sleek modern looking fireplace with a real flame. Bryan Garcia-Escobedo was the lead and was very detailed minded and made sure everything was working perfectly before leaving. The team made modifications to the original chimney in order to meet code and now the chimney has a fresher look. I love my fireplace and am looking forward to using it.

I needed advice about whether or not to pursue a repair. I sent pics and got immediate…read morerecommendations. I appreciate that kind of customer service.

Count my impressed! This was the best service I have received as far back as I can remember. I…read morereceived a text message within hours and a service call within 24 hours. As a NEW customer! I needed a part that they were kind enough to have overnight express delivered and service within 2 business days to get my system up and running. Both fireplaces work better than they have EVER. Since installation by a local company I would NOT recommend, I am thrilled with my systems. I signed up for yearly service on the spot. Cyndi and Darryl were excellent to deal with.

Very knowledgeable and forthcoming with advice. They worked quickly and got the job done.read more

I love a good fire, but since moving into this home, we had never even lit the gas line that feeds…read morethe fireplace. Turns out that was a really good thing... I found We Can via Yelp (yay, community referrals!) and I am very glad that I did. Dan & Troy were very responsive, showed up exactly when they said they would, and delivered a professional and thorough service. After laying out tarps to cover our flooring from any dust/soot, Dan was able to do a cleaning and scoping of the flue and chimney chase. Remember that 'really good thing'? Yeah, that was because the cleaning knocked loose a piece of fire clay that had been haphazardly applied up in an area of the chimney that we never would have seen. If it had not been for Dan's expertise, we could have lit a fire, thought we were enjoying a fire, and potentially caused an *actual* house fire. Yikes! These guys know the safety protocols, the building codes, and the benefits & drawbacks of using a fireplace in your home. Our next step is to get a non-venting gas and ceramic log set, and then have Dan & Troy come back to do the installation. They even advised on sizing and style to get such a set! I look forward to having We Can come back out to do the installation so that my family can enjoy safe and comfortable fireplace experiences. Thank you Dan & Troy for your service and guidance!

What can I say? I love these guys! Our realtor recommended them for chimney repair and they are…read morelegit the most kind, trustworthy guys. Two brothers, obviously been doing this a long time. They don't use technology but I don't mind so long as they get the job done. I've used a few different repair people since I moved recently and these were by far the friendliest and most respectful of covid. Would recommend.