Let me tell you about my experience with the Boling Eye Center on Ireland Rd. I had a routine eye…read moreexam. While I liked the front desk staff, I had the worst eye exam I've ever had. I've been getting glasses for more than 40 years and this was the absolute worst exam. After the exam they refused to give me a copy of the updated prescription. I had to call the corporate office to get a copy of the prescription sent...only to find out that the prescription wasn't valid. After 5 more phone calls they offered me a new exam or they would validate the bad prescription. Why would I have another exam if the first was bad? Why should I accept a questionable prescription? To sum it up: - A terrible eye exam - Awful patient service trying to fix a problem they created My suggestion is go somewhere else.

Dr. Dana Reilly was excellent, as was her assistant Angela. Insurance lady at front desk excellent…read moretoo. Very friendly and helpful. The lady who took care of me for my glasses excellent and knowledgeable and kind. Thank you all for a great experience!!!!

Dr. Smith was great (I guess). He saved our lives from a pack of rabid seagulls. It was a really…read moreclose call but Dr. Smith swooped in to save the day.. just in time. He kept talking about hominy which we thought was kind of odd. He also made us look at a picture of soup.. not sure if that was a part of the exam or not. Exam was littered with dad jokes. Service was 9/10 (taking away one point due to the rabid seagull infestation).

I had eye exam and then order my glasses. First thing I asked for was anti glare, (something I…read morealways request) also added transition, (was told they go dark), and progressive. Once at home tried both pairs of glasses: they did not have anti glare and the transition was a light grey. Progressive too low. Called it in and was told an upcharge for anti glare! What they forgot to add, charging me double. Also was told at arrival that tradition with progressive only go this light grey, something Karen the rep did not share. I then requested to cancel my progressive and the transition and only get my single vision and anti glee since they got it wrong the first time. Monesha said she speak to her manager to see about the $75x2 to add the antiglare. I said if they charge me double cancel my order on the progressive. She said to give her a day or two to get back with me. So I'll post what comes next, I've been coming to this same spot for over 15 years

Very affordable and friendly eye care A much better experience than I've had at other eye care…read moreplaces in the area such as Eye Care Express. The Optometrist took his time and explained everything to me making sure I got the correct prescription at the right price. Highly recommended

After doing some research on places to buy glasses, I decided to give Julie's a try. I couldn't…read morefind one bad review, and that's saying something! I'm so glad I went here. She is so nice and down to earth, and very helpful. Maybe I could have gone to a chain store and bought a pair cheaper, but after reading a Consumer Report article, I didn't want to go that route again. When they took prescriptions for glasses to 10 different stores and had the resulting eyeglasses checked by an independent optometrist, 8 out the 10 were incorrect! They advise going to a local, independent eye doctor or eye care business instead. That is how I came to Julie's. It's a small, locally owned business that knows how to treat customers right. Prices are reasonable (my no line bifocal glasses with anti-glare coating was $345) and service is great. I would recommend this place to anyone! Best of the best!

I purchased a pair of glasses for my child last fall. at the time, I paid an additional fee to have…read moreinsurance in the event they were broken. I took the glasses in to my local store on Wednesday, may 28th. After 3 weeks, I called and was informed there was an issue with the insurance company but they were hoping to get approval on them and get a new pair of glasses but it would be an additional 2 weeks. It has now been over 6 weeks and I have not heard anything from anyone at the store and I don't have glasses for my child. Would never recommend this place. What a joke.

drove 20 miles to get new glasses got there. And the were taking online appointments only. I have…read moreused them for many years. but this broke the camels back 2 yrs ago was in there to get my glasses adjusted the tec broke the fames and did not offer to repair etc.. THE FRAMES WERE FLEXON BRAND. Looking for another place.

I gave the Mishawaka office two stars because 1) the employees were pleasant, and 2) my husband has…read morehad good outcomes with his cataract surgery, thank goodness. HOWEVER, both appointments were a marathon of frustration! The first day our appointment was at 10:30, and we weren't done until 3:45. We were upset to sit in the waiting room for several hours, but hoped it was an unusual day. But his next appointment a week later was for 9:30. They shuffle patients from room to room to room, doing an exam and getting papers signed. In each room there is a LOT of sitting and waiting! Finally at 11:30 we were taken to the surgery waiting room, which was full. We knew we were in for another long day when patients started telling us their appointments were for 8, 8:30, etc. So we sat, and sat, and sat! They have NO REGARD for their (mostly SENIOR patients) that have not had any water or food since the night before! FINALLY at 3:45 he was called back for surgery preparation. Guess what? The dilation of his eye that was done that morning had worn off and had to be redone!! He was so dehydrated, that it took four tries to get his IV going! (which he never has trouble with). The 10-15 minute surgery went fine. By this time it was 15 minutes until closing at 5:00. He came out of surgery, had IV and heart monitors disconnected, and was wheeled out to the car. The nurse said to help him at home because he's still weak and shakey. i can't imagine why. No post-op observation. Just put in the car, 71/2 hours later, for a procedure that takes about an hour from preparation to recovery!! The Institute needs to figure out how to fix this. Because this treatment is ridiculously inefficient!

I had my first appointment and everything went very well. Everyone in the office was so friendly…read moreand helpful.

Seriously the best eye exam I've ever received. Dr. Kintner has great staff and is personable &…read moreknowledgeable - I'm lucky to have found his office!

Woke up with pain and the feeling that something was in my eye. Cee was able to see me that same…read moreday. Dr. Shearer was great he took the time to exam and explain what was going on in my eye. Luckily it was not an emergency situation. The office staff was great. A big Thank you to all.