I was extremely hopeful at first visit. being told there is something wrong and we will get to the…read morebottom of this. was told many people like me get mis-diagnosed with anxiety when this isn't that. was told that it must be so frustrated to have been gas lighted by many other providers before coming here- just to be discharged from the clinic after one visit due to "complexity" apparently sending a message every day about a reaction you had is not acceptable. was told i was going to be set up for an oral food challenge and then the next "action" was DC from clinic. was led down a dark path with 0 answers and to continue to figure it out on my own. i have never been so disappointed in my life.

I CANNOT ADVISE AGAINST THIS PLACE MORE. I left my visit at this office LAST October feeling very…read moreunheard. The front desk staff and nurses were very friendly and my overall customer service was 5 stars. However, I followed all the directions prior to this appointment regarding not taking my antihistamines 7 days prior to coming in for my skin test. After my testing I was told that my SSRI was blocking the testing and we would need to do a blood test and follow up in 3 months. This was after telling my provider that I have constant daily allergies that make me uncomfortable on a daily basis. I felt dismissed when told to follow up in 3 months. I will be getting the blood drawn and having my records sent to another clinic. Update: this clinic is still trying to charge me $810.00 for an allergy test that was "blunted", produced no results, and wasn't even finished. I can't believe this company has gotten away with this. I should have been charged an office visit and breathing test. NOT a skin allergy test and I am now forced to retain legal counsel. I would 100% rather pay an attorney than pay this clinic for services I NEVER received. I cannot express enough how bad this place is!! I went to another clinic 2 weeks after my visit here and have been getting allergy shots once a week since November. Pick your allergy doctor carefully!

Went in because was sure I had a UTI. I had to wait in a hallway on a hospital bed for quite a…read morewhile before being seen by a doctor. Doc asked me some questions about my symptoms, did quick vitals check then said It didn't sound like a classic UTI so sent me home with nothing. 2 days later went to Midlands for same thing......guess what? I did have a UTI. They gave me a script for antibiotics. The wait in the hallway was "We are busy and all our rooms are in use". Never ever going there again.

Fast service, open on wrekends- helped see my daughter quickly and figure out my kiddos coughread more

Terrible staff. People com me e and go daily. I went for a follow up appointment and the dr was…read moreno longer there. They didn't even have the courtesy to call and tell me not to come in.

Tried to call for an appointment and the person answering the phone just said 'how can I help you?'…read moreI asked if it was Pain west and she said, 'yeah'. and silence. This made me feel like I reached a sketchy number and I asked if I missed her saying 'Pain west'. she said 'how can I help you'? and I disconnected. I have no idea if I even reached the clinic and if so, she was insanely rude. Customer service is everything.

Dr Raj & Staff are very professional and courteous! Almost no wait time and Dr Raj is very…read morethorough! The office is very clean, the waiting room is very spacious with a TV and plenty of reading materials. I would recommend him to family and friends anytime!

A patient was referred to NHI and experienced 30 minutes wait times with no one ever answering?!?!…read more The patient had better luck with the weekend answering service, but of course they could only pass along a request for a call back. The person who called back was short, rude and didn't seem to have a grasp of what was going on?!?! What is going on? Hopefully the people answering phones and operating the imaging equipment aren't one and the same!

They were friendly and knowledgeable. Well prepared and accommodating…read more Very professional environment and experience.

The staff at this urgent care location are excellent…read more We popped in because it's closest to our house and my husband had taken a tumble and thought he may have injured his foot pretty bad. They didn't have the X-Ray machines that Google said they did, but the staff pointed us in the right direction to their location that did. The people behind the desk were very friendly when we told them the situation, and they lamented with us about it. (FYI - it ended up being that his foot was actually broken, once we got the scan! Ah!) Even though we didn't end up becoming patients of this urgent care, we did get to experience the great and helpful attitude of the staff. So I will definitely return here, if we do ever have another urgent care need!

Initially I wasn't skeptical as the receptionist asked me for my insurance and ID, and provided me…read morewith 3 pages of paperwork to complete. However, when the next two patrons came in she asked them if they'd ever been there before and they had. They sat down and one went right even though I was there first. By the way I had been there before. The only difference in the three of us is I'm a black male and the others were white. In observing this I came very close to confronting her regarding the differential treatment. Sometimes having to even ponder it gets exhausting! Nevertheless, the nurse and PA were both professional and kind. Hopefully my diagnosis is accurate.

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

BEWARE SNEAKY CHARGES. Beware if they offer to give you tests and tell your insurance will pay for…read moreit. Insurance doesn't always cover it and you may get charged an extra office visit for having them do them but they won't inform you of that when they offer. They' may tell you that the information is on the sign in the room. How many of us read the signs in the exam room? The doctor or the PAs do not informyou of this when they are offering them. We are moving to another practice.

Have been a patient here for over 28 years. Dr. Meissner is compassionate and knowledgeable. His…read morestaff have always been kind and helpful.