I have used them many times. They give good estimates on how long it will take to get to you…read more Their cars are older but very clean. They are pretty expensive but when you need them they do a great job!

Great service... Love the professionalism and respect they…read morehave.. Very on time and the cars are super clean...

I give this company zero stars. The guy pulled up screaming "F-you at me over and over because his…read morecompany sent out two cabs. Even when I tried telling him it wan't my fault, he continued his "F-bomb" assault on me. Unless you are desperate for a ride, avoid this man and his company.

We waited longer than usual for the cab to show up. What showed up shocked us as it was not a…read moreyellow cab and instead we got a beat up van with 2 ladies with no indication of a taxi or cab company. THEN they drove us literally 1.5 (no more than 2 miles) and charged us $13.00 with no way of clocking the mileage because they had no meter. This is a very unprofessional service and we will NEVER USE AGAIN! My husband and I are still in confusion about what just happened.

After reading the yelp reviews of this same company (but at different locations), I had a little…read moretrepidation about using this company. But since I really don't have much of another choice since everything else was so far away, I decided to gamble and hope for the best. I was completely surprised that not only did the driver come on time, he was actually a minute or two early! He was very amiable and didn't dilly dally to get to our destination. Even though he knew the fare wasn't going to be much (when I called the RSVP a few hours before pickup, I told dispatch exactly where I was going), he was still very efficient at getting me there quickly and gave me a very decent fare. So I tipped him the amount of the fare since he was so excelent.

The dispatcher was rushed and unintelligible. I was told the cab would arrive in 20 minutes. The…read moredriver called after 20 minutes had passed to say he was on the way. I was outside, waiting, for 45 minutes before the taxi arrived. His call To let me know he would be late, at least, was courteous. Then, the driver started taking me to the wrong hotel, in the complete opposite direction as mine. When I got in the car, I had told him the hotel name and the street it was on. I figured that would have been enough information. I gently corrected him and he reset the meter. He was relying in his personal smart phone for directions. Even though he reset the meter, the total fare was $3 more than the fare I paid from the hotel to the restaurant earlier that evening. These folks better hope Lyft or Uber do not take hold in this area, or they will certainly be out of business.

Well, my guy Victor arrived in less then 10 minutes. Made me happy, nice guy good conversation,…read morenot a creppy crawler. Picked me up on time today had several different things to do. Never waited more then a couple minutes for him to get there and he helps me carry the groceries to my door. Even gave a couple of suggestions which would be closer for me to pick up some items. Compared to the others out there this works great for me!! And the PRICE IS Rite.

I got an emergency call from the school to pick up my son when my car was in the shop. I called…read morethem and I had a ride within a few minutes. I was given very fast A+ service

Incident occurred on 4/24 at about 6:08 pm cab unit 81 is an unsafe driver. Location occurred on…read moreSouthbound lanes on Sierra Hwy after Ave K. Driver in cab 81 never used his signal to indicate that he was getting into another lane, driver didn't even look over his shoulder to check if there was any one else in the lane. Well, in the lane he merged to there was motorcycle rider the driver almost hit the motorcycle rider. Beware of this driver, he could of killed the motorcycle rider. This is a very unprofessional driver, representing this taxi company. I will be reporting the incident to the proper authorities.

DO NOT USE THIS CAB COMPANY! 1) the dispatcher is RUDE! 2) I called them at 8:26pm for a cab and…read morewas told it would he about 25 minutes then at 8:56pm I called back saying the cab hasn't shown up and wanted to know how much longer it would be and they said 15 more minutes, the cab didnt end up showing up until after 9:20!! 3) the driver was TEXTING the entire time he drove my friend and I where we needed to go

Called from Antelope Valley Hospital. Richardo showed up in about 15 minutes. He was courteous,…read morefriendly, and professional, oh, and a safe driver. I just read the other reviews, and was kind of surprised. My experience was great. I Never call cabs, but at 12: am, I had no choice. 8 bucks to get home, and I got Richard's number for next time. I'll used him again.

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.