Jeremy installed a "new" reverse osmosis system June 2025. The water was delicious and the TDS read…read morea consistent 14, and 16 in December 2025 when we had him come out and change the filters as he had recommended (every 6 months). After changing our filters December 23rd, our TDS readings went up to 260! We called to let him know the pressure dropped significantly and the water was cloudy and had an odor. We bled the system up to about 10 times and flushed the membrane a couple times and let the system refill before testing again. We let Jeremy know it wasn't performing like before. Nothing was broke until he changed those filters. His response was slightly defensive and his resolution was to change the membrane out which had not yet been done, and to charge us again. This did not sound reasonable to me as to why would I trust another service when the first service provided had not worked and was abandoned unresolved? How does a 6 month old perfectly working new system go from great to broke? It's a mystery to us. Won't use these guys again...and their answering their "business" phone line or returning messages are slow. I tried to get a copy of the receipt from when we had the system installed with no help, never got a call back. And their business address is a residential area, I'm sure there are a few ma/pa businesses in this town that work from home. Very disappointed, now we are buying bottled water until this gets resolved.

Would use them again. We own a few houses and they would be the one I would want. Explained what…read morewas going on and fixed it right away.

We needed a new water heater installed. They provided a fair quote. Communication was great and…read morethey did a perfect job. The project was a major challenge and they certainly met the challenge!

North Horizon Plumbing will from now on be the only company I use. They are so knowledgeable,…read morehonest, kind, and reasonable. I had a leak so bad in a crawl space so small, I honestly didn't know if it even could be fixed, and in no time it WAS fixed. I'm so impressed and very grateful!!!

THE BEST PLUMBING connection in Verde Valley and surrounding areas hands down IS James Peters and…read moreCOMMUNITY PLUMBING. James was referred to me by my awesome HVAC gurus at Soudani and Associates. James took time to review my Home Inspection Report prior to arrival and did a complete assessment at the property identifying imperfections and potential areas of plumbing issues. James' assessment determined concise plumbing needs; corrections for a complicated old water heater system, installation of a pressure reducing valve, and hose bib repair. He confirmed the exterior faucet fixture pipes were inside the home walls not in the ground...not so simple fix, but he magically fixed it temporarily with future full repair plans. Order out of chaos and bringing all up-to-code! In fact he recommended the antiquated water softener be replaced, which I didn't realize was on its last leg. Sure enough a week later after inspection the old water softener malfunctioned and started leaking. James successfully helped me disconnect it via text instructions within minutes, at no cost. James is an EXTREMELY knowledgeable, experienced, genius level plumber with skillful competency in plumbing repairs and installations. Along with all those bells and whistles is his kindness, honesty, full integrity and upstanding work ethic. James was very accommodating in finding the Bradford White 50 Gallon Gas Water Heater I wanted and he installed a highly improved state-of-the-art NOVO Water Softener. He and his assistant Matthew dialed in all the new appliances and repairs with professional perfection in just a few hours. Community Plumbing is fairly and competitively priced too! I am SO HAPPY with the work completed. My new systems are just beautiful and running smoothly. James has been a GodSend and enjoyable to work with along with his wife Nikki. AMAZING! I HIGHLY RECOMMEND Community Plumbing, definitely the best plumbing resource in the area. Many thanks James and Nikki!

Freezing weather and wake up to water on the back patio on a Tuesday. Sent a text to our realtor…read more Community Plumbing was referred to us. James was available and was able to diagnose our issue. Our 1970's pipes from well and gas meter had had enough and needed to be replaced. James gave us a quote and got started as soon as he could fit us in. James worked many hours including weekends and had new water and gas lines installed by Sunday. Inspection on Tuesday and gas back on by Wednesday afternoon. James did a great job and kept us informed every step of the way. We are very happy with the results.

Wasting your time to call Dan's Plumbing. Twice he no showed for appointments and when he did…read more(after I contacted him again), he popped up the drain stoppers and left saying he would be back with new stoppers. Never showed up again. Finished the job myself

Prior customer, called with emergency (broken hose valve water running), he said it's right by his…read morehouse and he would be there same day. He failed to show up and dodged my phone calls (btw voicemail full). Definitely not someone I would recommend or hire again.

Gary and David are absolutely awesome and addressed several plumbing issues at our home in Sedona…read morewith professionalism, skill, knowledge and courtesy. They were very time efficient and answered all of my questions. I also thought their pricing was very fair and reasonable. I highly recommend them and will most definitely call Dewey's for any future plumbing needs.

I had Dewey's hook up city water to my house attaching their new line to an old shut-off valve. I…read moredon't know if they checked to make sure the valve was worked properly before hooking into it. They were on time. Did the hook-up and were an hour under estimated hours to do. I still paid the the quoted mount. No discount. Fine. Two weeks later I went to do some work work and went to turn off the valve. It started leaking. It must have been bad but Dewey never checked it before hooking up! It's OK, we all make mistakes. I called Dewey to fix the leak figuring it was covered under their warranty . They told me the valve was bad. I authorized them to replace the valve and expected to paid extra for the bad valve. I didn't expect them to eat the cost of a new valve. I expected to pay for it. Fine. What I didn't expect was that they would charge me for a whole new repair. They did not do the repair under warranty. They charged me $226.83 to install one new valve! I tried to talk to them. Their pit bull, Megan, their gate keeper wouldn't let me talk Sean, her boss, to plead my case. I'm paying the $226,83 so they don't send me to collection and mess with my credit. I will never use or recommend them to anyone again.

We were in a major pinch and Duane saved the day! He was incredibly speedy to respond. His…read morecommunication throughout the process was top-notch--he explained exactly what was happening and what needed to be done to fix it. It's clear he's very knowledgeable and takes pride in his work. Efficient, professional, VERY SHARP, and highly recommended! If you need a plumber who knows his stuff and won't waste your time, this is the one to call.

I had an emergency clog in the pipe at one of my properties on a Sunday. I called Stellar. Duane…read morecame out within about 40 minutes cleared the pipes and replaced a wax ring that got compromised because of the back up. Pricing was exactly what he quoted me over the phone ahead of time. Excellent company, would highly recommend them.

I cannot even begin to explain how much Clay went above and beyond for us. He was so professional…read moreand easy to work with. He had all of our issues resolved promptly and efficiently. I absolutely recommend Gold Star Plumbing!!!

We called them since they were a local company. We recieved a bill for service that was not fully…read morecompleted. We feel cheated and taken advantage of. They said parts were replaced, but in fact, they were not. I would not recommend them. I called to let them know and was told a manager would reach out to me with no response yet. The invoice they gave me has multiple spelling errors and is very unprofessional.

Chris was on time, very friendly, and knew exactly what he was doing. He gave me future projects…read moreestimates and lots of valuable advice. I highly recommend!

Chris responded quickly and found the leak in my toilet tank right away. I ordered the toilet…read moremyself from HD, which Chris advised would save me several hundred dollars. I really appreciated his honesty. HD delivered to my house and Chris installed it. He did a great job. He was very courteous coming into my house and putting booties over his shoes. I felt his rates were very good. I would definitely recommend his services.

Rich has been our go-to plumber fo 20 years and have been there by for us through routine…read moremaintenance, upgrades, replacements and emergencies. Sometimes hard to schedule since he stays so busy, but in a pinch he's always made time for our needs! Highly recommended!