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    Midgard Self Storage

    2.3 (6 reviews)
    Open 8:00 am - 7:00 pm

    Services - Midgard Self Storage

    Self storage

    Trailer rental

    Truck rental

    1 More Service

    Vehicle storage

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    2 years ago

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    Brittany H.

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    U-Haul Moving & Storage at Mall of Georgia

    U-Haul Moving & Storage at Mall of Georgia

    1.0
    (2 reviews)

    So usually this place is very nice and clean. In the past week this place has gone downhill there's…read morebeen trash everywhere the floors are nasty and don't even get me started on that elevator so I've been using a staircase which is usually very clean by the way it wasn't clean either I don't know what y'all got going on but you need to get a crew in there who knows what they're doing whoever was doing it before was excellent.

    I truly hate this trash company. Review over. Okay fine, I'll type a bit more than that…read more You know U-Haul. Chances are you've dealt with this terrible company before and realize that you're going to have a bad experience no matter what. I had to make my way to this U-Haul location because the previous location I tried had a truck that was completely out of gas. I was thankful this place at least maintained their trucks reasonably well. Getting the truck wasn't too bad of a process. Returning the truck was a total nightmare. The two employees that were working had 0% politeness and 100% attitude. We were supposed to finish the final steps of the return on the app, but the app wouldn't load. Fortunately, one of the employees relented and said he'll finish checking us out and not charge us the extra fee that we were threatened with. It's bonkers that U-Haul can get away with consistently bad service. This is far from the only U-Haul location with terrible staff. I think I'll give Penske the chance to ruin my day next instead of giving this trash company any more of my business.

    U-Haul Moving & Storage at Pleasant Hill Rd

    U-Haul Moving & Storage at Pleasant Hill Rd

    2.3
    (9 reviews)

    It is the worst place to rent. I rented a trailer that had a light out. I told the person who gave…read moreme the trailer that he could repair it. He told me that it wasn't his job. I replied that if they stopped me and gave me a fine, they would respond and he told me no. And just for telling them in an annoying tone that they should do their damn job, they reported me and now they don't want to rent me for expressing my feelings about the situation. It was better when workers with experience and desire to work took care of anything you needed and helped you. Now the young people, especially the manager, are very lazy people who cover what their teammates do.

    Literally the worst experience ever…read more Last year I used their services for the first time when I was moving. I rented a 15' truck which moves 1 Bedroom Home - 2 Bedroom Apartment. I paid about $30 plus mileage. First time experience was okay. Since I recently bought a house, I needed to move again. This time I also needed a 15' truck again. When we were almost done, and ready to make a payment the cashier told me I was unable to complete the transaction because I had a "pending payment". Last year when I was returning the truck I asked the cashier if I needed to make any extra payments, she checked and said I was good to go. Now, this guy is telling me that because I didn't pay $1 "environmental" fee from last year, I wasn't able to complete my transaction. But not only that, $1 fee turned into a $50 bill for "LATE PAYMENT". Seriously? I've would have totally paid the dollar if I was informed in first place, but I never was. The lady even said that after returning the truck you have 14 days to make that payment at no extra cost. I am so mad no one informed me before about this, being that part of their jobs. Not to mention everyone in this location is super rude, and try to rush everything. Never again. ESPAÑOL Literalmente, la peor experiencia de mi vida. El año pasado utilicé sus servicios por primera vez cuando me mudé. Alquilé un camión de 15 'que se muda a 1 Bedroom Home - 2 Bedroom Apartment. Pagué alrededor de $ 30 más millas. La primera experiencia fue buena. Como recientemente compré una casa, necesitaba mudarme nuevamente. Esta vez también necesitaba un camión de 15' nuevamente. Cuando ya casi habíamos terminado, y listos para hacer un pago, el cajero me dijo que no podía completar la transacción porque tenía un "pago pendiente". El año pasado, cuando devolví el camión, le pregunté al cajero si necesitaba hacer algún pago adicional, ella verificó y dijo que estaba listo para ir. Ahora, este tipo me está diciendo que debido a que no pagué una tarifa "ambiental" de $1 del año pasado, no pude completar mi transacción. Pero no solo eso, la tarifa de $1 se convirtió en una factura de $50 por "PAGO TARDÍO". ¿Es en serio? Habría pagado el dólar si hubiera sido informada en primer lugar, pero nunca me dijeron nada. La señora incluso dijo que después de devolver el camión tiene 14 días para hacer ese pago sin costo adicional. Estoy tan enojado que nadie me informó antes sobre esto, siendo esa parte de sus trabajos. Sin mencionar que todos en este lugar son súper groseros, e intentan apresurar todo. Nunca más.

    Midgard Self Storage - selfstorage - Updated June 2026

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