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    Midgard Self Storage

    2.3 (6 reviews)
    Closed • 8:00 am - 7:00 pm

    Services - Midgard Self Storage

    Truck rental

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    2 years ago

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    Brittany H.

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    4 years ago

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    U-Haul Moving & Storage at Buford Dr

    U-Haul Moving & Storage at Buford Dr

    (17 reviews)

    The good: the truck did not break down and made the 200 mile round trip…read more The bad: truck A/C only worked below about 40 miles per hour. At highway speed (for about 180 of the 200 mile trip) the A/C worked maybe 10% of the time in 85+ degree weather. Driving into the sun towards the end of the day. The ugly: Booked labor to unload truck thru uhaul website. The labor crew to unload the truck never showed up (they did call to say that had been double booked). They showed up the next day (so incurred a 2nd day of truck rental). The app to use times out when uploading photos (multiple times). And prevented me from recording damage to the truck (but I have time stamped photos and video of the damage of the truck, taken with a cell phone camera and cellphone flashlight). The above is uhaul corporate issue Below is the specific Uhaul facility issue. Checking out the truck, in the dark, because the facility parks trucks with minimal lighting, shoulder width apart and backed up to a dirt berm makes it difficult. Tried to use app to take self photo and of drivers license - app from link timed out constantly. Clerk had to take photos. First truck was stuck between other trucks - they found another truck. Checkout of truck was done in the dark. No lights - difficult to checkout using cell phone camera (to see and document damage that existed to truck). Tried to use app to report status of truck, it timed out while uploading photos of damage. Tried to use link again, said link had expired and to call 800 number. Was told by 800 number screener it would take 15-30 minutes to get someone to discuss app issue. Gave up - had purchased the insurance so that should take care of any damage. While driving the truck, 200 miles round trip during the day - the A/C did not work consistently. maybe 90% of the time NO air flow. Was told today when checking in the truck, that "air conditioning is a luxury" even though Uhaul website says trucks have air conditioning and that it doesn't say "it is a luxury". Try driving 200 miles in 86 degree temperatures. Also contracted thru uhaul for laborers to unload the truck - they had overbooked and never showed up. Had to keep the truck for a second day until they showed up today. Uhaul counter representative said AC was a luxury - not guaranteed. Uhaul counter representative said that the labor company was a 3rd party company (true) and the 2nd day wasn't their (uhauls) fault. True, but there is some culpability by uhaul for their contract company. I mentioned to the counter lady that she was the "face" of Uhaul from the customers perspective - and she didn't really seem to be concerned with either the AC, the dark/night time checkout or the labor issues causing a 2nd day of truck charges. (she did apologize for it though). What uhaul web site says about 15 foot truck: What are the features of a 15' truck? Large, roomy cab with seating for 3 adults Air conditioning Automatic transmission Air bags AM/FM radio Disc brakes Above doesn't mention that A/C is a "luxury" - so maybe FALSE advertising? Would I use uhaul again? I would probably check out other companies first. I am so glad I didn't have this issue 5 years ago when my son moved 1500 miles - we were going to rent a 15 foot truck (to pull his car) but decided not to. Driving across mid west at the start of summer with no AC would have been...not good. The truck happened to be registered in Arizona - and the temperatures today there were over 100 degrees. I would say if someone had that truck in AZ today they would not have considered it a "luxury"! This is describing what the labor portion from the uhaul website. while it does mention a 3rd party company, they are ON THE UHAUL website and I would be willing to be that Uhaul corporate gets a commission from every booking thru the website from the labor company. Uhaul is the "face to the customer" for that transaction! Moving Help® is an online marketplace that connects you to local, affordable moving companies. Find Moving Helpers® that meet your needs when you sort search results by overall rating, lowest cost, and services offered. On moving day, simply pick up your reserved U-Haul® truck or trailer rental and necessary moving supplies and equipment, then leave the loading and unloading to Moving Help®. Customize your order to fit your move! Reserve Moving Help® by the hour, starting at two hours, to get just the right amount of help for your move.

    Had an appointment to have hitch installed on my car at 11:00am. Person who does installs wasn't…read morethere and they didn't know what time he would be in. They finally got in touch with him and he was on in way in. An hour and 20 minutes later he's still not there. I left and will not return.

    Midgard Self Storage - selfstorage - Updated September 2026

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