Well, I drive some time just to get parts in the Family Auto parts store.... Because there I get…read moreeverything I need, and if they don't have they will find for me ASAP. Especially dealing with Mr. Bill makes it much easier. So one thing I don't have to deal with is Auto parts. I just call and go pick up. LilianoDesignsNYC

Just moved to the east coast and had an engine light go on in my VW GTI. Decided to go to their…read morestore before heading to the mechanic. They went out to my car with a scanner and figured out it was my O2 sensor. Bought one a lot cheaper than I would have gotten through the repair shop. Great guys. Real friendly and very knowledgeable.

Terrible customer service. Grey shirt "assistant manager" cursed me out because I wasn't "inside"…read morewhere the line start. He was rude and didn't even care that he was rude while using profanity. He didn't even care that I will contact management. This is the world we live in where businesses hire trash to be the face of their stores.

My daughter brought my car there to get my bulb replaced for my driver's side signal. She spent…read more$50, plus 4 hours going back & forth because of incompetency of workers!!! Then told to come back at closing and the main guy would do it, he took it apart & started to utube it?!?! Didn't know what to do!!! Don't go to this place and wouldn't give her money back!! Corporate look out!!! I'm not happy and EVERYONE WILL KNOW!! Taking advantage is just not right!!! Rating "0" stars

I've been here a few times in the last month and haven't been disappointed. The guys behind the…read morecounter are very helpful and educated on autos and auto parts. Prices are fair. I will never go to AutoZone again! Thanks guys! Satisfied customer, here.

Unprofessional- called to confirm a part was in stock, drove 20 minutes East to pick up part, legit…read morepaid for the piece and waited 20 minutes for them to "take the piece out the truck", 20 minutes pass for them to tell me that the piece was sold. They were unapologetic and didn't care that they wasted my time. Junior who helped me was more worried about ordering his lunch from McDonald's as I just wasted my lunch break for a horrible experience. My grandfather has been dealing with this specific location for YEARS, and I guess considering they saw a female they never seen before they could care less about my experience. Would give no stars but I can't...

What a total joke been dealing with this place for years always a story for a door from them that…read morewe did no longer need asked them to come pick it up they said they will be there and never showed up so we will return the door to them they would not give us our money back told us we have store credit told him we don't want store credit they told us too bad will never ever ever buy anything from them again be where and stay away . It was only 2 days btw .

Use to be a god place to grab stuff but the son is very money hungry. As soon as you ask about a…read moreprice he hops online and see what they are selling for and comes back with some crazy price. You have better luck with Adam as he is open to a fair pricing structure. I have never been there and see the son with a smile or have him greet me with a smile. Adam is always chipper and it's sad that his son didn't get some of that attitude. I have bought items and Adam changes it or takes it back due to buying error junior doesn't budge.

Amazing guys! I came in to purchase one thing they do nice and helped me out with multiple things…read more Bumper plus my new radios?!!! Love it! Good price nice people. The sad and the son explained things and were welcoming!

Well stocked automotive parts store. Dropped in to get replacement windshield wipers for my mother…read morein law's car. As its an older model I was not sure of the wiper to get. Helpful staff looked it up on the computer then went and found it for me. Easy peasy experience.

So helpful!! James D went above and beyond helping me. I usually go to other auto stores but I'll…read morebe coming here from now on. Thank you!!!!

Great customer service! Needed new wiper blades for some time now and finally got tired enough of…read morelistening to them squeak every time it rained. While this isn't rocket science, changing wiper blades can be a PIA depending on the make/model. The representative at Advance Auto Parts explained the different options to choose from, then sized & installed them after my purchase. Sometimes it's the little things that go a long way.

Always have what I need and will find it if not. Friendly and knowledgeable staff. Prices are more…read morethan fair.

Great people, great work at the right prices. You can always count on them to get the job done…read more They do everything from machining cylinder heads, engine blocks, to building complete race engines and they also do rim repairs as well. Also if you do snow plowing in the winter don't hesitate to stop there as they provide service all through the snowy nights.

I have gone to Pep Boys instead of my Kia dealership service garage for about a year now and I am…read morevery happy with their service. I've gone there to have my yearly inspection done, I went there when I got a flat tire, I've gone there to have my oil changed and every time I go it's quick efficient and I'm not spending thousands of dollars on repairs. I don't need. I do not feel any pressure to get any thing fixed with my car that probably doesn't need it. I go at least twice a year for a regular maintenance and when I get my inspection it's quick and I pay for the inspection and go. I just recently had my inspection and my brakes done and I was on my way in less than an hour and a half. I'm always expecting to spend two or three hours because that has been my experience in the past. But now, the last year that I've been going to Pep Boys, I haven't spent more than a couple hours. The longest time I've spent there was because my car was towed in last minute for the flat tire, which is to be expected because people with appointments are taken care of first. I had no problem waiting because I didn't want to cut in line. The Pep Boys in Lake Grove is great and I will continue to go there Oh, and I also should mention that I got a flat tire years ago in a different town and that Pep Boys was just as wonderful. When I thought I was gonna have to get a new tire, they just fixed my tire and I spent 15 bucks. Pep Boys is great and I will continue to bring my car there.

Hmm.. One star and I'm being generous…read more A few weeks ago, I dropped off my Tesla for a New York State inspection. I brought the car here two years ago and it passed with no problems. A Tesla should be an easy inspection, there's no engine to check! My wife & I walk to Smithhaven Mall, we window shop, all is right with the world. I walk in and I'm told the car failed inspection. What?! Yes sir, the tint on your windows is not up to code. Wait a second, you passed the car last year?? Yes sir, someone made a mistake and I don't want any problems. You'll have to take it back to your tint shop, let them put a lighter shade of tint that will pass New York State Ins.. I ran outside to the car and ripped off all the tint on the side windows. I went back to the desk with a huge tint ball. Now the car will pass! Idiots. Never again.