I really love this place. The kind gentleman at the desk is always professional and understanding. Today, he remembered me. I took my new car in for minor issues that Pep Boys wouldn't help me with. And these mechanics fixed it free! I'm very happy with my service here and will not go anywhere else!! Thank you Midas for taking care of me! read more

If I could give a negative 5 rating of this facility, I would. I brought my BMW X3 for an alignment service and after that I noticed the following patterned scratches on the driver side of the wheels. brought up to the shop but they didnt want to take the responsibility and one of the employees was rude and unreasonable. they insisted there is no way they couldnt do that. but those are not from road hazards. I regret so much that I didnt read the reviews before I left my vehicle with them. what a scam I tried to reached the owner for two days and eventually got a call. What I have experienced is no better than the store front. it wasnt a long conversation, in general the owner also denied the resonsibility. that is totally ok and understandable. however what I heard such as "we dont care your yelp review" "you can do whatever you want" and "see you in court" were not something that comfort my ears and heart. anyway, I am stating the facts whether people care or not. I hope you guys find the review useful. thank you for reading. read more

Midas - Auto Repair Near Me - Sunnyvale, California

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Took me in on short notice and did a perfect job with my tune up and brake service. Really friendly, transparent, and fast!

I go to Midas for service on my work vehicle and they are always great - very willing to work with my fleet management service, quick service rendered, and always helpful. I would 100% recommend to friends and family. Giving 4 stars for lack of emissions testing - full service and testing would be so ideal. read more

Had a sudden tire blowout and stopped here.it was a Sunday and I was surprised to find a service place open. They were able to replace the tire and sensing unit (damaged in the blowout and shown to me before replacing). Done in under 1 hour at a very good price. Had everything they did explained to me. They contacted me the next day to follow up to make sure I has no problems. Definitely will use this place again. read more

My brother-in-law thought he needed brakes so we took it in for inspection. Turns out he did need front brakes. The brakes were done while we waited. Not only was the owner very professional but went the extra step and performed a special service without charge when I told him Bill was going to be 100 years old this November. I will take my car there when I need brakes and I will give this shop my good recommendation for anyone I know. Thanks, Israr read more

Went there for oil change and tire rotation (groupon deal). Looks they did all (in the receipt, tire rotation was mentioned), and came back home, realizing that they did not do tire rotation. Only when I called them, they said they didn't do the tire rotation because the tires were made in 2010 with some wears. Why didn't they mention this in the first place? Looks like they tried to sneak the way out to avoid doing the work and thought they would get away. I got it done at Wheel Works for free the next day. Such a poor customer service and liars. Will not come back again. read more

They have fit me in last minute, taken care of my car problems above and beyond with fair rates and even follow up to make sure everything is running smoothly after repairs. Highly recommend! read more

Am from Berkeley , but had driven down to " SANTA CLARA " force Wedding July 4th. weekend ( small function outdoors w/distancing ) ... Whilst driving from up here - I felt ' My Tires were on Excessive Noise Mode !!!! I googled and ' Found this Incredible Shop ' !!!! By The Grace of God !!!!!! I think we all know ' How Weird, and Frustrating ' it can be to be in a New Town / Area w/ possible impending Car Issues. To begin with - I am a ' Senior ' who ...as many of us Seniors abhors ' Senior ...I mean Freeway Driving ' anymore !!!! !!!! Not to mention Their follow-up was ' Amazing On My Missed Cal ' and I was told " No Charge to Check Tire Noise " .... Now ' Let Me tell you that I am a ' Car Savvy Individual ', and the last thing I wanna do is have my vehicle serviced 60 - 75 miles away from home !!!! However - I did drive out of there w/ All 4 New Struts & A Wheel Brake Job @ A Great Price !!!!!! The gentleman I interacted with was Mr. Israr. He was reasonable, knowledgable, warm & Hospitable as well. I knew my ' 06 Accord was comin' up for those Services. I had bought it about 3 years ago in Berkeley, but had ' No Rapport ' w/ anybody up here to ' TRUST ' w/ Major Service. Plus I really enjoyed the ' Spaciousness & Warm Climate ' of The Valley / Sunnyvale - where I'd merely driven through in the past !!! Before I forget .... 2 goodies I loved were that : #1. He was ' Very Honest w/me ' .... discouraging me from buying " New Rear Rotors " ...... #2. He offered me ' Excellent Deals ' on both Services. Brakes & Struts. Sadly - my Front Brakes were ' Metal 2 Metal ' .... and they ' couldn't Salvage the ROTORS ' .... The ' New Struts ' certainly make the Drive far better on" The Highway " ..... and on ' Potholes ' etc..... LAST but NOT LEAST - How ' Terribly Refreshing ' to find ' An Honest Auto Shop w/ Such High Integrity !!!! . I now wish I lived in " Sunnyvale " !!!!!! Thanks Mr. Refai & I shall return !! God Willing Our Spirits shall Re- Unite !!! Knowing I was fron ' Out of Town 'and An Elder - he even dropped me off to lunch nearby , and collected me a bit later ! M..a..a..a..n !!! Little did I know ' Small Town Hospitality ' was still alive !!! Keep up the Great Work Mr. Israr Refai , and I just wish you were closer !!!!! read more

I used to be a loyal customer here. But the last time I went, everything went wrong. Someone here mentioned not to come here if your "Check Engine" light comes on. I wish I had read that. The lady said the fee is $200 to test. And I asked if I get the service done will they be able to credit any part of that fee to the repairs. She laughed out loud and said she's never heard of that. They then come back and say I need a new cat, and he said because the original owner bought the car out of state, I have to pay a few hundred dollars more for "federal". I told him I am the original owner and I bought the car at the Toyota dealer across the street. Nice try, though. He asked me to pay $100 deposit while he gets the part sent from the dealer which is $3,000. Well, I replaced the gas, and the light went off. Another car shop told me I didn't tighten my cap, and the cat and O2 sensor were perfectly fine. I asked him if I can get the $100 back since it was their mistake. But he said he told the dealer that he already installed the part on my car (which he didn't), and said he has to pay a restocking fee and can't return the deposit. So no refund. He used to be my go-to guy. read more

I walked in an hour before closing for an oil change and they were able to see to my car immediately. Israr at the front desk was very friendly and attentive to my needs. Jose was the individual that performed the diagnostic on my car and it was found that my front tires were at 0 tread. The team was able to sell me a brand new set of front tires w/ 3 year warranty for an affordable price and provided me with fast and friendly service all under 30 mins from my arrival. Thank you Midas! I will be returning for my routine oil change for as long as I'm in the area :) read more

I would give it minus 100 starts if I could. OMFG why this place is still running its service without being charged. I bought a coupon from Groupon at $49 for a One Full Synthetic Oil Change with a Tire Rotation and 45-Point Inspection, sounds cool right? But the fact was not. I made an appointment online and after I arrived on time, the manager said I have to wait for 2 more hours and he even cannot find my appointment record since this Midas cannot take general appointment from midas.com, weird! So I made another appointment in person and came the other day. The manager's attitude towards his customers is so damn bad. I believe the only thing he wants from his customers is money. When he pre-check my car, he added $20 more charge for the filter. I doubted why and he said my VW CC car use some different filter so I have to pay for it. Interesting! I looked at the two different filters and found only slight difference between them. I think this does not worth $20 at all. Then comes another thing. During the working process I went out to BestBuy located the other side of the street. 50 mins later I came back picking my car and the manager said my car has a valve cover gasket issue causing oil leaking. I don't really believe him but still I asked for how much to fix. He typed something on his computer and said "$700". OMFG $700???? He really thought I would pay $700 to him for that???? I even doubt whether my oil leaking issue is that bad. So I will go to some other places to double check. I will update this review after that. Last and WORST, after I got home I checked my tires. WOW big discovery!!! They were NOT rotated at all. My back-right tire has a distinguished mark and i saw it was still on my back-right tire. I could go back to argue but you know, I really do not want to see that manager's face again - it's disgusting whenever I recall how it was when he asked for "$700". So my question is "DID THEY ACTUALLY CHANGE MY OIL??" I will let you guys know what is wrong with my valve cover gasket but please please please do not visit this place for HONESTY's sake. --------UUUUUPDATES---------- I went to another place and the guy there was so nice. He had a quick check for me for free and said the oil leak do exist but just a tiny issue. No need to change the whole valve cover gasket but just need to replace three small parts which worth $30 in all. So i paid $150 including resolving this issue and a check for brake together lasting for 2 hours. Back to this place, one word - B*LLSH*T! Gonna file a complaint against it via DMV. read more

I called around the bay for brakes.... These guys answered the phone right away and gave me a solid quote. Israr got me in there took a look. He showed me what I really needed conveniently and professionally. Jose came out and introduced himself to me and said he would have it done in an hour. Well he lied it was actually 40 minutes hahah! Im very grateful to have found these guys they made a customer for life! Thanks Jose and Israr you made my day! read more

Had a large nail embedded in rear tire. Staff were quick and courteous. Took care of it in 30 mins. $25. Would definitely go back. Under new management. read more

Hmmmm. How do I describe my overall impression of this Midas location? Disappointed, upset, frustrated, discouraged, disheartened, regretful, dissatisfied and treated unfairly. Yup, that sums it up. I had taken both of my cars there for a couple of years up to a few months ago because it was convenient. I was never overly impressed with the quality or the price but I wasn't discouraged enough not to go back. I had to have a lot of work done including the purchase and installation for four new tires. 20,000 miles later two of the tires need to be replaced and instead of handling this via warranty, the company is telling me that my tires are out of alignment even though they are worn evenly and I had taken care of them. Very long story short, I don't plan on giving them any more of my business and would strongly encourage you to look elsewhere for a garage for your car. Did I mention I don't recommend them? read more

We have brought our car here three times for oil changes. Each time they "include" a general car checkup. Each time they told us something DIRE was wrong with the car and needed immediate replacement and repair. As we have two regular mechanics however who we go to for actual work on the car, we always brought the car to them (Lozano's in Sunnyvale, or Redwood Car Care in Redwood City). Each time, our PROPER, HONEST MECHANICS told us NOTHING was wrong/needing replacement. The people here are dishonest and looking for easy money. They want to sell you things that you DON'T need, and prey on people's fears. I've seen that we're also not the only one's who have had this experience, either. In one such case, someone had only had their tires for 6 months, and Midas tried to tell them they needed new ones! They have shady business practices. I honestly hope they go out of business. We don't need dishonest scammers for mechanics on the Peninsula. Period. EDIT: They have contacted me to find out how to improve. Very simply, stop lying. 99.9% sure they could have gotten that from my very clear review. read more

Came in for oil change and they suggested that the brakes are cracked. I sounded strange so I went to a certified GMC garage who told me every thing is fine with the brakes. After driving for few miles I noticed that the car is shaking (and it wasn't like this be fore I got in) which should happen when you rotate the tires. Now they are asking for $40 to balance thr tires that were perfectly balanced before I got in. Midas added a comment asking for my contact details in order to resolve. I replied but they never called so I assume this is the level of service you can expect from them read more

This store deserves more 5 star reviews. The staffs are super helpful and friendly. After coming from the Wheelwork where being treated illy, I feel tremendous different in attitude. They rebalanced my tire and charged only for the patching, since I purchased the tire from them before. read more

I've been there twice (once for an oil change and once for a battery replacement) and I've had a good experience both times. The people working there were super nice and helpful. Pretty easy to schedule service online. I had no problems using the oil change coupons, just mention it beforehand. Yes, the last time I went they mentioned some recommended repairs...which I declined. No big deal. Pretty simple transaction, I think, so I wasn't offended. *shrug* If your car needs some basic services and you're in a pinch this place is a good option. read more

Since the new ownership, the service here has far exceeded my expectations! I left my dealership for this specific Midas. And I was faithfully going to my dealership, while grumbling about it the entire time, every time I needed engine work done. I have a 2000 Mitsubishi Eclipse & Midas has taken care of my baby, giving me discounts where others couldn't/wouldn't have. They give me options on what I "could" do, "should" do & "have" to do with my car, along with WHY I need to. I found this super refreshing. You'd be crazy to NOT go here for all your car needs! I'm currently waiting for my car to be done with an oil change. They're almost finished & I was given the full information on my car in less than an hour...at 5pm WITHOUT an appointment! Give this place a shot & you'll be a very satisfied customer! read more

Yeah.... dont go. I took my car there for routine brake service. First thing that erked me was it took all day, and I had to call them, they never called me when it was done. Second was even after the brakes were completely replaced and new... I still had weird noises coming from them, and my parking brake was so loose it felt like it was never hooked back up! I went back and they machined the brakes and it was fixed for a while. Then a few weeks later, a new clunk noise started from the rear brakes. I took it back again, and they said that the new drums were cracked! They replaced them free of course, but that was still 3 separate trips, and 3 days I'll never get back! I also had the brake fluid replaced when my car was there the first time. I just today took my car to another shop for different work and they noticed my brake fluid was really dirty and needed replacing. I checked my records and Midas charged me for a brake fluid change 5 months ago. I guess they never even did it, because I shouldn't have to replace it so soon! Needless to say... I won't be returning. I will attempt to get my money back from them, but part of me is saying its not worth all the effort! :( read more

Came here since I'm a sucker for those 19.99 oil coupon specials. Was it worth it? well.. Since I don't drive around too often, I don't hit 3000 miles on my car too frequently like most people. After more than 4 months though, I thought I should get it done just in case. The front desk guy was very nice when I told him that I needed an oil change and a few checkups for my car. Took about 45 minutes (or more, cant remember) until it was done. Since I asked for the checkup of the car, they explained to me a few issues that could affect the car in the near future. I wasn't too sure about having my car worked on there and by people I'm not too familiar with so I declined and brought it to my personal mechanic later on. Though, I did get my car filters changed there since I've never gotten them done within the two years that I've been driving the car. The total cost of my trip ended up being about 75-80 bucks (20 oil change+ 50 for filters+tax) and a 1.5 hour stay. Definitely was not worth the wait for such simple service. Just save your self the time and money and get it don't somewhere else. :/ **Nice people though!** read more

The positive of this place is the guys are nice and very polite. Also the lobby has free coffee which coupled with the TV makes the time go by nicely. The main reason I would not suggest these guys is trust. They cannot be trusted. They bait you in with a $20 oil change then tell you about hundreds of dollars of needed repairs. I went to get a 2nd and 3rd opinion and the other two places who by the way do not know each other, both came back with the same reply which was although 1 items could use some attention and I could deal with it now or later, the rest of the car was just fine. This made sense because later I found some service receipts to support that I had attended recently to some of the things Midas said were needed to be replaced. It is sad to say this but now I wonder if they even replaced the oil and filter or just told me they did. If Midas management reads this let me say, you guys are nice, but I would charge more and be honest, the fake out the uneducated in cars person might pass off in the short run but in the age of yelp your scam will be uncovered. Good luck. I hope you change your ways. read more

Mechanic was very nice and explained in detail everything I needed to know about my service and what future service my car needs. Sometimes u can feel like you are getting hustled at a mechanic, but I never had any such feelings here The people are friendly and seem very honest. The price was very fair and I would come back here every time my car needed a service ! read more

I am a bit perplexed. My boyfriend got on my case to go to this Midas about a month ago after going to the Stevens Creek Midas, which I went to in Thanksgiving, when I heard some very weird noises coming from my brakes. He saw a higher rating for them then the other Midas, so he was Mr. Bossy-pants and pushy. So I went to this one, even though Eddie is a really nice guy at the other place, and I felt I could trust them. Plus this one is on the way to my work, less driving out the way. So I went here and Chris was very nice to me also but I did wait a long time (the dude with the Acura part that kept coming in wrong from the suppliers delayed everybody). I even got a heater put near me when I whined about the coldness. I did have to bring my car back as after I got home, some weird noise came from brakes again. That was fixed. The good thing about Midas is that the guarantee they have that covers that. So anyhoo, to their credit, they did fix my brakes and did rotate my tires. I was impressed that Chris noticed my struts were fairly new. I never mentioned those to him. This is a factual and truthful experience. Edited since I thought the great review the boyfriend saw was on yelp. It was on GOOGLE not yelp! My rant against yelp was deleted out since I was mistaken. My bad. read more

First visit was pretty recent, within the last month. I had come in without an appointment for an oil change, and with a coupon. The gentleman who assisted me was very friendly. Pros: -Friendly staff -Quick service -No need for appointment(s) -Easy to find -Near shopping and other services so you can leave and come back when your car is ready (that is what we did) -Affordable service No cons here, yet. It was only my first visit but it was a good experience. I do plan to return for more services at a later date. :) read more

I went to OIL change here and as usual they recommended synthetic OIL. I did went for it then they suggested that I need to change rotors and I did that. Next day I saw engine light in my car and I went back. They did gave me one page saying that there was recall. I went to Honda and found that there was no recall. I went again to Midas to find out what went wrong but they asked me to pay for it. I have always did my service with honda but one time i tried MIdas and it backfired. Thanks for not taking responsibility. read more

If there was a way to give negative stars, this place would get -15. Within a 6 month timeframe I spent over $1000 on bakes because they claimed so many things were wrong. Well, the dealership said otherwise. Basically they ripped me off and I hope Karma kicks their pathetic asses. The whiny little manager sulked when I got mad when he told me about their "30 day" warranty and that it's not his fault my breaks needed (or actually didn't need) more work. Flushing my cash down the toilet is preferable to giving it the these idiots. read more

Took my car in for an oil change the advertisement said $79 dollars walked out and the bill was $112. Then they broke my automatic trunk opener. I 100% opened my trunk with the button when I got to Midas and when I picked it up it wasn't working. They refused to look at it or fix it and tried to blame me for it. Horrible, horrible, service. Way to expensive oil changed turned into a $500 mechanical issue. Do Not take your car here! Should have known better, they rarely have cars there, most places are super busy. read more

If I have the choice to give them 0 rating, I will. These people are money suckers and dishonest. I took my 5 year old car to check the brake for squeaking sound. And they try to ask me to change pads, rotors and calipers on all 4 wheels for $2000+. But I end up only changing the front wheel pads for only $50. I have no idea why they want to change other parts for a well maintained car. Never go to this place, and I am hoping they will close their business. read more

Very happy with the service and price here. No cheating, no bullshitting. They do most inspection free of cost, will tell you what you need. You can compare shop, but their prices are very competitive. So far I changed my battery, 2 front tires and also did oil change. Finally found a place that can take care of my BMW and wouldn't rob me!! read more

Mr Israr Refai the best costumer service I have in my life .....Thank you so much !................................................................................................................ read more

Stay away from Midas! I am just a pig-but a very smart pig (not as smart as my friend Einswine, though). My mommy loves saving money using coupons and she was elated to use a $19.99 oil change coupon at this Midas. They said to arrive early. I joined mommy on this adventure in her purse. The man behind the counter was too nice for his own good. We didn't question anything until we got a call during our one and a half hour oil change. "You have a flat tire. Do you want us to patch it? It'll be $39.99." Mommy had to say yes because how do you drive home on a flat? When we picked up our new Toyota Camry of 10K miles, we had to see where they repaired the flat. It looked very suspicious. Seems like they inserted something into the tire knowing that this car is too new to say the brakes were bad or other. By the way, we read all of the Midas reviews for Palo Alto and Santa Clara. We are so sorry everyone. Would you like to join in on another bust of Midas? This is not their first time getting in major trouble. Reading about everyone's experience urged us to finally open up a YELP account today. They also tried to tell us that we need to rotate our tires every 3K-5K miles. We had never heard of this before. We had to pay $66 and left the creepy man who was overly nice to us. I am hoping they did not do anything else to my mommy's car that will show up later. What if they didn't even change the oil?! We really don't want to give any stars at all. read more

Maybe I just had bad interaction the first time. But I went there again they were super helpful and took care of my issue. Thanks to the owner Ram too. read more

I came in here to get my car serviced (mainly to change the brake fluid), and after a few hours, they told me that nothing was wrong. My tire pressure and my convertible top wasn't closed right, so they fixed it for me all for free, which was really nice. Then my mom brought her car in the next day and needed to be serviced. They fixed everything that needed to be fixed, one of them being the windshield wipers. However, after 2 days the wiper fell off while we were in the snow in Tahoe. We came back to let them know and they said it was a manufacturing issue, not the application itself. They fixed it for free and gave us half off for our next oil change. Thus, I believe the service is exceptional. Staff is friendly and nice, and overall our cars work fine now. read more

UPDATE as of 7/16/16: The owner "Ram" of Midas Sunnyvale has contacted me the same day. He listened genuinely to my concern and was apologetic. He also made sure that this kind of incident will not happen again. I went to the location the next day and spoke to the manager "Alex", I have had an interaction with him before and he is very professional and knows excellent customer service!! Thank You to the management of Midas Sunnyvale for reaching out to me as quickly as you did! I will definitely be back here for my future auto needs because of great management and I have met one of their technicians "Cleon", he is awesome! I will just make sure that the service writer or service advisor "Armando" is not there whenever I go. --------- Posted on 7/14/16 (same day of incident) Original rating is: 1 Star - I hated it due to 1 staff ONLY!! read more

It's a great place to take my car for service and needs they are very fast and I will always take my car for service and they do answer the phone when people call. read more

This place left me a thousand dollars poorer - and didn't even fix my pulsating brakes. Then when I brought the car back, the mechanic there cussed me out. That's when I discovered the power of the Better Business Bureau. So grateful I am back in SoCal and can take my car to Chia-In Auto in South El Monte. read more

This Midas is run by a very nice man who gave me a great deal on 4 new tires. I dropped in on a Thursday afternoon and he was able to get me back on the road by 4pm, just as he promised. Nice waiting area, too. Highly recommend! read more

I originally made an appointment with my car's dealership for a basic routine inspection, but they couldn't take me until the following week. Instead, I decided to try Midas and they took me in right away. Israr is the friendliest guy I've met. Typically when you get your car checked out in dealerships or mechanic shops you get people who just want your business and money. The mechanic who worked on my car was also really chill and friendly. Israr gave me a great price and made a simple experience a lot better buy providing excellent customer service. I'll have to come back here instead now. Thanks, Israr. read more