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    Big O Tires

    3.6 (149 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Big O Tires

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    22 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Big O Tires Photos

    Recommended Reviews - Big O Tires

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    Reviews With Photos

    Defective part (note they warrantied and replaced it with a new one)
    Kurtis S.

    I came here originally for an alignment and I can say it was easy to schedule and the service was quick and efficient! A few months later I discovered I needed my steering rack replaced and went back as they said they would help and quoted me a price that was comparable to the other 5 shops that I talked with, they even said they would not charge for an additional alignment because it was within the alignment warranty period. I dropped my car off for the steering rack replacement in the morning around 10am and got it back just before they closed. When I received the car I was told everything went smoothly. When I got home I noticed one of the steering boots looked pretty messed up and over the course of the next few days the steering on my car got worse and worse. I had to top off my fluid a couple times before bringing the car back. The POSTIVIVE and I can't stress this enough was the shop warrantied the defective rack! They ordered a different rack from a different vendor to be sure the same issue didn't occur and I'm writing this a couple months later and haven't had issues! Overall the shop helped me with a problem I didn't have the equipment at home to take on. Their communication could be improved on updates with the car as I had to call both times I dropped it off to see what state the car was in. I would trust this shop with wheel/tire work and will likely come by when I am in need of a new set, but I would be hesitant to come back for other mechanical work.

    The paper they gave to show what the manf recommended tire pressure should be
    Ndogg J.

    Just got tires installed, was quick but they never checked the tire pressure one tire is at 38psi one tire is at 35psi one tire 32psi and one tire is at 31psi, why can't the check with manf now. Update : checked torque not all of them were torque correct changed to 1 star. They take your money before they give u your car, there good at taking your money 5 stars on the money part .

    Julius W.

    I recently took my vintage classic 280zx to Big O Tires in Mountain View for a new set of tires, and I couldn't be happier with the experience! From the moment I walked in, the team made me feel like a valued customer. They took great care of my beloved car, treating it with the respect and attention it deserves. A special shoutout to Bill, who went above and beyond to accommodate my needs. Knowing how impatient I can be, Bill arranged for a driver to go to the next town to retrieve the special tires I wanted. His dedication and exceptional customer service made the entire process smooth and hassle-free. The staff at Big O Tires are true professionals. They not only provided excellent service but also shared my enthusiasm for my 280zx, making me feel proud of my car. Their expertise and passion for their work were evident throughout the process, ensuring that the tires were perfectly fitted and balanced. This is the only tire store in Mountain View I will go to from now on. I highly recommend Big O Tires for anyone who cares about their vehicle. Whether you have a classic car or a daily driver, you can trust them to deliver top-notch service with a personal touch. Thank you, Big O Tires, and especially Bill, for taking such great care of my 280zx!

    Back shots
    Kevin G.

    I took my Supra here to get my front tires replaced and an alignment as well. A few days after my alignment, I had a warning light about the chassis pop up so I came back and had one of the guys check it out. The one employee, he was a Filipino guy, found the exact problem which was a rear sensor, and helped me fix it on a moments notice. He was very smart and detailed and spotted the error very fast. Free of charge. He saved me a few hundred from going to the dealership. These guys are communicative, easy going, and prompt. I will definitely be back if I need more tires or alignment in the future.

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    6 months ago

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    16 minutes ago

    These people will take your money and not fix your problem, so get ready to be up charged and lied to

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    2 months ago

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    15 days ago

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    2 months ago

    Alejandro and his team were helpful with finding me the right product for the right price. Service was quick as well!

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    2 years ago

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    2 months ago

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    7 months ago

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    1 year ago

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    3 months ago

    Team was fast, efficient and very helpful. Everything done was explained clearly and price was reasonable and up front. Thank you!

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    3 months ago

    Alex and his team were super quick and efficient. Not from around the area but he was very helpful! Will definitely be back .

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    11 months ago

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    3 years ago

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    4 years ago

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    10 months ago

    Going in to fix a flat tire issue, started checking my engine and other issues with a quote around $800.. such a scam!

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    2 years ago

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    2 years ago

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    Page 1 of 4

    Ask the Community - Big O Tires

    Review Highlights - Big O Tires

    I was a loyal customer of the Milpitas branch where Juan was based at previously and I recently moved to Mountain View.

    Mentioned in 5 reviews

    Read more highlights

    America's Tire

    America's Tire

    (292 reviews)

    I've been to other America's Tires locations before, but this was the first time I actually booked…read morean appointment in advance for service at this particular branch. Since it was conveniently located near my workplace, I figured it would make things easier and save me some time. I brought my car in for a simple balance and rotation service--nothing major, just routine maintenance to keep everything running smoothly. It was a Friday evening, so I wasn't surprised to see that the garage was pretty crowded with cars. In the past, I've made the mistake of walking in without an appointment and ended up waiting for hours, so I've definitely learned my lesson. Scheduling ahead of time really makes a difference, especially going into the weekend when most people are trying to squeeze in last-minute car maintenance. The young gentleman who assisted me was friendly, professional, and welcoming from the start. He explained the process clearly and gave me an estimated wait time. Even though the shop was busy, the service only took about 45 minutes, which was actually faster than what they initially predicted. I appreciated that they managed their time well and stayed efficient despite how packed the garage was. Overall, I had a great experience. The convenience of the location, the courteous customer service, and the quicker-than-expected turnaround time made the visit smooth and stress-free. I really appreciated the service and will definitely consider coming back to this location again in the future.

    I had a great experience at America's Tire on El Camino Real in Palo Alto. I initially went in for…read morea new tire and was helped by Brian, who was extremely professional, knowledgeable, and helpful. He really took the time to explain my options and made the process easy to understand. During the visit, I realized my tires were still under warranty through Sam's Club. I ended up canceling my service at America's Tire, and they refunded me without any issues. What really stood out was Brian's attitude. There were no hard feelings at all. He told me his offer would still stand if I decided to come back and remained just as professional and pleasant throughout the entire interaction. After driving to Sam's Club, I found their prices slightly more affordable due to the warranty, but the difference wasn't significant. Ultimately, I decided to come back to America's Tire purely because of the outstanding customer service. Brian made such a positive impression that it outweighed the small price difference. I even had the option of going to Costco or Sam's Club, but I chose America's Tire because of how well I was treated. When I went back Brian was not available but Alejandro helped me out with the same level of professionalism. They replaced all four tires in less than 30 minutes, and the pricing was very comparable to Costco and Sam's Club. I literally came back because of the customer service alone. If you're looking for a new set of tires and value professionalism and great service, I highly recommend checking out America's Tire on El Camino Real in Palo Alto.

    Wheel Works

    Wheel Works

    (330 reviews)

    1 Star - Wheel Works Performed Unsafe, Dishonest, and Completely Unacceptable Work…read more I am writing this review to get the direct attention of Wheel Works management, because what I discovered after my recent service is absolutely unacceptable and raises serious concerns about safety, honesty, and the quality of work being done here. After being told several front-end components were replaced, a follow-up inspection revealed the exact opposite: Outer front tie rods showed heavy oxidized residue, clear evidence they were not replaced as claimed. Inner tie rod on the driver side is absolutely NOT new--the condition makes it obvious no replacement occurred. Front boots were extremely loose and worn, and the passenger-side boot had completely failed/disconnected, which could easily cause damage to the rack & pinion assembly if left like this. Instead of using proper metal clamps, the shop used zip ties to attach the front passenger-side boot--an unprofessional and unsafe shortcut for a critical steering component. There were abnormal and excessive grease leaks and residue all around the assembly, indicating careless or incomplete work. Several suspension components showed premature wear and oxidation, again contradicting the claim that new parts were installed. To make matters worse, unreliable, cheap aftermarket parts were used instead of OEM parts, despite the cost and expectations of proper-quality repairs. The fact that I was charged for work that appears not to have been done--and in some cases done incorrectly or dangerously--makes this experience even worse. Not only was the service unprofessional, but it also put my vehicle's safety at risk. I strongly advise others to avoid this location. I will not be returning, and I am escalating this matter further. Management needs to take a serious look at the quality control and integrity of the technicians at this shop.

    Props to Oscar and the staff for installing 4 new tires. I did not have an appointment the…read moreSaturday I dropped by. Even without one, I only had to wait an hour or so for the job to be completed. A bonus was that my purchase came with a Firestone promotion. Thanks all!

    Costco Tire Center

    Costco Tire Center

    (86 reviews)

    Purchased my tires here and got them installed within 90 minutes as quoted. Made my tire…read morereplacements appointment online, everything went smoothly. Unsure how long tire replacements typically take but I was happy that they didn't go over the 90 minutes quoted. Very nice and patient service from the technicians here. Appreciate the similar friendly service like other Costco departments.

    We visited 3 other car/tire places before we went to the Mountain View Costco. 2 of the three…read morenoted there was something wrong with one of the tires (one said a dent) as to why they couldn't balance the tires properly. So we decided to purchase 2 new tires from Costco. Tires for EVs can be slightly different from gasoline cars; we have a 2023 Ioniq5 from Hyundai. When I went to the Mountain View place to have the tires put on, i told the guys to look at the dent, and the balancing weights, to try and understand why the tires couldn't be balanced. Jose Haro worked on our car. He looked the tires over, and suspected a problem with the road-noise-dampening insulating pad that goes inside EV tires. And he found exactly that! He replaced the foam pad and asked me to try out the car on the freeway - without any new tires. I did so, and the terrible vibration (at high speeds) was gone! The tires were balanced; he noticed no dent. He said Costco will not charge for the new tires we had ordered (they kept them). We paid only for his work and the new insulating pad. Thank you Jose! We appreciate your detective work!

    Big O Tires - tires - Updated May 2026

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