Friendly staff - quick and honest service from the techs. No complaints whatsoever. Will use them for my regular oil changes in the future.

Oil changes are no fun. Especially on a sunny Saturday afternoon when there are a million other things I'd rather be doing. Leave it up to me to always push it and get an oil change well after I'm due for one. Anyways, ever since my Quality on E 14th and Hesperian moved over to near downtown I've been coming here. Every visit has been pleasant. The owner is super friendly, attentive, and really goes out of his way to greet customers even if he's not the one working on your car. For example, during my last visit there was a family with two bored-out-of-their-mind elementary aged daughters. He brought out his pet kitten from the back and toys so that the girls could be entertained. Now I'm definitely not a cat person whatsoever so I kind of cringed when I saw the cat.. but I thought it was a very kind gesture. Only 4/5 stars because it seems that they are always understaffed and every time I've been the wait has been on the extensive side. Just goes to show how great customer service goes a long way. As a side note they were playing all my favorite Maná hits this day. A plus! read more

I always go here for my oil changes! They are very friendly, knowledgeable and inexpensive. The staff is honest and helpful. The actual shop is neat and welcoming. Free wifi, complimentary coffee. What really sold me though is how much they go beyond for their customers. Standardly, they vacuum the interior, check the tires and other fluids and wash the windshield. I came in with a weird rattling noise in my car and they quickly figured out what was wrong and fixed it for no additional price. Plus the last time I went in I saw them helping a very confused woman who very obviously was out of her depth. They compassionately gave her help and asked for nothing in return. Their compassion and integrity sold me for sure! read more

Friendly and helpful! I always take my car here for oil changes (get coupon online). The owner is awesome. They're also super reasonable if you need repairs or to have anything checked out. read more

Wonderful place! Very friendly folks from the moment I walked in until I left. Clean and cozy atmosphere in the waiting room with coffee, lots of magazines, decorations, and outside plants. The disco ball in the service area was a fun touch I walked in at 7:30 am without an appointment and was out by 8:00 am. When I got back in my car I noticed the inside of my car had been vacuumed and the outside of the windows cleaned! That is a nice touch not often seen anymore. read more

Best oil change ever. Owner is very hands on. Great customer waiting area clean and tons of updated magazines. I highly recommend this business and will definitely be back. read more

This place was really helpful. Boris and Marco hooked up my exhaust system with relative ease and let me see what they were doing. They made sure it worked well and were very personable. A small time shop feel was very rewarding even though it is a big chain. I would recommend this shop to anyone. read more

SINGLE FEMALES BEWARE I have been here several times before in the past without any problems whatsoever. Not today! Paul and Lazaro should understand that you never argue with a customer. I was very clear in what estimate of services I needed completed for my car - I explained my situation 3 times. When they called with the estimate they found some other problem so I asked what about my original problem, "O sorry we have not even looked at that," so a red flag signs went up with me and I spoke to the other and he proceeded to yell at me over the phone. My car was fixed at Pep Boys without any problems. read more

HOORAY FOR LAZARO CASTELLANOS AND TECHNICIAN CELE Had to replace front and rear struts and with Midas Lifetime Warranty I only had to cover labor costs. Lazaro handled everything so smoothly the the high skilled technician Cele did both front and rear struts in 3 hours... Then Cele cleaned the car....looks like new, runs better than ever! Thanks guys! Joseph read more

I brought my 2002 Dodge pick up to them on a recent Saturday morning. Just as I said I would, and even before they opened at 7am. I was happy that they were going to make the repairs to my engine and install a new muffler that I had brought with me. I run a construction business and cant be without my truck for too long. To me it seemed quite easy for a "Muffler" store to install my muffler, and it had plenty of space and options of where it could go. It was nothing out of the ordinary. The employee came out to look at the truck and the muffler, and told me that it looked like it would take about 2.5 hours and would cost around $190-250 for the muffler. That sounded a little high but I just chalked it up to it being a big name Midas store. I decided just to go ahead with the work because of the trouble that Not having the truck, causes me. The owner and his employee were quite confident that they would be able to find the minor leak at the engine and install my muffler, and assured me that the truck was in good hands. So I left for the day. I returned around 4pm and the employee stated that the muffler install could not be done that day and they could not find the leak. He also said that he would be out on Monday and the other guy was not a welder. I just couldn't wait until Tuesday afternoon to get my truck back and said I would just pick it up Monday morning. On Monday morning, I came for the truck, and the OWNER offered no explanations or apologies for not doing the work. He had a look on his face that said he could care less about my dilemma. I backed the truck out of the garage my self and stopped outside before leaving. I asked what happened with my truck repairs, and he said that they couldn't find the leak at the engion and the muffler install would be about 8-9 hours. That's at $95 per hour !!! I'm guessing he was lying to me because he didn't want to do the work. The only work they want are simple repairs to small cars driven by little old ladies, not a 4x4 work truck. I took the truck to MC Radiator and Muffler in Oakland, and they put the muffler on in about 40mins, and I happily paid the $85 fee. What was so hard about Midas doing that? Not sure, but I'll never go back there. As for the leak, sadly it'll just have to wait. read more

As always, employees are polite. Greeting you with a smile. Quick service and overall satisfied with the results. I don't have to ask them if they've checked the fluids of the car, etc. They do it automatically. I don't check them anymore because I trust them. Very, very satisfied!!! read more

Came in for oil change only ($33). They adjusted my tire pressure, cleaned my windows, vacuumed, and even took out my trash. Very friendly and great service!! THIS IS THE SPOT TO GO. read more

I've come here a couple of times to have my car battery changed and/or oil changed. The service is quick, the people who work there are really friendly. I can tell from the employees' interactions with other customers that they really care about them and are not just clients. Their waiting area is great and the bathroom is always clean! The waiting area doesn't have any stinky smells and the windows are large if you want to watch them working on cars. read more

As I drove away from San Leandro Midas Muffler, the happy car vibe kept coming through--runs better, sounds better, feels better (oil change & tune-up). Paul & Co take VERY GOOD Care of you and your vehicle. While waiting to pay, even overheard advice given to a young man about when he'll know to change his transmission fluid (not yet)--Midas does the right thing! read more

I had my car battery replaced here. The people here were very friendly and helpful, especially the owner. They were honest too, and and got me in and out quickly. The shop itself is nice and clean with Wifi, they even have free coffee. Definitely recommended! read more

Fast service good price, I use coupon for oil change and has a free tire rotation but they never do it because " they don't have space available to lift car" has happen to me 3 times not going there anymore read more

I went in for an oil change today. They did it in less than 30 minutes and I was so pleasantly surprised that they had cleaned my car. They organized my junk, and vacuumed and wiped down the entire inside of the car. They totally didn't have to do that. It was so nice of them and it absolutely made my day. The oil change and fluid check was cheaper than I've ever paid anywhere else. So glad I decided to go to this Midas. read more

Went here for an oil change and the guy, Boris, tells me I need a new battery and new front brakes. I just got the oil changed and got a second opinion at another repair shop. Turns out I didn't need brakes or a new battery. read more

I thought Midas was safe to go to again after a huge lawsuit for cheating customers by fixing things that were not the problem which brought the car into the shop. Well Paul and his staff aren't far removed from these old practices. Told him I thought the catalytic converter was the issue but he rebutted me and said it was the intake manifold which was creating the problem so after spending $500 with him, I found my truck stuck in SF with the same problem I brought in for. He said he would fix it but at no discount to me whatsoever and wouldnt provide a tow either. Horrible business. read more

Best oil change spot ever..they are honest and dont try to get over, ive never had them suggest anything that didnt need to get done. The owner and staff are friendly and do a great job. Ive been coming here for 3 years and wouldn't go anywhere else read more

I LOVE THEM!!!! Paul and the rest of the workers were more then helpful, answered all my questions and really made it pleasurable.I'll definitely be going back! They definitely did their job and went over and beyond. read more

A thousand thanks to this wonderful business -- they saved the gig! My husband and I are professional musicians, and we discovered a nail in our band van tire at 4:00 on a gig night, right before we needed to leave. We called up Midas, got there at 4:15 (they closed at 5:00). The incredibly friendly and helpful owner Paul and his staff got us in quickly, had the tire we need, installed it efficiently, and we were back on the road in plenty of time. Spread the word -- this place is awesome! read more

Front brakes let out a squeak. I drove right to Midas! Why? They did my brakes on my car years ago and I wanted to see if they would honor the "free pads for as long as you own the car" claim. I almost paniced when I learned that they were under new management. Much to my surprise, they looked me up in the system and checked in my car. The new manager was nice enough to give me a lift to my next appointment which I really appreciated. I was more surprised when they didn't try to sell me rotors. My car was ready when promised and the service was outstanding!! read more

I had just gone through some major engine drama with my auto which ended with the engine being replaced. My car still did not seem to be working right. Misfiring in idel etc. Things to do. Big cloud over my head. The guys at Midas checked it out. Turned out it had been running on less the 4 cylinders because of loose wires. No charge. I would definitely recommend these guys. read more

I did my oil change there, but if you have a any discount coupon, the manager will invent any excuse for you not to use your coupon, and I will never back there. read more

This place has terrible service. Do not take your car there. They make appointments (apparently) but they don't keep them, and they will tell you to "just bring your car in later" without much information on what time would be best or how long a routine oil change will take. You're better off taking your car elsewhere, even for the most basic of services. read more

Since I moved to the area I have been bringing my suv here. Always helpful and go out of their way to help me. Gave me rides to and from home and very accommodating with my needs and issues. They don't try to sell me anything I don't need. Incredible customer service from Paul and his crew. read more

The first thing I noticed is that the lobby and the entire property are not only clean and well kept, but there are things of interest all over the place from the landscaping to artwork, it is not something you would expect at a mechanic shop. The service was outstanding. When they worked on my car they were quick and when I got the car back it had been cleaned and vacuumed. I had a couple of tires changed, but all 4 tires looked shiny and new! The staff was courteous and the most friendly I have encountered at any service station. I was also impressed by the wide offering of services. It seemed that they did almost everything except body work. I was also impressed with the low price I was charged. I would have thought all of this extra service would come with a steep price tag but instead, the price was fine and all they wanted in return was my future business. And I guarantee that they will have it now! Thanks guys. read more