After our Ford Escape wouldn't start, we asked Gemini AI to recommend a good repair shop nearby. We…read morespecifically needed a shop that was experienced in diagnosing and repairing electrical problems, and one of the recommendations was Auto Care of Redwood Shores in Belmont. Since it was one of the closest shops, we decided to give it a try--and it turned out to be the best decision we could have made. I called the shop, and Jeff told me we could bring the car in. He said he would look at it that evening or the following morning. Because we needed a tow truck, the car didn't arrive until after business hours. The next day around noon, I called to check on the progress, not really expecting that anyone had even had a chance to look at it yet. To my surprise, Jeff told me he had already diagnosed the problem and fixed it! He just needed to replace one part before the repair was complete. The following day, shortly after noon, Jeff called to let me know the car was ready for pickup. In less than two days, he had diagnosed and repaired an electrical problem that had left the car completely unable to start. Jeff was professional, knowledgeable, and efficient throughout the entire process. If you're looking for a shop that can diagnose and repair difficult electrical issues--not just routine maintenance--I highly recommend Jeff and Auto Care of Redwood Shores.

Worked with Jeff over the phone several times, then I was sold that AutoCareRWS was a place I could…read morehave confidence in. I then went in for a service appt. and wasn't disappointed. I'm so tired of auto repair people I can't trust or try to upsell me more services. Jeff was just the opposite. Did what he said he would do, didn't try to upsell me, showed me that he knew his stuff, and overall performed beyond my expectations. When needed, I'll be going here again as it's a fair value for car service. Andrew in Belmont

One, it is easy to set up an appointment with them. Just go to their website, pick which services…read moreyour car needs ( sorry, they don't have SPA treatment, LOL ), and book an appointment. Two, they'll send alert that you're booked via email and text. Three, when the detailers arrive, they'll either text you or call you to let you know. Finally, when you go out to meet them and guide them to your car. In my case, my car was parked on one street and they told me they needed to be near the car. So we worked well together to find another parking spot. Lo and behold, we found one long empty parking spot. We both parked and they set to work. Took them a sweet two hours and a half. No problem, it's good not to rush anyone. My family and I walked over to our car when they informed us it was ready. Upon arrival, we were gob-smacked by the beauty of our dear Subaru. So clean. We looked inside and we gasped "Golly, it's like new." Hell yeah, I'll hire them again when our car gets filthy to the Nth degree. Thanks guys! You did great. Keep up the good work! You're worth every pennies.

Scheduled 10-12. Got a call at 12:09 stating 15-20 mins late. Then got a text at 12:35 that eta was…read more1:15. Service started at 1:20. I waiting at home with no idea they would be late until after the delivery window I signed up for. I've use their service before but will never book again. Poor customer service. When I came back I found the technician calmly smoking a cigarette in front of my house. The rims on the tires were barely clean, I had to touch them up. Streak marks everywhere on the interior. Not even sure if he applied the extra add on to the windshields as he didn't review my service, what was done, or show me a receipt. I paid $250 in cash after a "generous" 10% discount for the inconvenience. Very sad this ruined my Sunday plans and expectations.

If you own a BMW, there is no better shop to care for your auto's needs. Hands down! Work I've had…read moredone include: Fluid changes Steering rack replacement Tranny flush ECU tuning

We have had three cars repaired by JP at A1 Imports Autoworks and every time he and his crew have…read moredone an amazing job. We have an old Audi, an old BMW, and an even older Defender that has been a challenge for half a dozen speciality repair shops. JP persisted and solved two difficult issues that the others gave up on (but still charged us for). A1's charges are very reasonable and the service is excellent. We appreciate the communication and diligence.

Great service. Cost defective and fast. Would trust them with my truck and know it's in good handsread more

Just ridiculous I have My Car go to Emerald city autobody to get painted and he sent the car over…read moreto HB Auto services at 1600 Armstrong. He wrote up this bogus estimate of things that I did not need for my car charging me $736.$136.12 just for windshield and charging me $910.41 just for rearview mirror this place is a total scam and would never go there. Look at the picture of this estimate just to see how rough of an estimate that this guy and signed up please do not ever go to this shop to do any business.

I am very thankful for the gentleman that cleaned my car today - everything from making appointment…read more(online form and declared fair pricing) to the service itself were as wonderful as I expected. The convince of the service (they came to my location), their approach to the job and the attitude to the client are terrific. My car looks and feels fresh and squeaky clean. Vroom vroom!!!

AMAZING Service!! My car was SUPER dirty. My husband works with construction and uses that car to…read moremove his equipment, dirt, paint. I thought that they would not be able to remove the stains but they did it. I was so impressed!

Made an appointment and it was super smooth. The person who checked me in was really nice and…read moregenuine.

Rip off dealership. Quoted me a price over the phone to change transmission fluid. $259.10…read moreArrived and checked in and was told the price is $478.00 I left and will never return here. Quote from Honda where vehicle was purchased $275.00. Same service drain and refill transmission.

(Please note that this rating are compared to other lot dealerships and not to be compared to an…read moreofficial manufacturered dealership such as Toyota, Infiniti, Nissan, etc.) So this past weekend, the Boyfriend decided to look for cars around the area he feels most comfortable purchasing, Albany, CA. (Simply because, he had purchase practically all his cars in this area and no one has tried anything dirty to him yet) We decided to head down the San Pablo road and starting looking for cars in car lots. Mind you, I've never looked at cars at lots. In fact, I never bother even trying believing that all they want to do is rip you off with a car that will break down in matter of days. However, the Boyfriend was experienced in looking and talking to car sales men I didn't say anything to his choice. (You have to let the man do what he wants first; if it fails then put your two (2) cents in... softly) So after driving pass quite a few of lots, we finally stopped at this lot. From my perspective, this lot had the best car selection compared to the others on this road. I knew the Boyfriend was really wanting an Infiniti, but he was open to other types. We saw several Acura TL and a few Lexus he liked. I think because he dealt with this lot before (5 years ago) he knew he had to stop by this spot before buying any car outside of it. We parked and walked the lot. There were Rolls Royce, Mercedes, Infinitis, (I was attracted to the Nissan 240sx) Acura TL, Dodge Magnum, Lexus... you get my drift. (The other lots had a lot of Ford trucks, vans and SUVs.. and the Boyfriend wasn't interested in them.) This lot hit the right spot for him (and also for me). We saw two infinitis there. One had someone already putting a down payment to, but the black one (G35) was available. Before we went googoo gaga-ing over it, he wanted to walk down to the last lot on the road before really looking into that car. "We'll be back." he says to the salesman. The other lot (a block away), in my opinion, has the 2nd best car selection on this road. They too, had an Infiniti G35... however, it was bright red. (I always say, anything that's a bright color is a color that is setting you up, "asking to be pulled over") We took a quick glance at it and started back to this lot. He salesman saw us walking back up and instantly asked, "so, you want to start on that paper work?" (Straight to the point, I like it) While I walked around the lot and checked out their cars, the Boyfriend gave him the necessary ID to check his credit and all. His credit came back and was pretty much approved for about 90% of the cars in the lot. I came inside for a quick second to see what its' like inside. There was a receptionist which seemed as if she was busy with piles of paper work. An italian guy gentleman who looks tired and drained and stressed. And a salesman who's tired but straight to the point type of man. They discussed a bit more about the cars he was interested in. Like a child in a candy store, I just walked around looking at how clean the cars and awe and ahhing. (hehee) We didn't have any appropriate paper work so we left and told them we will return in the morning. (I had to work on a few stuff before we left home, so we didn't actually arrive 'til sometime in the afternoon) The next day, we just got out of our car and the salesman stood at the door way and shouted, "did you get the message?" I looked at the Boyfriend and he shouted back, "what message?" "You're approved for the Infiniti!" "Now thats what I'm talking about!" he shouted back. (Haha That was a nice way to start the paper work) When we walked in, instead of a receptionist and a older (what seems to be) italian gentleman, it was two young bucks and the salesman. One of them looks so focus that if you bothered him he looks like he's about to snap (this is the the accountant I believe, the good looking one). The theres the other guy -whom I'm still figuring what his role/position is- what seems to be very busy with absolutely nothing. He seems to be a bit of a grouch and lazy (by the way he drag his feet when he walks). I figure he must be related to somebody there is probably the only reason why he is working there. Anyways, after everything went through and the paper work was done (yes, we test drove it before started the paper work), we left. The Boyfriend was happy I can tell. But being a man that he was, he was holding it in very well. Customer Service wasn't the best that I've experienced but these people were honest and straight to the point. I like that. They also pointed out that we were the first (in a long time) that was honest and was able to down a whole first down payment to them. They actually helped pay the 50% of what was needed to get the other loan that would help the Boyfriend knock off a year off his payment plan. The verdict: Don't hesitate to get a car here. Good people. I like the salesman =]

these people are scammers they will hike up the price and lie about the mileage. I got a car that…read morewas almost $4k more than the price should be and I let them know that and also they lied about the miles by 800 that mean the car was really overpriced. i know 2 people with the same car as me and paid way less then what i paid they went to Zaza Auto In San Leandro i wish I knew about them before I went to these scammers

Had a good experience with these guys. He fixed my door which wouldn't close properly. Fast and…read moreefficient. Great price, no frills. Satisfied and happy customer.

I found out about E&S via word-of-mouth. Despite having at least a dozen body shops closer to where…read moreI live, it was worth it to me to travel to someone I know I can trust, especially since this was my first time dealing with insurance and I was a nervous wreck (pun intended). My goal was to avoid getting stuck with a salvage title through no fault of my own, having been backed into by someone exiting a parking space and consequently having my right rear quarter panel and the adjacent side bumper area damaged. My car is 11 years old but I take good care of him; he still has a lot of life left and doesn't deserve to be junked. I worked exclusively with Jorge Ahuactzin, the shop owner. He did a great job of soothing my nerves. After examining the damage (to the car AND my nerves!), he assured me that he was certain he could work with the adjuster's estimate and that he would handle everything from there on out. On the day of drop-off, he arranged for nearby Enterprise Rent-A-Car to pick me up for my loaner. Jorge dealt with the insurance company so I didn't really have to do anything on that front, although I did take it upon myself to notify the adjuster when I dropped off and picked up. If the damages had exceeded the estimate, Jorge was prepared to work it out directly with the adjuster, keeping me out of the fray. Jorge also took care of taking the car to get the tires balanced and to be sure that the collision hadn't done any mechanical damage. A couple of things stood out in this experience. First, I had some previous damage from having backed into a fire hydrant (shut up, it had a bunch of other auto paint colors on it so I wasn't the first or the last!). In addition to that bumper damage, there's a small rectangular panel between the bumper and the tail light that got crunched and was rusting. Being a separate piece from the bumper and quarter panel, it wasn't part of this job; however, Jorge fixed it without saying a word. When I noticed and thanked him, he humbly shrugged it off and said that there was no way he would have let me drive out with everything around it fixed but that piece still ugly. He was under zero obligation to make that repair so I am extremely grateful. Even that tiny section probably would have cost me at least $500 to fix. Second, my bumper had three areas of damage: The side where this particular collision happened, the section where I had backed into the afore-mentioned hydrant, AND some hairline cracks from where someone rear-ended me a couple of years ago. The estimate of course only covered the side portion of the bumper, but Jorge wanted to be sure the entire thing looked good so he made the executive decision of purchasing an entire new bumper for $110. It was a good decision and I was happy to come out-of-pocket for the new bumper. I still came out way ahead considering the additional body work that he had done for free. My car was ready in about 10 days. When I first saw him, he looked so shiny and new and handsome again...even better than when I first got him 6 years ago. I tried to find the line where the quarter panel paint blended into the rear door but it was literally seamless. To commemorate my car's renewed beauty, I had purchased a new set of wheel covers; Jorge was amused and cheerfully insisted on putting them on for me. Oh, something I forgot to mention...I could have left my rental car there for Jorge to arrange for return, making the experience even more convenient. However, being the Nervous Nelly that I am, I wanted to return the car directly. Still, it was a nice option to have. Five big stars. I wouldn't consider going anywhere else for future body work.