(Please note that this rating are compared to other lot dealerships and not to be compared to an…read moreofficial manufacturered dealership such as Toyota, Infiniti, Nissan, etc.)
So this past weekend, the Boyfriend decided to look for cars around the area he feels most comfortable purchasing, Albany, CA. (Simply because, he had purchase practically all his cars in this area and no one has tried anything dirty to him yet)
We decided to head down the San Pablo road and starting looking for cars in car lots. Mind you, I've never looked at cars at lots. In fact, I never bother even trying believing that all they want to do is rip you off with a car that will break down in matter of days. However, the Boyfriend was experienced in looking and talking to car sales men I didn't say anything to his choice. (You have to let the man do what he wants first; if it fails then put your two (2) cents in... softly)
So after driving pass quite a few of lots, we finally stopped at this lot. From my perspective, this lot had the best car selection compared to the others on this road. I knew the Boyfriend was really wanting an Infiniti, but he was open to other types. We saw several Acura TL and a few Lexus he liked. I think because he dealt with this lot before (5 years ago) he knew he had to stop by this spot before buying any car outside of it.
We parked and walked the lot. There were Rolls Royce, Mercedes, Infinitis, (I was attracted to the Nissan 240sx) Acura TL, Dodge Magnum, Lexus... you get my drift. (The other lots had a lot of Ford trucks, vans and SUVs.. and the Boyfriend wasn't interested in them.) This lot hit the right spot for him (and also for me). We saw two infinitis there. One had someone already putting a down payment to, but the black one (G35) was available. Before we went googoo gaga-ing over it, he wanted to walk down to the last lot on the road before really looking into that car.
"We'll be back." he says to the salesman. The other lot (a block away), in my opinion, has the 2nd best car selection on this road. They too, had an Infiniti G35... however, it was bright red. (I always say, anything that's a bright color is a color that is setting you up, "asking to be pulled over")
We took a quick glance at it and started back to this lot.
He salesman saw us walking back up and instantly asked, "so, you want to start on that paper work?" (Straight to the point, I like it) While I walked around the lot and checked out their cars, the Boyfriend gave him the necessary ID to check his credit and all. His credit came back and was pretty much approved for about 90% of the cars in the lot. I came inside for a quick second to see what its' like inside. There was a receptionist which seemed as if she was busy with piles of paper work. An italian guy gentleman who looks tired and drained and stressed. And a salesman who's tired but straight to the point type of man.
They discussed a bit more about the cars he was interested in. Like a child in a candy store, I just walked around looking at how clean the cars and awe and ahhing. (hehee)
We didn't have any appropriate paper work so we left and told them we will return in the morning. (I had to work on a few stuff before we left home, so we didn't actually arrive 'til sometime in the afternoon)
The next day, we just got out of our car and the salesman stood at the door way and shouted, "did you get the message?" I looked at the Boyfriend and he shouted back, "what message?"
"You're approved for the Infiniti!" "Now thats what I'm talking about!" he shouted back. (Haha That was a nice way to start the paper work)
When we walked in, instead of a receptionist and a older (what seems to be) italian gentleman, it was two young bucks and the salesman. One of them looks so focus that if you bothered him he looks like he's about to snap (this is the the accountant I believe, the good looking one). The theres the other guy -whom I'm still figuring what his role/position is- what seems to be very busy with absolutely nothing. He seems to be a bit of a grouch and lazy (by the way he drag his feet when he walks). I figure he must be related to somebody there is probably the only reason why he is working there.
Anyways, after everything went through and the paper work was done (yes, we test drove it before started the paper work), we left. The Boyfriend was happy I can tell. But being a man that he was, he was holding it in very well.
Customer Service wasn't the best that I've experienced but these people were honest and straight to the point. I like that.
They also pointed out that we were the first (in a long time) that was honest and was able to down a whole first down payment to them. They actually helped pay the 50% of what was needed to get the other loan that would help the Boyfriend knock off a year off his payment plan.
The verdict: Don't hesitate to get a car here. Good people. I like the salesman =]