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General Auto Service

4.4 (7 reviews)
Closed • 9:00 am - 6:00 pm

Services - General Auto Service

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

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6 years ago

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8 years ago

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6 years ago

Best mechanic in San Francisco ! Very fast reliable and very honest ! The brothers are quick to fix any issues !

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9 years ago

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16 years ago

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14 years ago

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Portola Auto Service - My broken Jeep arriving at the shop.

Portola Auto Service

(86 reviews)

Portola, Excelsior

Ed at Portola Auto Service is the best. I highly recommend this shop for all automotive repair…read more It's very hard to find an auto shop that's honest and does excellent work. Prices are fair and the quality of work is far superior over any shop. I'm so glad I finally found an auto shop, I can trust. 5 STARS.

It's one of those ol' adage, "when it rains, it pours." I've had my Jeep for the last 13 years and…read morein that duration, it has been relatively trouble-free. However, in the last six months, I've had issues one after another, either to get it to pass smog test and some performance hiccups here and there. It is aging and as much as I could, I've always been on top with preventative maintenance and upkeep. Nonetheless, it's a mechanical and electronic object and things are bound to crop up over time. And that's what brings me to do an update with Ed. Whenever I feel something is "just off" with my Jeep, I place a call with him and he listens to give me advice. A couple times, he recommended I change something on my own to save money and I do, his advice was spot on. And other times, when I feel it's over my head, I bring it in and Ed will plot out how we go forward. Everything he's fixed has been spot on and the repairs stick! Ed has become my regular mechanic and I'm glad to have someone on my side and has my back. With all the time I spend in my Jeep, I almost feel like it's my second home and its well being is paramount to my lifestyle. This follow-up post is to ensure that my initial review wasn't just a one-off, but rather a strong relationship I've built with Ed, based on trust, reliability and honesty. Thank you Ed for all you do for me.

NKG Auto Repair

NKG Auto Repair

(15 reviews)

Bayview-Hunters Point

I've brought in my 2016 Benz here a few times for service and they are quick and affordable. My go…read moreto place for my family

NOT A PLACE TO GO IF YOU WANT DIRECT & HONEST COMMUNICATION IN ADDITIONAL TO BEING RELIABLE…read more I'll begin with a friend of a friend recommended me to come here, and speak to a specific individual, who's the manager. The night before I brought my car in my car wouldn't start after work, so i towed it home. He wasn't in the day I brought my car in, I needed help, assuming everyone is capable and work as a unit, I entrusted my vehicle with a guy name Ivan to check my car out. He told me it's my alternator. I bought after maker used alternator that didn't work well, I bought a brand new sensor from Oreillys that didn't work either, so I ended up buying a brand new battery sensor from Honda, then i bought a brand new alternator from Oreillys and that didn't work either, so I ended up buying a brand new alternator from Honda, which cost around $700 I went to Honda twice, loved my experience there, it was expensive but I felt like they cared enough to educate you. Honda Colma, CA. I took several trips to Oreillys buying and returning parts. I even bought a brand new battery just because it's getting low anyway and that wasn't even part of the plan. So i ended up reconnecting with the Manager of this place named Juan, he ended up replacing the brand new honda alternator for me, to find out there's a burnt out fuse due to replacing alternators a few times, he took care of that, then he told me the "fuse box" needs to replaced, so we got that done too at the same time. all of this was happening back in late February, then March. I waited this long to write this review, for a reason, i wanted to know if something will go wrong again. About 2 weeks ago, I was at the gas station and my car wouldn't start, maybe because i left the key in the ignition even though my car was off, so i got it jump started at the gas station, everything was fine. I was told by the mechanic of this place to bring it if it happens again. Last Friday i was out of town at the gas station again, my car wouldn't start, so i waited for maybe 5 min, and it started. this morning, it won't start, i asked my neighbors to jump start and it wouldn't do anything, it has the clicking noise everyone tells me it's the starter. I called the manager of this place like hey, I've mentioned this to you guys twice, did you guys not check the starter and he said no, and there's no way to check it. I'm just over this place, i'm asked to go back there next morning, but F that, I - 0% trust this place now, i'm going to 415 mechanix at this point, they have been so helpful with me on the phone. After they read this, I hope they learn, and educate themselves even more, because there's too much back and forth. 415 mechanix had fixed my starter for me, really nice guy, honest and direct, with communication skills, I suggest that place. Andy is the owner and he's great. I'm never going back to this place, I was patient for as long as I could, I was calm, but i'm better off elsewhere.

Roland The Handyman - 2005 Honda Accord Starter replacement

Roland The Handyman

(10 reviews)

My car's transmission died and I put out a request for help/quote on Yelp. Of all the responses I…read moregot, Roland stayed with me the entire time to talk through the issue and also provided a second opinion on everything. Roland referred me to a place to get a full CVT replacement for my 2015 Honda Civic. Price was beyond reasonable. Roland then met up with me to do maintenance for the rest of the car and now it runs like new! What sets Roland apart from everyone else is two things: 1. He's a mobile mechanic; if you got an emergency or need flexibility on location, he's your guy. He comes out to you. 2. He has YOU buy the parts, so money saved not being upcharged by the dealer/shops. You tell him the issue, he tells you what you need to get (including links to Amazon, rockauto, etc), and agree on the labor price I recommend his services to anyone that wants the flexibility and to go with someone knowledgeable/honest. He's also a funny guy

Sent out a request via Yelp Projects for quotes to get my car's side mirror replaced. Out of 5-10…read morebusinesses, Roland was one of three to respond and was the only one to thoroughly address my issue and provide solutions. Within his first response, he not only quoted me for service but also gave me options for which part to buy, and later added that I could buy the parts myself to save money. He was super accommodating when it came to scheduling and traveling to work on my car while I was at work, and was done well within a couple hours. He was professional, friendly, and efficient. Going to him also saved me well over $1200 compared to going for a repair at the dealership. Would highly recommend and would reach out again if I needed any other repairs, auto, home, or otherwise!

General Auto Service - servicestations - Updated May 2026

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