NOW CALLED PLYMOUTH AUTO CLINIC! ------------------------------------------------------------- I get both my BMW 5-series and my 68 Ford Pick-up fixed there and they do great work for both (very different) vehicles. The prices are just unbeatable and the work is very good. My only qualm is that they're busy so sometimes a little slow --thus the 4 stars not 5. My dad was a mechanic and owned an auto shop while I was growing up. Consequently, I'm pretty picky about who works on my cars. Shum's shop is a lot like my dad's was --small, inexpensive, reliable, and honest. read more

Excellent service. Very honest. I feel as though any other place would have totally taken advantage of my obvious ignorance about car stuff. He told me straight up when I went in for brake issues (squeakiness) that I should go to the dealership because this stuff is all covered under my warranty and will be free. Would be 5 stars, but I thought it would be irresponsible for me to give 5 without having actually gotten something repaired there. read more

They were not honest at all. I am writing a review about what I experienced many years ago when this shop is called Shums Auto repair. Its still run by the same gang though. I used to live right across the street from them. I tried to change my own brake pad on my BMW and did not bleed out the bubble after I put on the new brake. I took my car to Them and the older brother made up some lie stating I have damaged my caliper, etc. and B MW caliper will cost me more than $300. I said hell no and said I am coming to get my car now. I live just across the street so I showed up within 1 minute. I drove the car away in front of his face.Guess what? They bleeded out the air bubble for me. Its fixed. And I did not pay a dime. They lied and it backfired on them. Then maybe a year later one of my radiator hose leaked and I took my car there. The older brother who lied to me about my brake said he will find out what causes the leak. then next day he called me and said they replaced the lower hose but they also gave me a timing belt job, which I never asked for. Total bill came to be $380. They replaced my water hose for $380 and I have no clue if my timing belt was really replaced or not. So I guess this is his revenge for fixing my brake on my BMW for free. read more

I went to Shums for a few tune-ups with my old car. I thought the prices were reasonable at the time, as I was new to San Francisco. Last time round I went for a new clutch. Was quoted at $300 (parts and labor). "Go ahead" I say. David said it would take a day to do the work. "Great". He calls and says it'll take two days. I return for the car and he hands me a bill for five hundred and fifty bucks! (Bear in mind the car was only worth $800 in the blue book). I got some excuse about the old clutch being difficult to remove because of rust so it took longer. You either looked at it before you gave the quote or you didn't - how do you diagnose the car as needing a new clutch without checking? And if you check surely you may get an idea of how long the job will take. You (apparently work on cars every day so this should be easy) Then you give the quote based on this assumption. And if your quote was short - maybe its good business to stay with your original quote for a loyal customer, and just consider this a lesson for yourself for similar work in future. No - ill ream the person with a price that's nearly two thirds of the vehicles value. read more

Been coming here for service for a long time since it was Shum's. Now Ed is the one to talk when you need some advice and repair work. Just recently got my brakes done on my truck with 130k+ miles. Ed looked the truck over and it only needed the front disc brakes (and the rear has never gotten changed since bought new. ) Other places would have told me over the phone that all four need it, but not here at Plymouth Auto. Small shop that stands like a giant w.r.t. service and honesty. read more

Ed is always reliable, honest, and keeps his commitments when fixing our cars. If you need a place to go that you can trust, I highly recommend him as your go to mechanic. read more

David Shum has to be the most honest mechanic in town. Very reliable work. So good that I have been able to recommend them. I have never been able to find a mechanic that works on so many makes of cars. Women should not hesitate to take their cars here. read more

excellent service. he's very honest, friendly, professional. i would trust my car with him any day of the week. i have always brought my 89 accord over there whenever it needed repairs. i like how he explains the situation very clearly. he tells u the situation and explains ur options which is what i like. for example he says "you can go with A for the ideal solution, or B for the much cheaper solution that will work almost as well" I usually go for B since my car is so old, it may get scrapped anyways later on. Perfect for the college student or person with a budget. if he sees that it is a very minor issue, he'll tell u to save ur money. if a tire breaks down, he'll repair it if he can saving u the cost of buying a new tire. he's prompt with repairs. he's flexible with taking a bit off the tab if ur a regular and ask. i always feel good about taking my car to shum because he'll tell u how it is and give u choices, unlike other mechanics who may just tell u that u need this n that done n repair ur car however they feel is profitable. if shum says u need some other repair done, be assured that he is telling you the truth. you will notice the difference in your car. read more

Ed Shum has been taking car of my family's cars for the past 15 years and we highly recommend him! The service he provides is quick, reliable and reasonably priced. I'm frequently able to drop off my car, have it serviced and then pick it up a few hours later. Ed is THE BEST! I'm so glad we don't have to go to the dealerships anymore for car issues. read more

Reasonable, creative and personable crew. Honest guys. Sometime between rebuilding my '68 Ford Falcon's engine and replacing the rear shocks (and eating lots of rust) on my '63 Impala I decided that heavy automobile mechanical work was not fun and I would leave the knuckle-banging work to those who actually like this stuff. Hence, every place I've lived I've always sought out a shop like Shum's/Plymouth Auto to handle the everyday karma of owning crappy old (and paid-off) vehicles. You know, the kind of guys with that exhausted (no pun) and yet oddly enthusiastic look on their face every time you bring them your old beater with its latest situation and/or scheduled maintenance. It's great to find little shops like this that are honest, price fairly, and enjoy being generalists and troubleshooters rather than just sucking the expensive marrow out of every automotive opportunity like a few places that I may have the energy to review at some later point. They may not be the prettiest shop, but they treat me and others that I know like we are human beings who just need our cars to run properly and don't have endless streams of cash to gold plate everything on the car. read more

I brought my car in because it was making a clicking noise when i would turn my car on. I figured it was an oil change that needed to be done, but wanted to check it out just in case. Called within an hour to let me know everything was alright and did the oil change for me. Having a Mercedes, their prices were cheaper than going to Jiffy Lube for an oil change! read more

I like these guys, but I've only ever had oil changes and a minor repair here. So I can't speak for their more extensive repairs. They have told me when they think they can't fix something or nothing is wrong, which makes me trust them. Also they are the cheapest oil change I have found for my Volvo. Last time I went for an oil change, they suggested I get my two front tires replaced (they don't do tires, btw). It is nice to think they are doing thorough check-up. There was one time I was turned away because they were too busy. Overall they seem very trustworthy, and that is super important to me. read more

I've been going here a few years and found them to be about as close to an honest mechanic as is possible. They've never tried to upsell or offer unnecessary repairs. My only advice is get a quote for parts and labor before agreeing to having work done. Something that may sound "minor" can result in sticker shock if you're not familiar with typical pricing. They're prices are very reasonable though and service has always been fast. Great shop, 5 stars. read more

The BEST IN THE WEST!! Unlike other auto shops that are ravishing thieves Plymouth Auto has by and far the best combination of honesty, integrity, and quality workmanship. I've been taking my car there for years ever since my dad recommended him to me and I've had not one iota of a regret. I'd highly recommend everyone to at least consider Plymouth Auto for your next automotive repair or maintenance as it's clearly the best shop in the Bay Area. read more

Ok Service, nothing special change my oil for 38 dollars. A little bit expensive, will not back again if I found a cheaper place with better service. read more

Came here since my car was sputterin like crazy. I dealt with it until a semi almost rear ended me on the freeway because my car was stuck at 30 mph until I hit it in overdrive to save my life!! I brought it in in the morning and told Ed my horror story. I went to work and he called me with what I had suspected, an engine issue. It was done by the time I got off work, and I am now confident to get back on the freeway. Cant comment on the prices since this is my first major repair. Props for getting it done w/ only two guys working on a crap load of cars. read more

This place can not even diagnose vehicles. I brought my car here for an engine diagnosis. They could not find the problem. They then charged me a diagnosis fee for finding nothing. A week later I brought my car back and told them where I think the problem was and wanted the part replaced. They came out with some outrageous geusstimate. I asked for a more accurate estimate and the worker said leave me your phone number and call you. Never got a call back. VERY BAD CUSTOMER SERVICE. I would never bring my car here and I strongly recommend anyone not to come here. The mechanics here, if they are "mechanics" need to go back to automotive school. I would say they are backyard tinkerers at best. read more

Good, cheap, fast. Came in for a brake job and it was less than I thought it would be AND got the car back the same day. Battery suddenly died and we got towed in late afternoon, STILL out the same day. When I drive away I'm not wondering "did I just get ripped off?" Nothing but peace of mind. read more