Midas 158 E Main Rd Middletown runs a classic bait & switch fraud with an advertisement for $34.99 synthetic blend oil change -- they will tell you your car cannot have anything but full synthetic and then offer you the full synthetic change at the advertised $69.99 which is not accurate - there are $15 more of fees and taxes bringing the total to over $85 !!! When I told them that my car DOES accommodate conventional oil changes (nevermind blended synthetic) and then they changed the story - that they do not have blended synthetic oil (they "just ran out" supposedly) and they only have synthetic oil. They also alluded to the fact that they DO NOT ALWAYS HONOR THE COUPON. I'll contact their national corporate office and inform them of what's going on in MIddletown - meantime, I advise you avoid these scammers. read more

Midas - Midas advertisement - Auto Repair Near Me - Middletown, Rhode Island

Midas has always treated me well, and these guys are no exception. While traveling to a family event and got a flat tire. Called AAA and got the spare on the truck, then proceeded to my destination (a family stop on the way to a family event). While they could not repair the tire, they got me in quickly and also did a quick inspection on the truck. These guys are great and I would do business with them again in a minute! read more

Rarely do I ever leave reviews, but was so happy with my experience yesterday. The service was excellent, the manager Caine was very friendly, thorough, and seems very fair. I would always go to the dealership for service needs but after my experience at Midas yesterday, I'll never return to the dealership again! Thank you! read more

Total rip off turning in to BBB my friend a single mother was there today and although she can time stamp her text for a job that took half an hour she was charged for 4 hours worth of work. Will be posting this review everywhere as the part needed was $100 charged 6 times this. No one should ever use this shop.. beware!! Fraud!!! The rating says it all.. this place needs to be shut down!! read more

Please don't go here. I've heard bad things about this place specifically from girls who they tried to swindle and just charge for things that didn't need done. But I went there anyway to get my inspection- because it was convenient and my car is in great shape so I thought it would be a quick in and out. Well that was a massive mistake. They said my car needed all new tires, brake pads, and rotors and quoted me 2k. Luckily I know enough about cars to say no, that's insane and leave. When I said no, the guy offered to pass the tires if I got the brakes done with him for $700 - extremely shady. I quickly left, wasted $55, and took it to a place I trust later that week and everything passed. A clear money grab hoping people who don't know better will just pay it. read more

Sasha is a great manager and will take good care of you, especially if you're active duty military. He took good care of me and my friend and his Subaru yesterday. The lifetime brake warranty is an example of the value of sticking with reputable national brands over lesser known independent repair shops. read more

Absolutely disappointed in this place. My husband dropped his Van off to get the oil changed and tires rotated. Before we left the house he sprayed cleaner on the front tires to mark. As we've heard stories from locals of their past visits and hoped they were wrong. After all just a simple service. After waiting all day my husband called the shop for status. They informed him it was all set. When he went to pick up the Van he asked if they'd completed the oil change and tire rotation. Instantly the tech assured me they had. He didnt seem too surprised when I informed him I was 100% sure that the service he simply apologized and said he would have them complete it immediately. When we walked over to look at the van together to make sure the filter was changed and it was. I then popped the hood and noticed they'd forgotten to replace the oil cap. I just looked at the technician and the mechanic was rushing the cap to us apologizing for the mistake. That was $161. The guys were extremely rude on too of making mistakes after mistakes. Needless to say I wont be back and dont recommend. They need to work on customer service and car service skills. Makes sense now why most locals don't recommend them. Lesson learned the hard way! read more

I wish I could give no stars..do not go to Midas in Middletown. They are absolute scammers and will try and charge you more for anything you take your vehicle in for. My daughters' car would not start and had it towed to Midas. I usually go to Johnnys Getty in Middletown but they were not available. They are honest and good people to work with unlike anyone at Midas. They told me I needed an alternator and battery which I expected. What I didn't expect was the $1,400 quote to change those out. I've had the exact same repairs done in the past and was charged around $750-800. I had it towed out of there and will never be going back, even for inspections. Do yourself a favor and literally go anywhere else to get your car fixed. It will cost you less!! read more

Jim, and his team were amazing. I needed brakes for my Jeep, called ahead, and said that I could bring it in. Took me right in after inspection, and sent me a text with the diagnosis and quote. After I gave the ok to do the work, a little while later it was done. Picked my jeep up, and runs smooth, with no hick ups... Found my new mechanic; thanks Jim of Midas for making my stay so pleasant, and easy. read more

Midas muffler's saga of destroying my Subaru continues - they used an after market read used catalytic converter which now will need to be replaced. This branch literally destroyed my car which was in pristine condition prior has cost almost $20k to fix. Do not think it's quick and easy to go there! They are crooked and criminal. read more

Requested checking overheating of engine. Manager lied, told me engine had to be replaced at cost of $6K. and charged me $193.00 for his lie. Also said he would give me $500 for the car which is worth $10,000. Took it to another service provider....turned out to be a faulty radiator cap! Want to get screwed, go to Midas!!! read more

went in for a brake job, left with a break job and a clapping sound when I hit a bump. after return several times, i was told it's the ball joints. after the ball joint job, clapping sound still there. 13 years going to this place, sad to see the service, skill lever drop this low. I will get my vehicle repaired elsewhere and write Midas off for good. more to follow when I have a professional diagnosis the actual problem you caused. read more

Horrible stay away. They will try to sell you on things you don't need without even checking. Case in point, "you need spark plugs changed" although it was done in the same year? "you need filters changed" when they looked like new and were done a few weeks ago. read more

Perry much same as everybody so far that I've heard I went in for inspection they fail my vehicle for front Rotor having "rust" and quoted me for new set of brakes and rotors for over 700 dollars and somehow my Neighbor that was there as well failed for the same thing and got quoted for over 800 this brake scam need to be stopped read more

If you want terrible service for your vehicle and are also interested in getting ripped off then MIDAS is the place to go. I took my car in to get the brakes replaced and asked for an estimate. They gave me an estimate of $1789 and as you know these places never come in below the estimate when it's time to pay the bill. Then I went down the street to Johnny's Getty in Middletown, RI, a local favorite I might add and got the job done for $1029. Don't get scammed, don't go for the midas touch because they don't have any. The only thing that will be touched is your wallet............. read more

TL;DR: Midas lied to sell me a front brake job to get my truck inspected. They failed the inspection, but the RI Dept of Safety and Emissions overturned it, they will be investigating Midas. I have a Toyota Tacoma, 42,300 miles. I went for a state inspection. The vehicle was inspected by a worker name, Brad McManus. He reported that my brake pads were less than 1/32 of an inch and the rotors were scored and they wouldn't pass the inspection and wanted $550 to replace the pads and rotors. Knowing that Midas has a reputation of lying (I thought they might have changed their ways) I told them that I'd take care of the brakes. The worker that reported to me that my vehicle did not pass inspection said that if I didn't get the vehicle to pass inspection that they would put a yellow " REJECTED" sticker where the inspection sticker is. He then informed me that I would be taking a chance that I might get pulled over by a police officer. I told him I never heard of such a thing, but he assured me that that's what would happen. I went home pulled both front wheels and measured each pad and the rotors. They were well within the wear limits. Rotors were not scored at all and were 28 mm and the minimum wear thickness for this Toyota rotor is 26 mm. 3 of the brake pads were around 4 mm one was 2.60 mm which is a lot more than 1/32 of an inch that they said it was. I took pictures of all measurements went back and spoke with manager, Shawn Brant and showed him the pictures. He told me to call the State inspection division to have it re-inspected if I did not agree with their report. Follow up May 2 (next day) : I called the Rhode Island office of safety and emissions, and asked to schedule an inspection. I informed the inspector what happened, and how Midas/Inspector Brad McManus blatantly lied on the inspection report in an attempt, I feel, to extort money out of me. I then asked the inspector if he ever heard of such a thing about the yellow rejection sticker he said that that is absolutely not the case and he told me that all this information will be collected when I go to my appointment on Friday to file a formal complaint against the station/inspector/etc. A short time later, I received a phone call from Midas manager, Shawn Brant. I responded to Midas and asked him what he was calling for and he said that he spoke with his district manager and they were willing to offer me a free brake job and a free state inspection. Now I admit that's a very kind offer but really you have to look at it at why they were making this offer. Was it to silence my reviews that I told them that I was going to post? I told him that I didn't want the brake job because I in fact did not need the brake job and that I would continue my complaint with the state office of safety and emissions. This is not about the money/service that they were willing to offer me for free. This is about people being ripped off of their hard earned money when they don't need to be. Large car repair bills like these can CRIPPLE someone financially for weeks or even several months. Many people live paycheck to paycheck and need their cars for work and transportation so they feel obligated to have work done even when they're strong-armed into these high prices. THIS is the reason why I'm going to follow through with any complaint I can against this establishment and the inspector. Update: May 5 I drove to the state emissions inspection garage in Providence to get my front brakes measured to dispute what Midas and their inspector said on the official state inspection report. In the official Rhode Island inspection manual the minimum requirement for a brake pad is 1/32 of an inch, which is the exact thickness of a credit card. I will attach a photo of this section of the manual. They passed the inspection and told me they would call Midas, and I would have to go back there and get the inspection sticker. I drove to Midas and spoke with manager, Sean Brant, who said that they would need the keys to the vehicle to put it on the lift and reinspect certain requirements for the machine to generate a sticker. I believed that they could just print out the sticker and afix it to the vehicle , but I was incorrect. I told him I did not feel comfortable with them having my vehicle in their custody again because if they're willing to lie about my vehicles condition to get money out of me, I wouldn't put anything past them. At this point other workers came out from the garage, and an argument ensued between us. I determined at this point this situation with becoming adversarial in nature and so to prevent any further escalation, I thought it best just to leave and get the vehicle inspected somewhere else. A formal complaint was filed with the state against Midas and their inspector. They will be investigating. I had my vehicle inspected the next day at Monro service, which I will be providing an excellent review for. read more

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We have been loyal customers for over ten years, but will no longer recommend Midas to others. We have so many positive things to say about the former management and staff, but, since the change in ownership, we have been highly unsatisfied with our experience at Midas. The customer service is brief and impersonal and there is little documentation provided after a visit. Twice, we have had to take our car back after it had been "fixed" because of problems with the repair. We paid hundreds of dollars for a repair and then, only 6 weeks later, were recommended hundreds of dollars of additional repairs. The new management of Midas does not inspire confidence and we'll be taking our business elsewhere. read more

I made an appointment online with them with a window of 2:30-4 to wait for an inspection and airbag light. They called me to confirm and even asked if I could come at 2. I left the keys and went elsewhere for a couple hours and came back because I had received no contact. I came back and saw the vehicle sitting in the same spot. Their explanation was that they had no one to diagnose the airbag and that they could have it looked at tomorrow morning but depending on what it needed it might not even be ready by then. The fact that I made an appointment, was asked to come in early, and then they didn't even touch the vehicle is absurd. What's even more absurd is that no one in the place is capable of plugging in a code reader and diagnosing an airbag. Really shows the skilled laborers they have there. I would not recommend making appointments here or coming here in general because they make false promises and clearly lack competent staff. read more

Nice enough staff. Good at their job. Giving a five because they made things right. There was a delay in getting the parts which made for a long day of waiting, but the staff made things right and I don't regret going. Better to support the local business than the dealership across the street. Just be clear with everything when you talk it out after the inspection and give authorization to start work. read more

Jim is trustworthy friendly and knows what he's talking about. Great shop that I come to on a regular basis

Had gone for emissons test. They told me 2 brake lights had blown (they didn't show me the evidence) then asked if I wanted them replaced. I said yes, they don't tell me the price. the bulbs, 5.00 each, the labor? 65.00... each. 130.00 tacked on. what fucking scammers these people are. will take them to small claims court over this. read more

Brought car in to repair ac, picked it up drove home ac not working. They took it back in a second time, used dye no leaks, put refridgerant in and part, picked up car took home ac still not working. I had another mechanic just look at it and he said the fans aren't working, my problem with this situation is you had my vehicle in twice, charged me twice and never bothered to try the ac to see if it worked, before you gave me my car back twice? $600.00 later an no ac!!! Extremely unsatisfied customer. read more

Highly recommend! Efficient, Friendly and Honest! Expensive, but worth every penny! The one year warranty sweetens the deal! This Franchise of Midas is clearly THE BEST! read more

I actually visited this location for an State Emissions Inspection. I arrived there in the morning on a walk in basis, but there were no available appointments. I scheduled an appointment for that afternoon and was told it would be an hour. I returned and received the inspection in less than an hour........very pleased with that. The staff was very professional and courteous. They offered me refreshments upon arrival and wished me well upon my departure. read more

Huge fan of this location. Honest service; quick, reliable, and inexpensive. There have been two occasions where they could have charged me a lot of money to make bogus repairs: each time they showed me that the issue could be resolved with a minor, inexpensive fix. Courteous and trustworthy. I'm a fan. read more

PLEASE AVOID COMING HERE LIKE IF IT WAS THE PLAGUE. B E W A R E !!!!! They will over charge you! They wanted to charge me over $900. I went online to seek estimates and found Your Mechanic website that quoted me with $255. Please don't come here and save your money!!! From the moment you walk in, Jim will talk you in a friendly way that makes you want to trust them. He told me that the repair my car need would take " a couple of days because it was a complex car". LIESSS!!!! Go to you www.yourmechanic.com and save your money!!!!! The mechanic got the job done in 50 minutes! read more

These guys are the real deal and have always treated me very well. If you are patient and explain what you need, they always come through for me. I will recommend to ALL my friends. Most people find them trustworthy and honest in every way. Yes they are trained to offer you every service that Midas offers, but I have never been pressured to accept every recommendation. I came here for good after another Service station tried to take advantage of me with an inflated price for a muffler repair. These guys took came of me for less than Half of what "the other guys" quoted. They have my business for all my cars from now on. I have been using them exclusively for two years straight - for five different cars ! Other reviews are biased in my opinion - Give them a chance ! read more

Always able to give you trustworthy advice and recommendations, quality car service work, very professional and reliable staff! Step 2 read more

This store offers outstanding service and support. They helped my wife rectify an recurring problem with a slowly leaking tire. We were the last customer of a hard day and they gladly offered their expertise and support. I highly recommend them read more

This was my first inspection here. I chose them because of their limited repair service and therefore less chance of being sold unnecessary repairs. Shockingly, they still managed to fail it for front tire wear. They offered to replace them for $500+ and they good do it that day. I refused, drove to Town Fair, had them check them too. They measured them, in front of me, showed me the gauge, and told me they should have passed. Other than that, it was easy to get an appointment, they were polite and the office was clean. I even got to leave with a car that smelled like an oil soaked rag. read more

Jim was great! Everything was quick and easy! Thank you so much for such great service!!!

As always the service was courteous, quick, and I got a next day appointment. Great WiFi to work while I wait. A solid local go to for general car maintenance. read more

Was in Newport for the weekend and car had an issue. Guys at Midas were only ones in the area who gave me a straight answer that they could fit me in and tell me if I would be okay to drive it home. They knew the car when I drove up, called me in an hour to tell me the issue, and gave me options to fix it at diff prices. Couldn't have been nicer about it. Never expected such a warm and friendly experience from an auto repair shop, especially not a chain like Midas, but the MIddletown RI Midas busted all expectations! Really great experience. read more

I went in because I thought I had a problem with my coolant. Joe took the time to check out and listen to my car, and figured out that my main problem was just that the car was old. He still offered to check it out, but said he felt bad about taking my money for a consultation that would find nothing wrong. I really appreciated the honest, and he even followed up with me later. Thanks Joe! read more

I would like to say that this experience with Midas auto was horrible! I went in to replace One Ignition coil and one spark plug. They replaced 2 coils and only one spark plug to the tune of 400 dollars. (Coil is 51 dollars/ spark plug 5 bucks) Not to mention they had the second coil off and didnt replace the second spark plug so will have to replace the coil again when I pull it off to replace the spark plug they should have when they had the coil off!!!!!! 400 dollars!!!!! straight RIP-OFF! SHADY AUTO MECHANICS!!!!!! NEVER USE THIS PLACE!!!! BUYER BEWARE!!!!!!! BE WARNED Oh and replacing these things take about 15 minutes they charged me 2 HOURS!!!! 1280 in labor hahahahahaha CROOKS BEWARE!!!!!! HORRIBLE PEOPLE ,,,, GOD HATES UGLY! read more

I went in because I had a dead coil. They made me wait 3 hours and charged 65 dollars to tell me I had a dead coil... They then said it would cost $650 to replace my coils and spark plugs... you kidding? I left and did it myself for $100. Moral of the story I wasted 3 hours and 65 dollars here.. not helpful. read more

Don't waste your time, unless you want rude, arrogant, and miserable service. My wife went here for inspection and it was a battle from here. Told my wife she needed brake pads and those were replaced after fail. Upon return, now need rotors. So I did those (they were fine). BS operation and a lot of people on the island say the same. Enjoy! read more

I've only been here for state inspections, twice. Both visits no problems and the staff was great, particularly Joe, that guy is really funny. They conducted a very thorough evaluation on the vehicle and gave me an easy to to understand breakdown of their recommendations. Joe took the time to explain everything to me. One of the recommendations was a new serpentine belt which I knew I needed anyway. Everything else on the list was routine or preventative maintenance and none of it was unreasonable. I was never pressured into letting them do the additional work. Truth is I have a regular shop I use, they just don't do inspections which is why I brought it to Midas. To be honest, Midas is a bit too pricey for me even by RI standards, so I really can't consider them for any serious repair work. However, they are honest and they care about their work and their customers. I do recommend them. read more

Miserable customer service. Performed work knowing that it would not complete the job without providing that information. Rude when THEY missed appointment time. Especially would not go there for a vehicle inspection. read more

State inspection. In and out in about 30 min. Quoted me 2 hours. Very nice people and will not screw you over. What else do you need to know about an auto shop? read more