Took my 2016 Subaru Legacy in for an inspection and was told I needed almost $2,000 in unnecessary repairs just to get a sticker. Thankfully, I checked with a trusted mechanic who confirmed they were trying to scam me. I brought my car to another shop instead--inspection passed with no issues for just $55. My car is in perfect condition. Don't let them take advantage of you! read more

brought car in before driving to Florida to make sure we were in good shape. they replace ball joints and other items they recommended. $1700 in work . when we went to pay refused to accept credit card so cash only. should let customers know before hand you would think. after our first day on the road it was raining but steering seemed loose. had it looked at and the front 2 tires were shot and alignment had to be fixed. all I can say is wtf. used them for 3 years done with them read more

These guys worked on my 1986 Mercury Sable and did a Fantastic job with every issue. Nobody else could figure out the electrical issues but they handled it for me and delivered the car to me at my address. Great service and professionalism. 5 Star Service. Bruce Douglas read more

An amazing, honest and caring mechanic! I wish I could give more than 5 stars! On our trip up to Newport, we ended with engine troubles and decided to stop and have a Honda dealership look at it. Long story short, they came back with a $3,500 repair and many urgent issues that needed to be addressed. After declining the majority of these, we decided to only replace the engine air intake rubber boot (a hose with 2 clamps), which took at total of 6 hours to complete. We continued our trip north, but were rattled and nervous, because the check engine light came on again, plus one of the urgent issues according to Honda was our breaks. So we decided to take our car to a local mechanic once we got to Newport. We chose B&C and went first thing in the morning. Billy's shop was humming like a beehive, and even though we had no appointment, Billy pulled a mechanic and started work on our car immediately after we told him our story. We waited for 2 hours while he addressed all our concerns and looked at all the claimed "urgent" issues by Honda. Billy even had his mechanic take off the wheels to check for faulty brakes. They were fine, which I figured, because the car had just passed the state's mandatory safety inspection a week earlier! All in all, B&C charged a fraction of what Honda would have charged and gave us peace of mind. 600 miles later, still no issues! They fixed it! But what I also want to tell you is that while I sat in the waiting room, I had a chance to observe Billy and his interactions with staff and customers. He was kind, compassionate, knowledgeable, incredibly had working and always had the best interest of his customers in mind. He knew what he was doing, never oversold, and was mindful and budget friendly. Amazing shop, amazing man! The crew worked very hard and with Billy's direction, his wealth of experience and knowledge, things moved swiftly and efficiently. I am so grateful I took my car to B&C. HIGHLY, HIGHLY recommend this shop. I only wish B&C would locate to my hometown! Thank you Billy and crew! read more

Great customer service, honest people, they do a great job within a small period of time

My other auto shop uses them for inspections. I tried to do the inspection for my car that had been mis-registered. Anyway bottom line, once I got them the form, they handed it to me to explain it to them. Makes me wonder about their general abilities at all 100% do not trust. read more

FIVE STARS for the actual auto service. I would trust them with my car again. The young lady behind the counter was very professional. ONE STAR for the joke by one of the two old guys in the small office not wearing masks, joking about people commenting on them not wearing masks. read more

For years I was always a dealership guy- never trusting an independent business would do as good a job on my car as the dealership because i'd think to myself "of course they can get the best price on parts!" or " Of course they are taking care of me!" Happily i have been proven wrong time and again by Bill and his exceptional crew at B&C Auto. When you go local you have an opportunity to build a relationship built on integrity and trust. over the years i've learned that as a former police officer, Bill's passion projects have always been around repairing and restoring cars. His hobby turned into a second career and he serves his customers with professionalism, courtesy and respect. In addition to servicing cars he has always made sure to treat his customers with the same level of attention as his cars; ensuring they understand what the issues, the causes and solutions are. Bill was recommended to us by three different people who own a mixed bag of cars and SUVs, some foreign and some Made in America! and the recommendations were the same across the board. my experiences here have made me a customer for life. read more

this place is a crock, unprofessional and awful. do not take your car here and do not trust them!!

I had a great experience with B-n-C auto. They were very courteous and honest. Only cost me half the quoted price, Quick efficient service. Over all Great experience and will use them for any further work I will need done. Great people! read more

I came into B&C in a pinch after driving from NJ. I needed them to check out a funny noise and within 10 minutes my car was up on a lift and two mechanics were looking at it. They were friendly, helpful and made a crumby situation a lot better with their knowledge and professionalism. Highly recommend this place! read more

My husband and I are new to town. My brother in law is a mechanic at a well respected, private shop in CO. I was not excited to find a new local mechanic. I called B&C Auto after reading some reviews. I needed to get a used car I was purchasing checked out. I spoke with Bill. He fit me in that same afternoon. I got to the shop and waited while they looked at my car. Bill was very friendly and so were all of the other guys. While I was there, I also made an appointment for my husband who needed an oil change and a wheel checked from hitting a pothole. When they were finished checking out my car, I went up to pay and Bill told me "not to worry about it and to come get an oil change when I need one". I will definitely be doing that and am quite happy to have found such a great shop that doesn't take advantage of us newbies in town. read more

B&C Auto should be the model for every business owner. They are polite, honest, helpful, do great work for reasonable prices. Finding a mechanic that you can trust is a huge achievement, but they are oh so much more. They always do great work in a timely manner for a very good price. The people here from the front desk to the service department are friendly, accommodating and helpful. When I needed car detailing they steered me to the right business and when I needed body work they did the same. Five stars are not enough to express my satisfaction. read more

I had gone to another auto shop, car dealer shop, shame on me, and they tried to tell me I needed all new brakes, pads and such. I decided to go to B&C Auto and they inspected the car and advised I only needed back brake pads and they fixed the car and did not try to take advantage and up sell. Bill and his crew were honest and very reliable....nice to know there are still honest mechanics out there...thanks Bill and crew! read more

This business came recommended by a friend. New to the area; finding a reputable mechanic can be hazardous. Honesty and reliability are the top 2 reasons for any business and when it comes to my need to rely on someone else for my transportation, the 2 most important things. Following that are cost and friendliness. So far I have found all here. For,some reason mechanics can be forbiddingly noncommunicative. Not so here. Or maybe I'm older now and not so easily intimidated! Anyways, satisfied so far. read more

Bill is a good, honest business man who truly cares about the customer. His team provides excellent service at fair prices. A trustworthy and high-quality mechanic can be hard to find - so I am grateful to have been referred to B&C Auto by a family member read more

Brought my vehicle there for a state inspection based on high recommendations from coworkers. It was a breeze from start to finish, from setting up the appointment to dropping it off and they called me promptly around noon to say it was done. I have found a new mechanic in B&C, thank you! read more

I had my truck towed to B&C Auto after a blown brake line on the road and I have to say it's my first and last time that will ever bring my vehicle there. Initially, they were very prompt in getting the job done and I was very satisfied to get my truck back that same day. However, later that day I noticed they had charged me for four brake lines instead of one after reviewing the invoice. By my own mistake, I never checked the invoice and just paid in a hurry to get back to work. I wound up calling them about this and they tried justifying this by saying that each brake line is a foot long so 4 ft were required to run a line from the right wheel to the master cylinder.. I've had brake lines fixed before and had never been charged for brake lines in this manner. My complaint was to no avail and they told me there was nothing they could do because that's how they charge for a brake line replacement. I took the liberty to check and replace the remaining brake lines myself later in the week. In doing so I discovered that they had left the old brake line still dangling in and around the engine. I also discovered that the new line that was installed was coiled up 8 times with extra line before it connected to the master cylinder. So this is very apparent as to where the 3 extra brake lines were applied to the invoice. A $250 brake line job for one wheel?! I spent a whopping $80 to replace the remaining brake lines myself, which included purchasing tools to do the job, and each line ran from $11-$15 while I was charged nearly$60 for one brake line plus labor. Doesn't make sense and please avoid getting work done here if you value the hard earned money you work for and your vehicle. I do not recommend this auto repair business to anyone. Please avoid. read more

Left my vehicle three times to have a squeal fixed. Still have the problem. I had a turn signal replaced , a few months later my headlight turn off when turn signal switch is used. Mechanics are nice enough but the receptionist is difficult to deal with, scheduling an appointment always seems to be like pulling teeth. Rates would be considered reasonable to moderately high, if they actually fixed the problems. read more

Called at 8 am . Told stop in at noon. Fixed both lights 30 minutes while I waited. Very good price very good work. Same day!

Brought my daughters subaru there with a bucking problem.After paying $550 the problem still exists. The owner of the shop just shrugged his shoulders. He got my $550 I got nothing. read more

Specifically requested upgraded replacement bushing parts but they installed 2 different kinds of parts and refused to replace them with matched parts. I had to supply my own parts to get what I wanted. B&C refused to give me a credit for the wrong parts because "there was nothing wrong with them." And that was after I got the parts supplier (NAPA) to agree to a parts refund! What they did was equivalent to installing a regular shock on one side and a gas shock on the other, or mixing spark plug types. They also grossly overcharged for the parts, charging about $10 each for grade 5 bolts used to replace rivits they drilled out; should have used at least grade 7. Patronized B&C for years, but after this it has me wondering what kind/quality parts they used.They seem to have decent mechanics and it's nice to see thay have "minority" employees, but after this think they are a ripoff for parts prices and a hourly labor rate that's no better than a dealer. Their refusal to work with me on a credit for the questionable parts doesn't say much for their customer service either. Disappointing they'd blow off a long time repeat customer over something that was their fault. Would not use B&C again, nor would I trust our new cars to them after this. The really crazy part is it's easy to see the car is a "garage queen," very well maintained and in like new condition, so why mess around with parts like they did? Bottom line: At the very least, anyone using their shop should make sure they know what kind of parts B&C is using, and be aware they're rates/prices are no bargain. read more