Just to clarify it was actually the Town Center location that treaded me and my vehicle so horribly. HORRIBLE AND HAVE NO ACCOUNTABILITY FOR THERE ACTION OR REPAIRS!!! I thought Midas was a good company. I had taken my car there several times for oil changes but when it came to a real repair the experience was awful! I'm still paying for it!!! My car is a 2016 Ford Fusion. They replace a Gear shift for me on 07/07/2023. Then my check engine light came on and I was told I needed a 02 sensor. After looking at it they said I also need Catalytic converter this work was completed on 08/24. A week later I'm riding down the street and my car starts knocking and totally shuts down. I have it towed to them and they said someone must have forgot to put my oil filter back in because all the oil in my car had leaked out causing the engine to go... MY CAR NEEDS A WHOLE NEW ENGINE!!! THIS IS GOING TO COST ME THOUSANDS!!! So of course, I reminded them that no one else had touched my care but them. AND THEY SAY THEY ARE NOT RESPONSIBLE AND WILL NOT COVER ANY OF THE COST TO REPAIR THE ENGINE!!! read more

The Midas touch I truly would like to say they mean it. It was Friday July 3rd late afternoon and this location was closed for about 45 mins. I just had a front tire blow out and Mr. Braxton was still in the store and I knocked on the door with a sad face and closed he took me in and changed my one tire. What a life saver.He could of said sorry we are closed and its a Hoilday weekend. But he took the time and changed my tire @7 pm . Once again he was a life saver. I come back that Monday and purchased three brand new tires and my oil changed. This will be my new home for my Kia Soul .Excellent customer service going beyond call and Duty My next project will be a tune up and front Brake pads Thank you very much 5 Stars Mr Damian Braxton . read more

I had a car emergency 400 miles from home, called ahead telling them that i straight up didn't know what was wrong. they saw me immediately and were friendly and kind. Larry made sure to give me the best price he could for all the replacements i needed and for the labor costs. They managed to fix all of my issues in a fraction of the time that i was expecting while doing an incredible job. they kept me up to date throughout the whole process and even showed me pictures of parts so i knew i wasn't getting ripped off. I could not have had a better experience. I called around before and nobody was going to be able to see me for at least a day, the team here helped me immediately and seriously saved my day. read more

My tire blew out on highway 75. Triple A towed my vehicle to Midas. The mechanics came out immediately and we're very polite. My car was driven into the service area and work was begun immediately . What I greatly appreciated was the knowledge and explanation for all services provided. I understood and was given an option regarding what I should repair now or at a later time as per the necessity and mileage for my vehicle. The restroom was clean and well stocked and I also enjoyed a fresh cup of coffee as I waited. overall great customer service . If you are in the Kennesaw / Marietta feel comfort in using their service. read more

I can honestly say I've never received such good service . Today iv declared my business to Midas for the future to come. My motto is do right by me and I'll do right by you. Adam definitely made me feel how a customer should because I've went to other Midas and received good service but none compare.if I had a business that's how I believe it should b ran or atleast have somebody like Adan playing quarterback to the customers to insure that when a customer does come in for business they are just as satisfied a can in ensure their business also. Thank you Adam for making me and my moms feel content with coming Midas read more

I've always gone to Pep Boys, and after years of sticking to what I know... I decided to give Midas a go given the positive feedback from my step dad after getting service done. I went for my 30K mike inspection and I couldn't be happier. The service was great, fast and they were very accommodating. I didn't feel pressed to pay for additional services. They explained everything and I left feeling pretty good. I normally drop my car off and pick it up later, but they were fast that waited for less than an hour. Highly recommend and I'll most defense be a returning customer! read more

I've been to many mechanics in 45 years of driving. These guys are some of the best. I called 5 minutes after they opened in the morning with a brake problem while driving cross country... Hot rotors hit a snowstorm and warped. "Come right in, we'll take care of it" said Tom the manager. New rotors, pads and shoes - and they happily honored the Midas guarantee from an unaffiliated franchise in Florida where the brakes were installed 2 years ago. I recommend these guys to everyone with car problems or to get a great deal on tires. Thank you read more

My car was sounding funny, thought my wheel bearing were going, it was 5:45 and they closed at 6 when I pulled up and was met by Cody. I explained what was going on and he gave me a quote. I was not happy with what I was going to have to spend but he gave me options that helped out tremendously. I left my car and received a call the next day that it was not what I thought it was, but I was still able to get my car fixed same day and it is so much better. Thumbs up to Cody and crew, you guys are awesome. read more

They gave me a $9.99 oil change because I gave blood to Red Cross. I think that is very thoughtful and generous. They also did a through inspection and showed me exactly what I needed to be safe on the road. I had not took time to look at my tires and they were really slick on the front. They replaced those tires at a really good price. Now I know I am much safer on the road. Thanks Wayne for explaining things so well. Thanks Garrett for doing such a through job. I'll be back. read more

Came to get a full synthetic oil change because the Volkswagen dealership in Kennesaw was over priced and not honoring a online coupon. The store manager Cody was awesome. Excellent customer service and very helpful and friendly. The prices here are very reasonable and affordable I would refer this place anytime. This will be my all time favorite service center you guys even sold my 9year old with the service thank you!! read more

This shop is awesome! I needed new brakes, rotors and pads asap, and Adam was so very helpful and was able to do it quickly and with a smile. He also made it very affordable, and he helped me finance what was needed so I didn't need to pay out of pocket right then. I highly recommend Adam and his crew at the shop at Town Center. Thank you so much, Adam! read more

The guys at this Midas location are great! They don't only fix your car and change your oil - but they teach you valuable information about your car - and that is priceless. This shop is where I go for all my car needs. Great service, and it is always worth the trip! 5 stars from me! read more

I never have a bad experience with the boys at this Midas. They take incredible care of their customers. They don't feed you any bullshit and they know their way around a shop. I would never take my nugget anywhere else. PERIOD. read more

Midas in Kennesaw is great! The staff is very friendly and knowledgeable and make sure you understand everything that's going on with your car. They also offer a 10% discount to KSU students. I definitely recommend coming here! read more

Going to Midas kennesaw was a great experience!! They were very service oriented and helpful. They fixed the problem, called me promptly when it was done and explained what they found! I'll definitely go there again! Thanks! read more

I was blown away with the professionalism and friendliness the staff had. I am a loyal customer from now on because the incredible service given to me. The prices were reasonable and the service was quick. Thank you read more

Damien and Thomas are the best! They take the time to explain what's going on with your car and discuss options to fit your budget. Trustworthy and professional - can't go wrong with Towne Center Midas! read more

Manager here is horrible... Makes you want to do your own oil change. Ive been here several times most recently and am finally done being disrespected. News Flash you have plenty of competition. read more

as of 9/17/2019 Adam is back. I went here today and they did a great job of showing me what was wrong with my car and showing me what they are going to do for a great price! read more