I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

Very friendly staff. Efficient and work done quickly. After replacement instructions were clear and…read morehelpful. Highly recommend to anyone needing glass repairs.

The crew came out did a great job and they showed up on time completed the service as requested and…read morebrand. New glass was placed great final view.

Communication could have been better and more effective. However work done was very thorough and…read moreefficient. Thank you.

Fast, reasonably priced, friendly, and quality work! Good communication and customer service on the…read morephone, as well. The other positive reviews about this place were spot-on!

I spoke with this representative regarding my windshield replacement, and the interaction was…read moreextremely unprofessional. Rather than listening to my concerns, he repeatedly tried to push his quoted price after I explained that I had found a better one elsewhere. He mocked me, was dismissive, and spoke to me in a disrespectful and condescending manner. It seemed like he wasn't interested in understanding what I was saying or helping resolve the situation. Overall, it was a very unpleasant customer service experience.

We have used Michael and Mason for many years for our windshield repair. They are prompt, handle…read morethe insurance process and just good people to deal with. We personally have known the family for over 15 years and would recommend them to anyone.

Called and scheduled an appointment four days in advance. Took off work for my appointment. At the…read moreend of my appointment time frame, no one had showed so I called the company. Company said they forgot and hadn't even ordered the glass. Asked if they could give me a discount for the inconvenience and to reschedule at another time. They said no - complete waste of time and unprofessional.

I've had to use Gerber Collision's services twice in less than a month, and while I definitely hope…read moreI don't have to see them a third time anytime soon, it has nothing to do with their service! Both times, I've been extremely grateful for how quickly they got my car in, kept me informed throughout the process, and completed the repairs. Their communication, professionalism, and kindness have been outstanding. And I can't forget to mention their sweetest lobby greeter -- the precious pup who makes every visit a little better! Thank you, Gerber, for taking such great care of us and our car. I truly appreciate everything you've done. I just hope I don't have to see you again anytime soon!

The service provided by this location was excellent. From the initial contact, Ashley made me feel…read morecomfortable by explaining in details the steps they will take to fix my car. It was also a great advantage that they had special rates with the local rental agency since my insurance did not pay for the rental saving me a few bucks. The communication was excellent, Ashley kept me in the loop of the progress on the repair, informed me when delays were happening and why via texts and phone calls. The information were detailed and accurate. The repairs were done within the time frame given to me. The payment (my deductible) was due upon the repair being completely finished. In other words, I did not spend a dime until the repairs were done. A full detailed final bill was given to me. A walk to examine the repairs were done. Ashley answered all the questions I had before giving me the key. I did not even had to drive back the rental to the rental agency since they will be taking care of it themselves. I am absolutely content and completely satisfied with the services provided by this Gerber location and want to point out Ashley as one of their star employee .

Joshua was reliable, professional and knowledgeable. He also went above and beyond to help me with…read moreanother part of my car. Thank you!

Joshua was absolutely amazing the quote was the best I've received all over town and my car looks…read moreamazing I will refer as many people as possible. I'm so grateful to have found such an affordable price at top notch quality Service!!!

Glass Magic did a great job! Craig is a great communicator and leaves no room for error. You get…read moreexactly what your looking for here with little to do on your part but be available. Craig is a true professional with 30 years experience. He does the job right the first time every time!

My car was broken into and I had a flight out of town in 2 days. I needed my window repaired ASAP…read more Craig was not only extremely responsive and willing to work around my schedule, but he came to me and got everything squared away in an extremely timely fashion. Even better - the quote I got from Craig was CONSIDERABLY cheaper than every other quote I received. He cleaned up every single shard of broken glass inside my vehicle and had it looking good as new. I genuinely can't say enough good things about Glass Magic and Craig. Give him a call for any and all of your auto-glass needs, and know that you are missing out (and spending more) if you go anywhere else!

One of our fleet vehicles had a rock strike the windshield while driving, resulting in a six-inch…read morecrack. Our leasing company referred me to AutoGlassNow, and I received a callback within an hour. They quickly scheduled an appointment that worked with my availability. Throughout the entire process, communication from AutoGlassNow was consistent and reliable. The technician, Albert, called ahead to confirm his arrival time and clearly explained the replacement and camera recalibration process, including how long it would take. From start to finish, the job was completed in about an hour. I highly recommend AutoGlassNow. In fact, I've already scheduled them to replace the windshield on another one of our fleet vehicles.

Easy quick service. I did a self quote online, then not long later a lady called to schedule my…read moremobile service. My only gripe is I scheduled for a Saturday morning, confirmed a Saturday morning, but then was called Friday morning by the technician who informed me mobile service is Monday to Friday so they likely moved my appt up a day, but no one told. Other than that miscommunication, my tech was in out, told me what he we was doing throughout the process. Price was good and cheaper/competitive to competitors. Would use them again.

One star because I have to rate it. This place states that they can do emissions, they couldn't…read moreapparently only one person certified to do it and he wasn't available. Next purchases the most expensive service available and during the work , I hear banging and then several people standing around. Apparently, they couldn't get the oil filter off, and didn't have the right tool to do so. They offered to try something with no guarantee and when asked what would happen if it didn't work, I was informed that they'd have the truck towed at my expense. Upon leaving they offered an apology, but no restitution for charging me for the oil filter. Not recommended

The oil change was very thorough.All fluids with topped and the team numbers were very helpful and…read moregave more information about things that could potentially go wrong with my car to save money