I checked out Nalley Acura last Friday morning for a standard oil change and for what it's worth,…read morehad a pretty decent visit. I set my appointment for 8AM, initially but was tired and called to push it back. The rep on the other end of the line had no issue pushing it back to around 10 AM. I was checked in almost immediately when I pulled up, and introduced to my rep Aaron, who was really cool by the way :) He got my information and directed me to the customer lobby (also provided me with the Wifi) . I sat down to do some work in one of the separated booths that they provided. Kinda close (but also, I think I'm used to the other Acura dealership I used to go to in Chamblee where there was an actual room for computer stations) and there was a man talking on his phone loudly in a room full of 30 people (no fault to the dealership of their own) LOL. The most awesome thing about this spot and their service, I got out in under 2 hours for my oil change. I probably left around 11:30 AM. It was affordable (I usually budget for $65 for an oil change, my car has over 100k miles), my rep communicated with me about what my car needs, and it wasn't far from my house. I definitely will be back.

This is my follow-up to the review I originally posted. After that review--and during my second…read moreappointment--Service Manager Chris Davis voiced his displeasure that I hadn't given Nalley Acura a chance to "make it right" before posting, and also told me I would not "receive another survey" because of the unfavorable feedback I submitted. Today was my third appointment for the same unresolved brake issue. I arrived for my scheduled 7:00 a.m. appointment only to be advised there were no loaner cars available, which I need for work. As a result, I left without being serviced. I am now forced to schedule a fourth appointment for the exact same problem. I have already paid $600 out-of-pocket, waited more than five hours during my first visit, and the brakes still have not been repaired. This is excessive, time-consuming, and unacceptable. At this point, I expect a full refund of my $600, for Nalley Acura to cover any further repairs in full, and for a loaner to be provided without excuse. While Chris Davis did cover the cost of filters missed in the initial inspection, that does not change the fact that after three appointments the issue remains unresolved. I now ask Nalley Corporate to get directly involved, as requiring four visits for brakes is completely unacceptable for a luxury dealership. i do hope that this will be the last of unpleasant experiences with Nalley Acura and that this issue will soon be fixed.

I have had my car and my son's car repaired with SRK. This is a company you can trust. They don't…read moreadd needless expenses and listen to what you want. Their pricing is very fair and I trust them with all of my vehicle repairs.

While the mechanic I initially spoke with was helpful and professional, another staff member, Raj,…read moremade the experience very unpleasant. He repeatedly raised his voice and spoke to customers in a disrespectful manner, which felt intimidating rather than informative. This level of customer service is unacceptable, and I would not recommend visiting if he is assisting you.

I bought my Honda CRV Touring here 3 years ago. It came with mileage service and I have been coming…read morefor service as recommended. I always get great service. The previous visit i had Tala, this time Thomas was very courteous and efficient. I like the waiting are, very clean and comfortable. I get free car wash after service. Definitely a great feeling.

I went here simply to have my tire replaced. Somehow, I ended up with an oil explosion under my…read morehood. Go figure! They get 'NO' stars from me!!!!

Reached out to Mini Boss 2 replace 4 oxygen sensors on a 2008 Lexus GS350 AWD...George said he…read morecould do it for 300.00. We agreed. Based on the 5 star reviews on Google. wished I would have checked YELP. I left a 1 star on google and it doesn't even show up!! I know his 5 star reviews are bogus as ever! George did not come nor disclose he was sending someone. We just got a random call from N.C. #. This guy was Chris and we knew nothing about his coming to do the work. Never disclosed until we asked who was this calling about the work we asked you to do. George as very rude & disrespectful person did not handle anything correctly. This guy Chris showed up late, he was rude, broke a tool, left my keys in the car with doors unlocked & parts gone with him for dang near an hour. Had to call George bc his guy didn't answer George made excuse after excuse for this man, so much so it was disgusting. Ao I asked George so it's acceptable for your men to leave a customers keys in an unlocked car without letting them know you gotta run off? George well he texted you! & George felt that was sufficient. These guys are bogus & the 5 stars are total bull crap. They are NOT PROFESSIONAL, They work is Shoddy and Trash! Chris has completely screwed up my whip! DO NOT ALLOW THESE GUYS TO DO ANYTHING ON YOUR CARS. After Chris finished the work I took the car for a spin... all good on surface roads jumped on highway to find out my car is now got a check engine light on, car hesitating won't pick up speed, wont accelerate, riding rough as ever, now car has never performed like this ever! Called George bc the Chris guy ain't answering George immediately starts defending Chris, then starts talking about how old my car is and that it's the parts I bought being rude, disrespectful, & plenty more, then after he said everything but what should have been said I shared that I will leave my experience in review that touch his l petty spirit! "We'll go ahead and do what you have to do" ok I will. If you want your car messed up! If you want to deal with a rude as man who defends the stupid move his employees make then definitely this is your go to. There is no way you have all five stars and get to me and destroy my car, to the point I have to have it towed to the dealership bc the Rude guy George says since I bought the part he's not in a rush to get anything done & he will get to it once he's back in town the following Thursday. I don't trust issh about George or his Mini Boss Team. If you want your car trashed & the owner speaks about how old the car his after his man's mess your whip up then yes give them a call. They can def get your set up to have your car towed & have the check engines light come on when replacing the O2 Sensors. I know for a fact they can't do the work bc it was not done right & this isn't a chance you should take.if I could share the recorded call on this review I guarantee NO BODY WOULD DO BUSINESS WITH THIS MINI BOSS BULL CRAP COMPANY... Call them at your own risk, & when they mess your whip up please be reminded of this shared experience. George is rude, he comes off cool as a fan on Initial chat yet say something about the work or performance of his guy & you see that rude, over talking bs come out. This how I found my car with the key to the car left on the seat while Chris was gone for dang near an hour.... That code & the red circles are all the errors that came up after Chris messed the car up. And when Lexus is done I'll be back with a follow-up & tell y'all exactly what Chris fk'd up. Stay tuned.... We ain't finished George.... We gone let the people know the truth since you cool with.

I love giving 5-star reviews, and Gerardo with Mini Boss Mobile Mechanic has earned it! He's now my…read morego-to for car repairs. Watching him work was pure magic--knowledgeable, efficient, and equipped with all the latest tech. He can handle any modern issue and knows how to fix cars of any year (though he focuses on post-2000 models). Gerardo diagnosed issues with two different cars in under five minutes and fixed both within an hour--truly impressive! If you need a mechanic, give him a call. And be nice--he's the real deal!

CB and his team are top-rate. Professional, friendly, honest, transparent, and have very fair,…read morecompetitive rates. My dad was an excellent mechanic by hobby, and my husband is equally versed, but there are some things better, or less time-consuming, left to the pros, as was our latest urgent issue with our van. We were referred to CB by another trusted mechanic because the scope of working needing to be done was larger scale and he knew it could be done faster and likely less expensive at Lilburn Auto. Good mechanics typically know good mechanics and know bad referrals could reflect back on them as well as good referrals. We remain grateful for the referral. In the two instances we've gone to CB, he's been responsive, kept us informed, been honest about options, potential outcomes, and guided us to best solution for the situations at hand. It's clear they care about the work they do and appreciate their customers. Most recently, we had an issue on the eve of a holiday. We called, explained the noises and what we thought were going on. They fit us in, had it diagnosed and gave us an estimate and said they could get it fixed by end of day, which they did. They gave us a heads-up of things to be on the lookout for (some we were already aware of), but no pressure or scare tactics. The bill for parts and labor was in line with our expectations. As an added bonus, we get three free months of Sirius XM thanks to an affiliate program. In a world where so many are out to make a quick buck and not care about customer service, quality, integrity and kindness, CB /Lilburn Auto are a refreshing exception to the rule.

I brought my car here for an oil change and tire rotation because the Volkswagen dealership…read morecouldn't fit me in, and I thought I was getting a good deal. Unfortunately, the experience turned into a major disappointment. The same day as the service, I was driving on the highway when my undercarriage cover came loose and flew off. I had to pull over and retrieve it. When I called, instead of taking responsibility, I was given excuses that it happened because the cover had supposedly been removed too many times. I've taken my car to the Volkswagen dealership since purchasing it in 2021 and have never experienced anything like this after a service. Four days later, I checked my brake pads and tire tread and discovered nails in my tires. The mechanic never mentioned them or documented them on the paperwork--not even as a safety warning. I also noticed that the lug bolts on two of my wheels were stripped. When I called again on Monday, the lead mechanic told me it wasn't their fault and blamed whoever had previously removed the wheels even though they had just performed my tire rotation. Once again, there was no accountability. I wouldn't have had an issue if the work had been completed carefully and the business had taken responsibility for its mistakes. I came here because I wanted to support a local business, but based on my experience, I strongly recommend that customers double-check all work before leaving. Update *** I should have read the reviews before bringing my vehicle to this location. Chris, it amazes me that you continue claiming there are "a lot of gray areas" when multiple reviews describe concerns similar to mine. You refuse to take accountability. Whether I inspected my vehicle three days later, five days later, or immediately after the service does not change the quality of the work performed. Customers should not have to inspect a professional mechanic's work before leaving to ensure nothing was damaged or improperly reinstalled. My regular mechanic at the Volkswagen dealership confirmed that the wheel bolts were stripped. Instead of taking responsibility, you blamed the dealership--even though other reviews claim your location caused similar damage to their vehicles. The fact that you believe I should have checked your work immediately shows why your service cannot be trusted. A problem does not become someone else's fault simply because the customer discovered it several days later

This has probably been the easiest car buying experience that I have ever had…read more Very straightforward, hassle free, comparable price, Dwan worked to put me in touch with the financing that worked for me, it actually didn't even feel like I purchased a car, it took so little time, I would highly recommend visiting Dwan & staff if you are in need of a vehicle. Beautiful car at a fabulous price for my daughter. The car is exactly what I was looking for, go see Dwan, he is awesome

Car Plus Motors is the real deal! Exclusive showroom with an amazing and diverse inventory!!!…read moreI bought my dream truck there, they were very reasonable and went the extra mile for my complex situation (out of state license and working out of town which prohibited me getting in state license in correct amount of time for registration etc.) I really appreciate it all thanks to Al and Tanya!!! Go see them when you're ready for a vehicle you'll love!!!