Chuck is an amazing sales rep god bless him, I love this car so much and had it on my list for a…read morelong time. Process was smooth before I knew it I was driving out the dealer in my dream car. Thank you chuck god bless you don't work too hard sir y'all take care of chuck now!

This is my follow-up to the review I originally posted. After that review--and during my second…read moreappointment--Service Manager Chris Davis voiced his displeasure that I hadn't given Nalley Acura a chance to "make it right" before posting, and also told me I would not "receive another survey" because of the unfavorable feedback I submitted. Today was my third appointment for the same unresolved brake issue. I arrived for my scheduled 7:00 a.m. appointment only to be advised there were no loaner cars available, which I need for work. As a result, I left without being serviced. I am now forced to schedule a fourth appointment for the exact same problem. I have already paid $600 out-of-pocket, waited more than five hours during my first visit, and the brakes still have not been repaired. This is excessive, time-consuming, and unacceptable. At this point, I expect a full refund of my $600, for Nalley Acura to cover any further repairs in full, and for a loaner to be provided without excuse. While Chris Davis did cover the cost of filters missed in the initial inspection, that does not change the fact that after three appointments the issue remains unresolved. I now ask Nalley Corporate to get directly involved, as requiring four visits for brakes is completely unacceptable for a luxury dealership. i do hope that this will be the last of unpleasant experiences with Nalley Acura and that this issue will soon be fixed.

I have had my car and my son's car repaired with SRK. This is a company you can trust. They don't…read moreadd needless expenses and listen to what you want. Their pricing is very fair and I trust them with all of my vehicle repairs.

While the mechanic I initially spoke with was helpful and professional, another staff member, Raj,…read moremade the experience very unpleasant. He repeatedly raised his voice and spoke to customers in a disrespectful manner, which felt intimidating rather than informative. This level of customer service is unacceptable, and I would not recommend visiting if he is assisting you.

EFJ Essayed was the niced man ever! I'm handicapped and serviced my vehicle even though they were…read moreclosed! The shop was neat and clean...though there was no toilet paper in the bathroom! Overall, a very pleasant experience!

Best service and experience i have ever had since i started driving. This place is great. Anchel,…read moreat the front, was great and Toufic was just the best person you can ever talk to. They gave me a wonderful service, great value and i highly recommend this place. Word of advice, if you have any issues, talk to them first before going on to leave negative reviews, they're amazing and great to talk to i promise.

Has been grea!! had went to the other Honda dealership and they said they flushed my fluids but had…read morenot!! This place has taken great care of me since im not from here been very transparent and honest!! God Bless em

I bought my Honda CRV Touring here 3 years ago. It came with mileage service and I have been coming…read morefor service as recommended. I always get great service. The previous visit i had Tala, this time Thomas was very courteous and efficient. I like the waiting are, very clean and comfortable. I get free car wash after service. Definitely a great feeling.

We are new clients to Tommy and The Ultimate Motorwerks - after having two different shops do…read morerepairs we finally found Tommy and we will be coming back to him with every vehicle that we own. In two visits to his shop, he had gained our trust and respect - he is beyond knowledgeable and his price point is incredibly reasonable. He listened to our concerns and he did exactly what we asked and went above and beyond in his services. He spotted and oil leak that one of the previous repair shops "left" and took photos for us to take to show them so that we can get in repaired under warranty - he did not try to upsell us anything and he has a great smile too! If you are looking for quality work on your vehicle - call Tommy at The Ultimate Mototwerks! You will be glad you did! Thank you Tommy!

I appreciate being in a clean, customer service oriented environment. I waited with my babies…read more I came in for a Audi oil change and am glad that I did I will return for future service.

Best used car and truck dealership I have ever dealt with. In the 11 years we've been here, we…read morehave purchased over 12 cars from them, all of which have never had a single issue. Gary's prices are incredibly fair, and he has gotten me financing for as little as 2% (even when my credit was in the gutter). He's incredibly picky about the cars he brings in and puts up for sale, and stands behind every single one. If you have a problem during the entire time you own one of his vehicles, he will repair it and only charge for materials. That's a huge selling point for me and something you won't find at any other used car dealership around that I've found. This is just one of the reasons we've kept going back year after year, and will continue to do so.

I cannot say enough great things about this dealership. I have purchased two cars from them over…read more the last 8 years, and they have by far surpassed my customer service expectations! I recently experienced a breakdown on the highway, and I had no idea where to have my car towed for the repair. I was in a slight panic and wasn't sure what to do. I called Ernest Motors, and asked if there was anyone who could take a look at it to tell me what was wrong. I spoke with Gary Ernest, and he told me to have them tow it there and they would take a look at it. The Hero Unit that came to my rescue had said it was my alternator after checking it out. Well, after I had it towed to Ernest Motors, they checked it out and confirmed that's exactly what had happened. Note, I bought my car there about five years ago, so this was not a fresh purchase, and alternators do go bad over time, so this was normal. They made a call and had the part sent over to them. While I was inside, and trying to find someone who could pick me up, they came in and said "your car's ready to go". I was shocked, as I thought I would have to leave it there, or have it towed to a shop to have the work done. They actually put the new alternator in my car and sent me on my way. Thank you Gary and Eric for fixing my problem, let alone within an hour! If that's not a dealership that stands behind their cars and then, after a few years of owning the car, goes above and beyond.... Just saying, they are AMAZING people! I highly recommend them if you are looking to purchase a car or truck. A Very Happy and Satisfied Customer! Keep up the great work guys! Pamela

Reached out to Mini Boss 2 replace 4 oxygen sensors on a 2008 Lexus GS350 AWD...George said he…read morecould do it for 300.00. We agreed. Based on the 5 star reviews on Google. wished I would have checked YELP. I left a 1 star on google and it doesn't even show up!! I know his 5 star reviews are bogus as ever! George did not come nor disclose he was sending someone. We just got a random call from N.C. #. This guy was Chris and we knew nothing about his coming to do the work. Never disclosed until we asked who was this calling about the work we asked you to do. George as very rude & disrespectful person did not handle anything correctly. This guy Chris showed up late, he was rude, broke a tool, left my keys in the car with doors unlocked & parts gone with him for dang near an hour. Had to call George bc his guy didn't answer George made excuse after excuse for this man, so much so it was disgusting. Ao I asked George so it's acceptable for your men to leave a customers keys in an unlocked car without letting them know you gotta run off? George well he texted you! & George felt that was sufficient. These guys are bogus & the 5 stars are total bull crap. They are NOT PROFESSIONAL, They work is Shoddy and Trash! Chris has completely screwed up my whip! DO NOT ALLOW THESE GUYS TO DO ANYTHING ON YOUR CARS. After Chris finished the work I took the car for a spin... all good on surface roads jumped on highway to find out my car is now got a check engine light on, car hesitating won't pick up speed, wont accelerate, riding rough as ever, now car has never performed like this ever! Called George bc the Chris guy ain't answering George immediately starts defending Chris, then starts talking about how old my car is and that it's the parts I bought being rude, disrespectful, & plenty more, then after he said everything but what should have been said I shared that I will leave my experience in review that touch his l petty spirit! "We'll go ahead and do what you have to do" ok I will. If you want your car messed up! If you want to deal with a rude as man who defends the stupid move his employees make then definitely this is your go to. There is no way you have all five stars and get to me and destroy my car, to the point I have to have it towed to the dealership bc the Rude guy George says since I bought the part he's not in a rush to get anything done & he will get to it once he's back in town the following Thursday. I don't trust issh about George or his Mini Boss Team. If you want your car trashed & the owner speaks about how old the car his after his man's mess your whip up then yes give them a call. They can def get your set up to have your car towed & have the check engines light come on when replacing the O2 Sensors. I know for a fact they can't do the work bc it was not done right & this isn't a chance you should take.if I could share the recorded call on this review I guarantee NO BODY WOULD DO BUSINESS WITH THIS MINI BOSS BULL CRAP COMPANY... Call them at your own risk, & when they mess your whip up please be reminded of this shared experience. George is rude, he comes off cool as a fan on Initial chat yet say something about the work or performance of his guy & you see that rude, over talking bs come out. This how I found my car with the key to the car left on the seat while Chris was gone for dang near an hour.... That code & the red circles are all the errors that came up after Chris messed the car up. And when Lexus is done I'll be back with a follow-up & tell y'all exactly what Chris fk'd up. Stay tuned.... We ain't finished George.... We gone let the people know the truth since you cool with.

I love giving 5-star reviews, and Gerardo with Mini Boss Mobile Mechanic has earned it! He's now my…read morego-to for car repairs. Watching him work was pure magic--knowledgeable, efficient, and equipped with all the latest tech. He can handle any modern issue and knows how to fix cars of any year (though he focuses on post-2000 models). Gerardo diagnosed issues with two different cars in under five minutes and fixed both within an hour--truly impressive! If you need a mechanic, give him a call. And be nice--he's the real deal!